Halfords - Lichfield Store

Helpful but too rushed head light not fitted correctly when I said still did not do it just wanted me to pay for fitting which I did but won't be back.minimum wage minimum work comes to mind

Thought the service was excellent and friendly they soon had my bike back on the road

Knowledgeable staff. Friendly service. Good stock range.

A nice store with good free parking
Not a big or cheap store but handy

Very helpful staff and lots of stock available, fitted in store for you. Can be reasonably pricey though

I visited this store on Wednesday 8th February and found the workers to be nothing more than outright rude; I felt like apologising for inconveniencing them. It is a very small store offering very little choice; I did buy something but am not happy with it so will take it back. However, I will go to a different store, firstly because they will have a better selection so I should get what I really want and secondly to prevent a scene when I receive the same miserable and rude "service", (I use this word very loosely). I will never go to this grumpy, rude shop again and, the sooner it is closed down the better.

Terrible service
They make out their doing you a favour when your actually paying them for a service (battery fitted)
I think 1 star is to much
Management should get some undercover shoppers in to report back how bad it really is!!

Extremely helpful and knowledgeable staff,gave my wife and myself good advice when we purchased two mountain bikes and accessories,

Got my 2012 Carrara Kraken serviced using the Gold option (£80), this is a very reasonable priced FULL service, especially when you compare prices quoted from mobile bike service outlets etc. No hidden charges, no shock statements on collection. All in all really do recommend this option.
Thanks

I have seen some very negative comments regarding this branch which are the complete opposite to the customer experience I have received.

The staff are extremely pleasant and always helpful. Nothing is too much trouble.