Halfords - Northampton Store

Unfriendly staff. Lack of customer appreciation openly displayed

Awful customer service, always treat you like an idiot trying to fob you off with lies and made up stories. Overpriced retail outlet to avoid if you possibly can.

Went a few weeks ago for my 6 week bike check up, my gears 1,2 and 3 would bot work so I wanted them to be fixed the took my bike for a day and have my bike back the same as I left it. Very disappointed.

very busy and unfortunately alot of products requires staff to make assesable to you.

Great service cant fault them. We mainly dealt with Robbie in fitting our roof box and he had to run around to order extra brackets for us.

He also knew we were on a tight deadline as we were leaving for Europe on a road trip and he came up trumps got the order in time and fitted it quickly and efficiently.

Well done and highly recommended

Excellent service. Great help and take the time to make sure you get the best possible care. Top work guys! 👍👍👍👍

we visited Riverside Halfords today, we were greeted by Robb who was very pleasant, informative and helpful. Not only did he and his colleague Matthew fit the headlamp bulb for us but I feel they went above and beyond with fixing our car, checking oil, coolant etc. There was a problem with the connector when putting the bulb in but Robb persevered and fixed it. It was a pleasure to visit this store and I will certainly go there again 5 star service

Always been the best at repairing my bike. Staff are so friendly :)

Ask for Shane, Cycle Technician first class. Halfords system restrictions are numerous but the staff attempt to cope as best they can.