Harts Of Stur

Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 08:00 - 16:30
Sunday: -

About Harts Of Stur

Welcome to one of the UKs largest in store & online retailers of cookware, kitchenware & kitchen electricals. Harts have now been established for 100 years and has extensive premises built on the original site where Walter Hart first started.

Harts Of Stur Description

WELCOME to one of the UKs LARGEST in store & online RETAILERS OF COOKWARE, KITCHENWARE & KITCHEN ELECTRICALS!

HARTS have been established for over 60 years and now has extensive premises built on the original site where my Grandfather, the late Walter Hart, was Sturminster Newtons' local Blacksmith. This lovely old Market Town (once lived in by Thomas Hardy) is situated in the heart of the Blackmore Vale.

We are a Family Business now in its fourth generation; my Father Eddie is now retired so I am at the helm with the support of my two sons Johnathan & Graham. All the staff at Harts, including my nephew and niece, are all one big happy family, this hopefully you will experience in our customer service.

On the 12th of July 2010 we opened our new 20, 000 square feet dedicated despatch centre. This is proving a great success, ensuring that we can maintain high levels of stock and dispatch all orders within 24 hours and is a great new place for our staff to work.

Over the years our shop has expanded creating a relaxed and pleasant shopping environment with a vast range of products. Not only a Cookware Shop but also departments in most things from Garden, DIY, Clothing, Camping and Hardware to name a few.

We are one of the UKs' largest in store and on line retailers of Cookware, Kitchenware and Kitchen Electrics, stocking a comprehensive range at competitive prices, offering, with great confidence, cookware of unbeatable quality and value.

If you are ever in the West Country please pop in, we would love to see you!

Philip Hart - Managing Director

Reviews

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Raise a glass and celebrate Burns Night with a great selection of Whisky glasses from LSA, perfect for a Whisky lover on a chilly evening. #BurnsNight #RobertBurns LSA International https://goo.gl/hz3kAz

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If you are a Peanut Butter lover, then today is your day. Celebrate #PeanutButterDay with the SMART Worldwide Peanut Butter maker for fresh and tasty homemade peanut butter... https://goo.gl/t8esWs

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Join in with #NationalPieDay by making and sharing your favourite homemade pie, made even easier with the Judge Kitchenware Deep Pie Maker https://goo.gl/Wza5Yf

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There is still plenty of time to treat yourself to a delicious GIN this #ginuary served in a spectacular gin glass. SHOP NOW for that perfect glass... https://goo.gl/xSBAfA

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Our Winter Sale is still on and we have some fantastic offers on top brands and departments. Take a look now... https://goo.gl/UXGgsS

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Give your recipes a fresh chilli kick with this Microplane chilli mill on #InternationalHotandSpicyFoodDay https://goo.gl/u8cmx1

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Enjoy #NationalMilkDay with 75% off this Prestige 14cm Milk Pan. https://goo.gl/oQRrMa

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BLOG: Introducing the Cuisinart Cordless Hand Blender @CuisinartUK https://www.hartsofstur.com/…/introduci ng-the-cuisinart-co…/

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The KitchenAid Artisan Power Plus Blender could be your ideal companion if your New Year's resolution is to eat more healthily. It will power through seeds, vegetables and fruit to make silky textured smoothies, nut butters and soups. Pop along to our store today and see it in action as part of our KitchenAid Demo Day. Currently 25% off RRP and supplied with a free blender jar worth £130. Our Big Winter Sale is in full swing with plenty of offers still available across all departments. More lines have also been added to our big brand Half Price Winter Clothing Sale.

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As this year comes to an end, we would like to wish everyone a Happy New Year and look forward to a great 2019. #HappyNewYear

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Further lines added to our clothing sale in-store. Fleece jackets and children’s raincoats. Hurry whilst stocks last. #sale

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Our SALE is now both online and in-store. Drop in or visit us online for great savings and offers. www.hartsofstur.com

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Merry Christmas 🌲🎅🎁

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Our final advent is this Dartington Crystal Set Of 6 Champagne Flutes, perfect for celebrating the New Year. We hope you have enjoyed our Christmas advent, and that it has provided some gift inspiration. Merry Christmas from everyone at Hart of Stur! https://buff.ly/2KJVmmR #Christmas #Gifts

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Today's advent window features the Artesa Appetiser 2 Tier Serving Set. This serving set is perfect for aperitif or entertaining over the new year period. Simply place it on the table for your guests to help themselves, they won't be able to resist! https://buff.ly/2KJVmmR #gift #christmas

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Pop in to see us today for last minute gifts, decorations and wrapping paper before Christmas. KitchenAid are also in-store from 10am. #Christmas

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The KitchenAid Power Blender Plus is behind our advent window today and is great for anyone looking to start 2019 with a resolution to be healthier. Fantastic for healthy smoothies, soups and loads more. https://buff.ly/2KJVmmR #AdventCalendar #gifts #healthynewyear

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Entertaining over the New Year? The Solis 3 in 1 Combi Grill, Fondue & Raclette is behind our advent window and is perfect for the job! Suitable for 8 people (or a cosy evening in for just two), the 3 in 1 Combi Grill will be a social dining experience to remember. https://buff.ly/2KJVmmR #AdventCalendar #gifts

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Talking Christmas with Philip. In the last of our Talking Christmas series we talk to Harts of Stur MD, Mr Philip Hart. https://www.hartsofstur.com/…/talking-c hristmas-with-philip/

User

Today they reaffirmed good old fashioned honest and helpful shop keeping. I asked for a replacement grommet for a clip top bottle in which I keep olive oil. A very small item and I was prepared to buy a whole packet of them if necessary. They searched and did not have any in stock but found a lone one - which they gave me free of charge.

Very much appreciated and just more of their friendly and helpful customer service. Well done.

User

Ordered some products on Friday, had an issue with my card (my fault not theirs) contacted me immediately with a solution, made payment late Sunday night, order dispatched Monday and received early Tuesday morning. Faultless on their part, shame the same couldn't be said for me! Would definitely use again, products are perfect and very reasonable price! Thank you for such a smooth shopping experience.

User

Ordered a Kitchen Aid Stand Mixer on Saturday. And it arrived on mo day. The customer service was superb. Information of the time of delivery was given to us via E mail on Monday morning ( tine given between 15:00-16:00hours) the product arrived at 15:15 hours.

Checked the Stand Mixer, all in working order and all utensils in the box.

Just like to express my thank you for the excellent service.

User

My Order ( best deal I could find on a Kitchen aid mixer) was delivered in super fast time really well

Packaged & delivered by Dpd

With time slot delivery info - perfection ! Will use again xxx

User

Just received my order of 20 items! Packaged 10/10, products were well protected from damage! Can not fault this company in any way shape or form! Simple payment, fast delivery & top notch products! I will be ordering from you again soon! You have made moving into my own house just that little less stressful! Thank you guys! ���

User

Just made my first purchase from this fab company and it certainly won't be my last! Fantastic service, fantastic delivery and a fantastic choice of products and brilliant offers. This will now be my go-to place for all things kitchen and cooking. A long-standing family business with a competitive range of products at competitive prices. Absolutely LOVE my shiny, new KitchenAid Artisan mixer. I've wanted one of these beauties for so long and couldn't be happier. It even came with over £200 worth of free gifts! Thank you Hart's Of Stur.

User

Just loving my new Kitchenaid Artisan with loads of extras delivered today.

Fantastic customer service as I live in a remote location away up a Glen in Antrim (Game of Thrones territory).

Kept informed at every point and super fast. Currently making chutney after trying out the spiralizer which was free and made short work of 4kg of apples.

Happy customer ��

User

I found this company when looking to replace my Denby Halo white wine glasses which had got broken over the years. They were so much cheaper than Denby themselves and arrived within days given my location. Love Denby....and Harts of Stur. Will defo use them again as I collect items from this range.

User

I bought the Typhoon Living Blue Range and they look fabulous in our kitchen. Slight hiccup in delivery as DPD should have delivered but was done through Royal Mail. Postage hadn't been paid but as soon as I contacted Harts I was reimbursed immediately. Excellent products and fantastic customer service.

User

Have ordered quite a few Kitchen Aid items via the eBay shop, because they stock a lot of the Kitchen Aid range, unlike high street stores. Always good delivery service, in two years of ordering various items, only one has ever been slightly imperfect, but within 30 minutes of contacting them, I received a return postage label and replacement item was delivered within 48 hours. Would love to visit the store, but live 3 hours away.

User

Great service and swift delivery. Website was easy to use and completing my transaction was seamless with the option for PayPal which was great as a new customer. Would definitely recommend. Thanks guys.

User

Great service and best price available, very responsive by phone and email when I ordered the wrong item and they resolved my mistake without issue. Item arrived within 24 hours of ordering, nice to see biodegradable packaging. Would definitely use again

User

Goods ordered Monday....expected to arrive next Monday...but it arrived today Thursday...excellent service.

User

Found this company whilst looking for some specific cutlery.

I tried to order online but my internet connection was playing up so I rang to place an order (around 4.45pm Monday), I was amazed that the call was picked up almost immediately and it wasn't an answer machine!!

The the lady who answered was brilliant and apologised profusely the order wouldn't be shipped that day but it would be with us on Wednesday.

I would definitely use this company again the range of goods thay have is fantastic. Thank you very much.

User

Bought quite a few 'big' items from here recently, just placed another order with them. Fantastic company, highly recommend. Havent actually been to the shop, but have done online orders and phone contact, friendly helpful service. First class

User

** Kudos to you and your packaging **

Very impressed with the 'Green Fill' packing chips. Had great fun watching the odd one melt and disappear down the sink. The rest will be going in to the compost.

A minor detail to some but such an important one for the planet. Well done.

User

delivery didnt turn up as promised. and when i call to complain as i now have nothing to cook my kids dinner with, that this company basically doesn't care and would never give compensation., even though i have now had to order food in as have a very unhappy 5 & 7 year old. Nice one Harts of Stur! cancel my order - i will take my custom elsewhere as it is obviously not important enough for you to give a fig even though i have spent thousands with you in the past. i wont be ordering again!

User

Wrong item delivered, told I could return the item to the Tesco store I collected it from as it was ordered through them only to find out after wasting an hour if my time and staff time in the store that it couldn't be returned there. Poor service and I wouldn't recommend this company - given it wasn't my fault that I was sent the wrong thing I've had to waste my time trying to sort it out and now won't get a refund for some time as need to wait for a returns label from them, once received it will take at least a couple of days to process then once that is done they need to contact Tesco to issue a refund. Online shopping at its worst with an apology for sending the wrong thing but no apology for telling me incorrect information and wasting my time.

User

Ordered a Kitchenaid personal coffee maker which arrived and didn't work properly and included a faulty travel mug. They promptly exchanged the items (although I did have to email photographic evidence that the mug was broken!) Replacement machine also seems to have the same fault.



Having discussed my issue with a lovely lady called Leona, I'm then passed to Helen, who proceeded to patronise me via email about the operating instructions of said coffee maker.



I currently still have in my possession the defective machine and will be waiting to deal with Leona on Monday.



I won't be using again, I'll stick with Dawson's department store who offer far better customer service.

More about Harts Of Stur

Harts Of Stur is located at Station Road, DT101BD Sturminster Newton
01258472420
Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 08:00 - 16:30
Sunday: -
http://www.hartsofstur.com