Hertz - East Midlands Airport

It's impossible to contact them. Calling like crazy and without any answer

Wypożyczenie i zwrot przebiegło bez problemów , kaucja w całości została zwrócona .Bardzo mili i sympatyczna obsługa (wrzesień 2016 )

They are cheaters and scammers no 1 get a car of these clowns cause they turn you down then charge 70 pound cancellation fee

Really bad experience 2 out of 2 times. The car was new but their services are the worst. Few days after I have returned the car in the same condition they have charged my card for a congestion tax I have not paid and another £42 pounds admin fee without letting me know and when I called the branch to ask what is the charge for, obviously nobody answered and there was a extra taxed number which means I spent another £5 on my phone to find out nothing.

Obviously they speculate this especially on foreigners and they call it admin fee but for the love of God £42 pounds nearly a day of work on the minimum wage. They don't even give the chance to challenge the fine because they like free money. I'm not the only one facing this problem, just google it, you will find lots of people unhappy with this and not only.

Never use their services again, avoid if possible. There are lots of other better offers.

try ringing them and requesting option 4 no reply for ages then auto response kicks in, ver in-personal