Hollywood Nails

Dreadful experience... very unhygienic.. long wait and poor technicians

I was charged £38 for infills and American tips at a £3 extra charge, on top of regular shellac. Bearing in mind this is on top of regular shellac and a single coat of polish. The experience is basic to say the least; I was not offered tea or coffee and was in the salon for 45 minutes.
When I questioned the cost I was told it was already done, there was no discussion. On inspecting my nails I found the remains of my previous manicure.
For the cost I'd expect perfection.
Avoid like the plague - Prices are misleading, and a far superior experience is to be had elsewhere - do not think that you're getting a bargain, you couldn't be more wrong.

Lack of care and manners.

The woman who did my nails was very unpleasant. She grabbed my hand roughly and filed my nails with a lack of care whilst looking around the room and talking to her colleagues. I made it clear that she was hurting me, at which point she slowed down and apologised that she was so busy.

My nails were done in 20 minutes - perhaps handy for those who need the job done in a hurry but I'm used to the manicurist taking a little more time.

During the treatment she told me that it would cost me £35 for a shellac manicure. I overheard others being charged £25 for the same thing, she told me that they were having something different. Another lady took my payment and charged me £25, which I believe to be correct. I wonder how many people are overcharged on a whim.

Really poor. Got a new set for my holiday. One broke one cracked and chipped. The rest was showing signs of cracking. They were so thin. Went for an early infill after 12 days. They wanted another £3 to redo the cracked one. Not happy at all.

Every fortnight I have my nails done at Hollywood Nails. My advice - book in advance to avoid waiting around. Have a clear idea of what you want prior to going as it can be difficult for the staff to explain and understand if you need in depth advice.
Always take your payment in cash just in case the card reader isn't working and take the time to get to know the staff as they appreciate it.
I have given 3 stars because it has taken me some time to find the specific lady who I like doing my nails. I like her style and her ideas and we get along. I just wish had requested her sooner!

I was extremely pleased with my experience. Contrary to other reviews, I did feel pampered, I was dealt with quickly and efficiently and was offered refreshment whilst I waited. My nails are wonderful and I will definitely be going back again