Kellam I J Ltd

Very professional staff. Usually accommodating urgent appointments fairly quickly! Easy access for wheelchair users. Good advice given, and each member of staff know their job and place within the team.

This practice became the typical type to turn away customers without a reasonable approach to it I was admitted to hospital on two occasions was forced to cancel one short notice the other I rang several times and all i had was answer phone and left a voice message. Only to be called back 3 days later by someone asking me why I had called. My 3rd attempt I was turned away because i wrote the time wrong by 10 minutes in hindsight when i went to register I was looked at by the reception staff not greeted merely starred at as if to say what do I want. I am happy i did not use them dentistry is sensitive and requires empathy from all angles all i would suggest is have rules but also have exceptions as i am quite sure you are human too.

customer service is the thing that binds communities together I was exasperated with all the hospital appointments I have I did not bother to argue ironically in my own profession this happens all the times but I give client/customers other options before you cancel the services completely.

Had my first appointment here with Kellam he's a very nice and careful dentist knows what he's doing and he's very gentle and funny would highly recommend you go here and see him whenever you have a dentist appointment he's a very nice bloke

Totally excellent dental practice that treats you with respect and dignity.
DR KELLAM & his staff are really great.
A credit to the NHS