Leeds District Probate Registry

I have paid a solicitor to handle my mothers estate and even my solicitor does not recieve a reply to her emails or manage to get through on the phones,I can't believe this level of service exists in the U.K its shocking that nothing has been done about this.

Had read the reviews on website and was really dreading trying to get through, but got through straight away and the young lady Sajda could not have been more helpful, the information she gave me was explained well and she was very polite throughout the conversation. Pat Sullivan

Extremely frustrated been trying to get through for weeks my cheque cashed in March still not had my probate sorted, what a poor service no e mail to contact and just telephone message !!!! Totally rubbish and inconsiderate.

Impossible to speak to anyone have to listen to a long list of options then cut off.No obvious e mail address.What a terrible service to people who are already in a stressful situation.

I had a very different experience to other reviewers. My call was answered on the second ring and the member of staff could not have been more helpful.

Firstly, they NEVER answer the phone. The staff I dealt with when I went in were a combination of resentful, complacent, insensitive and snooty. Are they even trained to deal with the bereaved? If so, the training needs to be improved 100%.

I have never experienced such terrible service in my life, when they do answer the phone they just hang up on you. Absolutely disgraceful anyone who works there should be ashamed!

Nobody answers the phones!

Nobody taking calls on their official telephone number. Why have it?