Merit Home Care

HOME CARE, PERSONAL CARE SUPPORT, OVERNIGHT CARE, CARER SUPPORT, HOUSEWORK, SHOPPING SERVICE, CQC FULLY COMPLIANT

Merit home care services provides care and assistance to those who by nature of age illness or disability have difficulty with the routine activities of a daily life. We aim to provide a professional, yet friendly service as an extension of family care for people in their own home

Our services include: support before and after hospitalisation; family relief; domestic care; companionship; home help; personal care.

After an assignment has started, an assessment by a Team Leader will be made to verify that the service users needs and requirements are being met. This ensures that any special requirements are within the capability of the care worker. We will, where possible, match a carer to a service user. We will make sure that the care the service user needs is being fulfilled.

All of the carers employed by us are vetted and references applied for from previous employers. This is a code of practice and is also company policy.


Our insurance policy covers the carers fully while they are in the service users home as long as they adhere to the tasks assigned to them.

Carers Duties

The care worker will assist in all aspects of personal care (excluding those requiring professional assistance) and include:


assisting the person to get up or go to bed

assisting with washing and bathing

help with dressing and undressing

assisting with toileting

help with meal preparation

observe and aid safety in the home

support outdoor interests

The care worker will also be able to assist with practical support in the home such as. . .

cleaning bathrooms, kitchens and toilets

washing and ironing

making beds and changing linen

dusting, vacuum cleaning, polishing

cleaning windows inside the home (the care worker must use a step stool or ladders but must go no higher than 3 feet (1 metre)

shopping

collecting pensions and benefits

washing up

Please note, the care worker can not do any duties outside of the service users home such as gardening or cleaning window from the outside.

Rates of Care for Service Users

Social Services will work out with the service user themselves how much they have to pay per week. This will depend on the financial situation of the service user

Any hours that may need to be covered privately between the service user and Merit Home Care will be made through a separate private arrangement.

We also provide a holiday service for families. if a member of the family goes on holiday we can provide an extended package for that short time for the service user.

We can provide overnight care if required

Quality assurances are carried out on a regular basis to ensure the quality of the service we provide

All our employees are trained to the required legislation

Merit Home Care Services is an Equal Opportunities Agency. Victimisation, discrimination or harassment on racial grounds will not be tolerated. We operate racial equality for both Carers and Service Users.