Michael Lynes

Michael helped choose a beautiful watch, highly knowledgable and caring staff. Will be back again!

Unfortunately I must agree with all the bad ratings. I took my Cartier Panther watch to have a new battery put in. After waiting 3 weeks and paying £ 55, my watch never worked. I had it sent to a Cartier workshop who charged £ 299 to repair the watch. Furthermore the customer service
is far from friendly or competent. Very disappointing experience.

We have brought several pieces of jewellery from Michael Lynes and he has al'ways been polite and very helpful and the pieces purchased are beautiful.

Haughty arrogant pomposity from a man who clearly believes himself to be way more than a mere shopkeeper. Even got an audible 'tut' when asking confirmation of a price today, which was then ridiculously quoted in US dollars! I echo other reviews here and urge people to take their business elsewhere.

Michael Lynes has been very helpful and understanding with the remodelling of my rings. The end result is perfect, I now have a piece of jewellery I will wear every day. Highly recommend.

A one star rating for this place is generous. Avoid this establishment. My daughter took my Cartier watch to this shop this week and asked if the owner would look at the watch as it is not currently working. After being made to wait over an hour for the watch to be looked at, the shop assistant returned it to my daughter and charged her £10 for a new battery. The watch still did not work. Neither the owner or the assistant explained to my daughter that the watch was still not working. Instead they handed it back to her STILL NOT WORKING and made her pay £10 for nothing. They didn't even bother to provide any advice on what steps my daughter could take to have the watch properly fixed. They simply took advantage of the fact that my daughter was young. So for that, you receive this poor rating.

DO NOT USE THIS JEWELLERS.

I took my limited edition watch into this shop for a new battery. When it was returned it had significant damage on the casing as a result of a ham fisted attempt to replace the battery.

When questioned as to how the damage happened the owner refused to admit liability, was rude and blatantly dishonest throughout.

The watch was a personalised souvenir of my military service and irreplaceable, a fact which was of no interest to this alleged 'watch repairer'. Avoid this jeweller at all costs, most of the reviews say exactly the same. Not even close to 1 star service.