Milton Keynes University Hospital Nhs Foundation Trust

Paul the Magician and Gully Mouse from Gulliver's Land paid a special visit to our children's ward yesterday. They spent time with the patients, created balloon animals and gave out tickets for Gulliver's Land, so the patients have a treat to look forward to once they are home.

Today we are launching a new initiative in Maternity. The Warm Baby Bundle will focus on newborn babies who, due to various factors, are considered to be in extra need of skin-to-skin contact. To find out more click here: http://ow.ly/ZjFm30mQ4C1

The deadline for completing your #NHSStaffSurvey is Friday 7 December. Did you know that your feedback in the #NHSStaffSurvey led to our first ever #EventintheTent? As part of #TeamMKUH, your views are so important as we continue on our journey to excellence. Speak to your line manager about completing yours now #YourViewsMatter

Support Beyond the C Choir!
Our Beyond the C choir will be getting shoppers in the festive spirit on Sunday. They will be singing a selection of carols at Frost’s Garden Centre, Woburn Sands between 12 and 2pm. Do go along and support them!

Important notice:
If you are a patient or visitor coming into Milton Keynes University Hospital tomorrow (Thursday 29 November), please be aware that there will be LIVE filming taking place throughout the day.
We will endeavour to keep any disruption to a minimum. Thank you for your cooperation.

Help our PALS team raise money for our #CancerCentreAppeal and been in with the chance of winning Gig Tickets too!

Milton Keynes University Hospital are hosting a recruitment event in the Intu Shopping Centre from Wednesday 21 – Friday 23 November, 2018.
MKUH is a growing acute university hospital, dedicated to continuously investing in services, research and people. All of our staff – #TeamMKUH – play a vital role in supporting us on our journey to excellence and there has never been a better time to join to help shape the future of how services are delivered to the people of Milton Keynes and beyond. Our staff are passionate, driven and forward thinking and are supported to make improvements to the way care is provided to patients.
For more information visit: https://www.mkuh.nhs.uk/…/you-are-invit ed-to-the-mkuh-recru…

This Christmas we are delighted that @SamsungUK will be supporting us to make wishes come true for our patients. The local Milton Keynes community – our patients and staff – will have the opportunity to decide the products that are donated to us that will support the experience that our patients receive whilst in our care.
To get involved in the campaign, simply head down to the Samsung Experience Store in Centre:MK any time until Saturday 22 December. Every visitor to the store will receive one token, with customers making a purchase receiving five tokens. These can then be entered into the Samsung Wish Machine which will ultimately determine the products we will be donated.
For more information about the campaign, head to our website: http://ow.ly/ikMZ30mFpY6

‪Thank you to everyone that attended our Medicine Recruitment Open Day and of course to #teammedicineMKUH that made it happen.
If you couldn’t make it but are still interested, message us and we’ll pass your details on #TeamMKUH ‬

We’ve had an amazing response to our Medicine Recruitment Open Day so far, meeting plenty of potential new members of #TeamMKUH.
There’s still nearly two hours left so if you’re a Band 5 nurse or HCA looking for an exciting opportunity come & meet the team at our Academic Centre.

Our medicine recruitment open day is about to start in our Academic Centre.
If you’re a Band 5 nurse or an HCA looking to join #TeamMKUH come and chat to our friendly team between 10am-1pm today.

Today is #StopThePressureDay. Please wear a red dot and show your support for the prevention of pressure ulcers. Let’s work together to improve the experience for our patients. #StopThePressure

Volunteers wanted!
We are looking for more volunteers to recruit and join #TeamMKUH. If you or anyone you know is able to spare a few hours a week to help support our patients, please get in touch! For more information visit the MKUH website: http://ow.ly/15Ta30mxFCP

Christmas tree wanted!
Are you a local supplier that would be willing to donate a big Christmas tree to display at the hospital and help fill our patients with festive cheer?
If you can help, drop us a message and help us get into the festive spirit.

Thank you for your overwhelming response to our Red Hat Appeal asking knitters to make us red hats for newborn babies. We are all truly grateful to all of you have responded so positively. We know many of you are too far afield to drop the hats at our main reception. So, if you are further away and wish to post them, please send them to:
Michelle Hancock, Infant Feeding Lead Midwife Ward 9, Milton Keynes University Hospital Standing Way, Milton Keynes,MK6 5LD
... And we are delighted to accept crocheted red hats for newborns as well as knitted ones! Make them in any shade of red to any baby hat pattern of your choice! Thank you so much.
See More

We are recruiting for a Band 5 paediatric research nurse! If you would like to join the amazing team at #TeamMKUH then please apply for this exciting oppotunity!
To apply please visit: http://jobs.mkhospital.nhs.uk/job/v139430 9

On Friday 9 November, our annual Staff Awards took place at the DoubleTree Hotel, Stadium:MK.
Over 300 staff and their guests were in attendance, recognising and celebrating staff achievements from the past 12 months.
Congratulations to all of the shortlisted nominees and a special well done to our winners on the night.
... A big thank you to our photographer on the evening Tayla Irving from Unappreciated Beauty for capturing these special moments.
Full details of our winners can be found on our website at https://www.mkuh.nhs.uk/news/staff-awards -2018.
See More

Red Hats for Newborn Babies
Are you nifty with the knitting needles? Could you put your talents to good use and knit little hats for babies? Milton Keynes University Hospital is after volunteers who can knit red hats for their newest patients, to ensure they stay warm during the transfer from the Labour to maternity wards.
Midwife Michelle Hancock explains: ‘We have cases where some babies get chilly, even when they are being cuddled by mum on the transfer. We are asking for ...people to knit red hats so that babies who might be at risk can be easily identified as requiring constant skin-to-skin contact when they get to the maternity wards.’
All hats should be newborn size and can be knitted in any shade of red you like, and to any pattern. These can easily be found on the internet. Please drop your knitted hats at reception in the main entrance labelled for Michelle Hancock, Maternity.
See More

after being taken into hospital over the weekend with pneumonia i want to thank everyone who was involved in my care, i was on ward 1 which i think is the chronic care ward from a&e as the first point of call. lots of doctors and nurses and they literally didnt stop, whatever they pay them it isn't enough, thank you all xxx

Thank you to the staff at A&E and the childrens department. Big thank you to the man at the reception for making us smile and putting us at ease after my 8 month had a fall � also thanks to the ladies in the childrens department we was seen quickly and given alot of information and advice on aftercare.

Such lovely staff. After being in and out of hospital this past weekend. I was very well looked after in my panicked state. Big thank you to the lady that took my blood and the doctors in the medic bay that kept a eye on me.

Please can you pass on my extreme gratitude for the amazing Ambulance and A&E staff who cared for me yesterday..Ambulance crews Hillary Sheppard, Agata and Kat! Putting me at ease and controlling the pain,Hillary closed all the windows at home made sure my home was secure and even brought me a bottle of water into the ambulance,that’s what you call going above and beyond the call of duty � A&E have some very true heroes,Tiffany,Liz,Nicola and not forgetting Brandford! You took the time to ensure I was comfortable,pain under control and even took the time to make conversation in what is an extremely busy department,I hope you enjoy the cakes when you get the time to sit down with a cuppa,Know in you’re hearts what you are doing is phenomenal and it takes a special kind of person to care for others when they don’t feel like smiling,from the bottom of my heart...THANK YOU xx

My husband called 111 that call ended with paramedics arriving shortly after and being taken to a and e, the paramedics where amazing, I was so scared and feeling so unwell and they where calming, chatting to me putting me at ease. The nurses and doctors at a and e where also brilliant! Working as quickly as possible, kept checking up on me and making sure I was as comfortable and had everything I needed, my previous experiences with the hospital had not been great but this time considering the circumstances it was made to me as pleasant as possible. Well done to everyone working so hard �

Just spent 3 nights on ward 5 with my 19 month old daughter and honestly I can’t praise the staff enough. I was kept informed of everything that was going on, all the staff were lovely, nothing was too much to ask and I felt like my views and requests regarding her care were respected. On arrival there was some confusion as the ambulance staff had been told to take my daughter straight to ward 4, on account of how poorly she was the staff allowed us to bypass A&E and go straight into a bed on the ward, this was greatly appreciated considering how stressed I was and it’s nice to see patients needs being put before procedure.



This is the second time I’ve stayed at MKUH (had my daughter via c-section there) and I’ve never had any complaints about our care, it’s always been fantastic.

I would like to say a massive thank you to the 3( I believe all members of staff, off duty) that aided myself in the multi story car park yesterday morning,10th June, just after 8am. My grandson decided to arrive extra quick and was born in the back of my car!! I pulled over jumped out and delivered my grandson and was lucky enough to be soon aided by these 3 lovely ladies. It was all so hectic I have no idea of any names but I whole heartedly thank you all so much for ur support. U were all so friendly and calm in what was a rather chaotic situation. Mother and baby were both absolutely fine and discharged home just after lunch. If any one knows of these lovely ladies please do pass on my greatest gratitude to them and I would love to thank them in person

I would like to say a massive thank to all A and E staff that were on in the early hours of saturday morning you were amazing along with all the staff on ward 23 that looked after me. The job you do is second to none

I would like say a massive thank to all the staff on duty last night who looked after my mum and the young nurse who was working on his birthday he went that extra mile for my mum thank you all again

I was admitted to A&E on 1/4/18 - the nurses and doctors were absolutely amazing. Caring, compassionate and completely professional throughout. We are all aware that staff are underpaid and overworked but that does not detract from how brilliant they all are. I could not have been in better hands - thank you to all of you.

I honestly can’t express how amazing the nurses and consultants on Ward 5 have been over the past week. After being there with our 3 year old son who was having multiple seizures, not once did we feel alone or silly for asking questions, nothing was too much trouble and Dr Umaan (sorry if that’s incorrect) couldn’t have explained anything clearer to us, and really put our minds at ease, and as for the nurses they were continuously supportive and friendly and completely compassionate! Thank you so much to all of you for making a terrifying experience a little easier, and an even bigger thank you for taking such good care of our little soldier!

First time I ever had to call 999, I fell and couldn’t get up because of a painful foot injury. From the minute the ambulance turned up to leaving A&E I could not fault anything.



The paramedics were kind and helpful, even managed to put a smile on my face. Everyone at the hospital were amazing.



A big thank you to everyone who helped me out, you’re all doing a great job and under such a stressful environment.

Fantastic staff . Always happy and friendly and make you feel really comfortable. Nothing ever too much trouble

Amazing services i know most people don't appreciate it but for me having my 2 babies here under emergency ceasarian and today my sister had a baby girl the respond from the nurses midwife and surgeons.. was amazing these people need to be appreciated more..love you NHS may GOD Bless you with the amazing services you give us

A big shout out to the staff in the Breast Care clinic! On Tuesday, I arrived 10 minutes early for my appointment (very nervous!), was called in 5 minutes later, had my mammogram, then a 20 minute wait for the scan. 10 minutes after that, I saw the consultant, who told me everything was clear. Huge relief!



Warm welcome, laughter, understanding and a diagnosis after 50 minutes. Also, some amazing artwork by local school kids in the waiting room - the 3D forest and foxes collage is fantastic.



All in all, a stellar experience! Well done, MK Hospital and staff, you get 5 stars from me. I love the NHS, we just need to increase taxes to pay for it properly. <3

2 years ago my son (7years old at the time) caught viral meningitis, we had rung 111 and listed symptoms who sent an ambulance, when we got into a&e we were rushed in where amazing nurses and doctors worked fast and were amazing! They literally saved his life. One nurse named Bicardi gave him a special teddy for his bravery (which he named after her and loves to pieces). The nurses on ward 5 when we were transferred were amazing and supportive, always looking after my son's needs and welfare first.

Yesterday my son (now 9) broke his pinkie finger. We came into a&e and were booked in, seen by a nurse, seen by a Dr, had an x-ray, got strapped up and booked our appointment at the fracture clinic and were back out in an HR! Amazing fast service and I was really super impressed. The only pitfall is that to gain access to or leave children's a&e, you have to go through the ambulance a&e areas which was hard because there are lots of seriously unwell people which my son found distressing and it's where my son was when he was rushed in seriously ill which I found very distressing. Some warning may have been a good idea.

The nursing staff do a fantastic job BUT beware if anything goes missing here. The hospital 'lost' my mothers dentures, did nothing to help replace them, and despite having invoices and proof of payment from a dentist, known to the hospital, who had to make numerous home visits (as she can't get out after being in hospital) they have now refused to compensate resulting in a loss to a pensioner of £1,400.

Cannot fault the hospital care for my elderly mother in Ward 22, absolutely brilliant staff and care. That is definitely 5 star



HOWEVER! The reason I have given it 1 star is because ever since she has been home she has been plagued with texts and phone calls from people trying to sell her insurance and wanting to sort out her PPI.



There are only a few people who have her mobile number, the family and Milton Keynes Hospital, who told her it would be used to remind her of her numerous appointments. So her number has been sold on - by whom? We'll definitely not her family, so that leaves just MK Hosptital! She is 86 and we are having to get her a new mobile number as she is so distressed about this. For shame MKH, I know you need money but this is plumbing the depths.

Not happy with A and E at all they wanted to send my Mum home the consultant without checked her urine test sent to the lab and her bloods show she had a viral infection the consultants need to take in to consideration the illnesses witch my mum as MS quite Complicated illness before they send her home only good thing about Mk hospital the wards are brill just A and E is a let down.

after being taken into hospital over the weekend with pneumonia i want to thank everyone who was involved in my care, i was on ward 1 which i think is the chronic care ward from a&e as the first point of call. lots of doctors and nurses and they literally didnt stop, whatever they pay them it isn't enough, thank you all xxx

Thank you to the staff at A&E and the childrens department. Big thank you to the man at the reception for making us smile and putting us at ease after my 8 month had a fall � also thanks to the ladies in the childrens department we was seen quickly and given alot of information and advice on aftercare.

Such lovely staff. After being in and out of hospital this past weekend. I was very well looked after in my panicked state. Big thank you to the lady that took my blood and the doctors in the medic bay that kept a eye on me.

Please can you pass on my extreme gratitude for the amazing Ambulance and A&E staff who cared for me yesterday..Ambulance crews Hillary Sheppard, Agata and Kat! Putting me at ease and controlling the pain,Hillary closed all the windows at home made sure my home was secure and even brought me a bottle of water into the ambulance,that’s what you call going above and beyond the call of duty � A&E have some very true heroes,Tiffany,Liz,Nicola and not forgetting Brandford! You took the time to ensure I was comfortable,pain under control and even took the time to make conversation in what is an extremely busy department,I hope you enjoy the cakes when you get the time to sit down with a cuppa,Know in you’re hearts what you are doing is phenomenal and it takes a special kind of person to care for others when they don’t feel like smiling,from the bottom of my heart...THANK YOU xx

My husband called 111 that call ended with paramedics arriving shortly after and being taken to a and e, the paramedics where amazing, I was so scared and feeling so unwell and they where calming, chatting to me putting me at ease. The nurses and doctors at a and e where also brilliant! Working as quickly as possible, kept checking up on me and making sure I was as comfortable and had everything I needed, my previous experiences with the hospital had not been great but this time considering the circumstances it was made to me as pleasant as possible. Well done to everyone working so hard �

Just spent 3 nights on ward 5 with my 19 month old daughter and honestly I can’t praise the staff enough. I was kept informed of everything that was going on, all the staff were lovely, nothing was too much to ask and I felt like my views and requests regarding her care were respected. On arrival there was some confusion as the ambulance staff had been told to take my daughter straight to ward 4, on account of how poorly she was the staff allowed us to bypass A&E and go straight into a bed on the ward, this was greatly appreciated considering how stressed I was and it’s nice to see patients needs being put before procedure.



This is the second time I’ve stayed at MKUH (had my daughter via c-section there) and I’ve never had any complaints about our care, it’s always been fantastic.

I would like to say a massive thank you to the 3( I believe all members of staff, off duty) that aided myself in the multi story car park yesterday morning,10th June, just after 8am. My grandson decided to arrive extra quick and was born in the back of my car!! I pulled over jumped out and delivered my grandson and was lucky enough to be soon aided by these 3 lovely ladies. It was all so hectic I have no idea of any names but I whole heartedly thank you all so much for ur support. U were all so friendly and calm in what was a rather chaotic situation. Mother and baby were both absolutely fine and discharged home just after lunch. If any one knows of these lovely ladies please do pass on my greatest gratitude to them and I would love to thank them in person

I would like to say a massive thank to all A and E staff that were on in the early hours of saturday morning you were amazing along with all the staff on ward 23 that looked after me. The job you do is second to none

I would like say a massive thank to all the staff on duty last night who looked after my mum and the young nurse who was working on his birthday he went that extra mile for my mum thank you all again

I was admitted to A&E on 1/4/18 - the nurses and doctors were absolutely amazing. Caring, compassionate and completely professional throughout. We are all aware that staff are underpaid and overworked but that does not detract from how brilliant they all are. I could not have been in better hands - thank you to all of you.

I honestly can’t express how amazing the nurses and consultants on Ward 5 have been over the past week. After being there with our 3 year old son who was having multiple seizures, not once did we feel alone or silly for asking questions, nothing was too much trouble and Dr Umaan (sorry if that’s incorrect) couldn’t have explained anything clearer to us, and really put our minds at ease, and as for the nurses they were continuously supportive and friendly and completely compassionate! Thank you so much to all of you for making a terrifying experience a little easier, and an even bigger thank you for taking such good care of our little soldier!

First time I ever had to call 999, I fell and couldn’t get up because of a painful foot injury. From the minute the ambulance turned up to leaving A&E I could not fault anything.



The paramedics were kind and helpful, even managed to put a smile on my face. Everyone at the hospital were amazing.



A big thank you to everyone who helped me out, you’re all doing a great job and under such a stressful environment.

Fantastic staff . Always happy and friendly and make you feel really comfortable. Nothing ever too much trouble

Amazing services i know most people don't appreciate it but for me having my 2 babies here under emergency ceasarian and today my sister had a baby girl the respond from the nurses midwife and surgeons.. was amazing these people need to be appreciated more..love you NHS may GOD Bless you with the amazing services you give us

A big shout out to the staff in the Breast Care clinic! On Tuesday, I arrived 10 minutes early for my appointment (very nervous!), was called in 5 minutes later, had my mammogram, then a 20 minute wait for the scan. 10 minutes after that, I saw the consultant, who told me everything was clear. Huge relief!



Warm welcome, laughter, understanding and a diagnosis after 50 minutes. Also, some amazing artwork by local school kids in the waiting room - the 3D forest and foxes collage is fantastic.



All in all, a stellar experience! Well done, MK Hospital and staff, you get 5 stars from me. I love the NHS, we just need to increase taxes to pay for it properly. <3

2 years ago my son (7years old at the time) caught viral meningitis, we had rung 111 and listed symptoms who sent an ambulance, when we got into a&e we were rushed in where amazing nurses and doctors worked fast and were amazing! They literally saved his life. One nurse named Bicardi gave him a special teddy for his bravery (which he named after her and loves to pieces). The nurses on ward 5 when we were transferred were amazing and supportive, always looking after my son's needs and welfare first.

Yesterday my son (now 9) broke his pinkie finger. We came into a&e and were booked in, seen by a nurse, seen by a Dr, had an x-ray, got strapped up and booked our appointment at the fracture clinic and were back out in an HR! Amazing fast service and I was really super impressed. The only pitfall is that to gain access to or leave children's a&e, you have to go through the ambulance a&e areas which was hard because there are lots of seriously unwell people which my son found distressing and it's where my son was when he was rushed in seriously ill which I found very distressing. Some warning may have been a good idea.

The nursing staff do a fantastic job BUT beware if anything goes missing here. The hospital 'lost' my mothers dentures, did nothing to help replace them, and despite having invoices and proof of payment from a dentist, known to the hospital, who had to make numerous home visits (as she can't get out after being in hospital) they have now refused to compensate resulting in a loss to a pensioner of £1,400.

Cannot fault the hospital care for my elderly mother in Ward 22, absolutely brilliant staff and care. That is definitely 5 star



HOWEVER! The reason I have given it 1 star is because ever since she has been home she has been plagued with texts and phone calls from people trying to sell her insurance and wanting to sort out her PPI.



There are only a few people who have her mobile number, the family and Milton Keynes Hospital, who told her it would be used to remind her of her numerous appointments. So her number has been sold on - by whom? We'll definitely not her family, so that leaves just MK Hosptital! She is 86 and we are having to get her a new mobile number as she is so distressed about this. For shame MKH, I know you need money but this is plumbing the depths.

Not happy with A and E at all they wanted to send my Mum home the consultant without checked her urine test sent to the lab and her bloods show she had a viral infection the consultants need to take in to consideration the illnesses witch my mum as MS quite Complicated illness before they send her home only good thing about Mk hospital the wards are brill just A and E is a let down.