M&S Summertown Simply Food

This shop is a victim of its own, well deserved, success. So great is the turnover that the aisles are almost permanently blocked by staff restocking the shelves from huge stacks of crates. So great is the footfall that you frequently have to wait your turn to proceed down a crowded aisle to pick what you want from the great selection on the shelves, and the check out queues are sometimes overlong.

Whinge over, this is otherwise an excellent store with a wide choice of first rate products and friendly helpful staff for whom nothing is too much trouble. Prices are good value for the quality, (if you want "cheap", go to the Co-op down the road).

The sheer variety of choice and everything looks simply delicious.

Just went in for a gift voucher and the female assistant couldn't have been more helpful, even opened up a till just to serve me- great service!

Good store; always well stocked and clean. The only criticism is that they open late (8:00am), especially considering the Co-op down the road is open from 7:00am.

Very convenient location. Nice cafe with excellent staff. Only place I enjoyed good tea in UK.

Heating seems to be a bit low inside the store.

Itis always an issue purchasing plum tomatoes. There are never enough single cans, so other customers break open the 4 pack of plum tomatoes. These annoyingly don't have a bar code meaning I encounter unhelpful staff at the self-service check out. When will M&S sort themselves out? It means I can never make my bolognese sauce in the evening.

Only went to the cafe (and toilets!).

Facilities-wise, all a bit basic and tired but the food is standard M&S and the staff were really helpful (I was there with a baby)... it has room to push a pushchair but the counter is round the corner so didn't like to leave it on my own.

Big shop with large selections, especially for lunch on the go. Also has a nice cafe attached.

Convenient location, does a good selection of usual Marks stuff. Generally not too busy and the staff are always helpful. Parking can be a problem but I've always managed to find somewhere eventually.