National Ice Centre

Join us on Friday 10 August for our first Big Family Fun Day from 11am-4pm – it’s free for everyone! Come along to an action-packed summer’s day on our plaza filled with activities, competitions, scrumptious treats and much more!
We will be joined by your favourite film characters, Adrenaline Jungle, Gem 106, Motorpoint, and the Emergency Services to bring your family a day you’ll never forget.
Plus, a discounted skate for everyone that comes along! In the rink our resident ...DJ will be cranking up the tunes, playing a great mixture of current #1 hits and throwbacks to get everyone moving. It will also be a great opportunity for you to try your hand at speed skating, figure and ice hockey with our skilled coaches offering a helping hand.
If you fancy some nibbles we’ll have BBQ and Fish & Chip stands ready and waiting, as well as Sweet Retreat serving up Slush Puppies, chocolate and everything needed to satisfy your sweet tooth!
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Just 1 week to go before our summer foam parties make a splash! 💧
Who's excited? 🙋 Book in advance for a discount! 👉 https://bit.ly/2JjDEnM

Have you seen our new What's On page? Now you can see everything we have in-store for you, weeks in advance...pretty cool eh? 😎
Check it out 👉 http://bit.ly/2NeCgFB

Our Junior Ice Hockey Clinic is for young hockey players that may not be able to attend a full week of hockey camp during the holidays!
✅ Affordable ✅ Exciting ✅ Enriching
... Perfect for the summer holibobs! 👉 https://goo.gl/SdokYw
Players of all abilities will have the chance to get on the ice, improve their skills and have fun staying cool on the ice with their friends.
🗓️ Date: Friday 27 July & 31 August (7.30am – 4pm)
👶 Age range: 6-17
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📢 *IMPORTANT* The National Ice Centre will be closed on Fri 6 July, Sat 7 July & Sun 8 July due to a private event. This includes all training sessions, public skating & skating lessons.
👉 https://www.national-ice-centre.com/impor tant-updates/

At our School's Out Foam Party, we’ll be turning down the lights, aiming the foam cannon and turning up the music!

At our Summer Family Foam Party, we’ll be turning down the lights, aiming the foam cannon and turning up the music!

📢 *IMPORTANT* The National Ice Centre will be closed on Friday 6th July, Saturday 7th July & Sun 8th July due to a private event. This includes all training sessions, public skating & skating lessons.
👉 https://www.national-ice-centre.com/impor tant-updates/

We're busy replacing our ice this week. Ever wondered what goes into replacing ice on an ice rink? Here's the lowdown! ⛸️
Check out our ice painting pics from over the years 👇 https://www.facebook.com/pg/nationalicece ntre/photos/?tab=album&album_id=1015 5587096476966

Just a heads up that our Corey Neilson summer sessions start tomorrow! It's your chance to be taught by an Elite League coach, not many people can say that! 🏒
Scroll to the bottom to book 👉 https://goo.gl/SdokYw

Does your family love gymnastics or trampolining? 🤸‍♂️
Win tickets for four at the Motorpoint Arena Nottingham by entering this competition! 👇

From 2014 - Present

Want to up your hockey game? Team GB international & Nottingham Panthers player Ollie Betteridge will be assisting with our Adult Skills Clinic on Saturday 30 June!
🏒 Limited places available: https://bit.ly/2lrJJ8p
The clinic includes three hours ice time and is designed to give adults the opportunity to develop the core skills for ice hockey including; skating, puck control, passing and shooting!

With our TOTS LEARN TO SKATE WITH PARENTS lessons no one has to be scared to give it a go! And yes. We're talking to you, parents. 😉 👶
Starting this week 👉 https://goo.gl/mb8sLR

Even professionals had to start somewhere, why not start your ice hockey career with us?! 🏒
Skate Hockey & Play Hockey lessons start again this week 👇 https://goo.gl/qtHTNV

📢 *IMPORTANT* The NIC will be closed from Fri 6 July - Sun 8 July due to an event! This includes all training sessions, public skating & skating lessons. ⛸️
Latest updates 👉 https://www.national-ice-centre.com/impor tant-updates

Some people like to chill during the summer months, others prefer to pick up a new hobby...we're definitely the latter 😜
Your new skill is just a few clicks away 👉 https://goo.gl/mb8sLR

The life of an ice skating coach! Hear from one of our most experienced coaches about her job and why she loves it so much 😍
Let us know what you think 💭 http://bit.ly/2sVCM3o

Want to be the next Panthers' top point scorer? Here's your chance! The man himself, Cory Neilson, is guest coaching with us over the summer. 🏒 Check it out 👀
👉 http://bit.ly/2sXxAvM

We have 3 children doing lessons 2 of which are doing the tots skating lessons on Sundays, the staff are amazing & really friendly I’ve found. The prices are quite steep especially if we was to go as a family which is a real shame

Spent a wonderful evening here last night, excellent service from all the staff from the time we entered to the time we left! Loved it! Will definitely come back when we next visit Nottingham.

Really nice place. Clean. Will definitely be going there again

I really enjoyed my first lesson this week �

Had a great time all the family , Daughter had a nasty fall and the staff were brilliant in coming over to assist , soon had daughter back on her feet. Could not thank them enough 5*

A great place to watch ice hockey at various levels, the staff are very friendly and welcoming. I fell over outside late one Sunday evening, the Manager and his staff really looked after me, making sure I was ok to travel back home to Birmingham. I have been back many times and the experience is always the same, very pleasant, I would highly recommend the N.I.A. to anyone.

The skates are comfortable to skate in for hours! The blades/edges aren't blunt so you actually have grip on the ice and you're not slipping everywhere. The rink is large and plenty of place to practice. Plenty of exits to get off the rink if you need to.



However. The lockers are 50p or £1 and once you unlock them, you have to repay the money to use it again. The price to skate is painful including skate hire AND the locker, also especially for lessons. £58 for each 6 week course until you pass the grades, that's insane. It will cost hundreds to pass all 8 grades. I'm not sure why exactly I'd be paying so much. It's enough to put people off.



I loved skating here with friends, and I was going to book lessons but I just don't have the money. I'll switch to inline skating.

I was very impressed with the facility and the friendly staff when I attended an EIHA ice hockey match on a Sunday evening.

One word of warning do not use the NCP car park on Stoney street close to the arena. The hockey match was a fiver but it cost £16 to park which is totally outrageous for a Sunday night . I am told the multi story in nearby Brook Street is a lot cheaper so please be careful when parking up.

Arena itself is great but really disgusted that we had to throw away our food and drink away before we went in,you have to buy food inside at exorbitant prices absolute rip off.

The tots skating session was ok- lots of staff and a roped off area for the little ones. However, we pre-booked but had to wait in a massive queue to pick up tickets anyway. We were told lockers were included when I asked at the ticket office, but when I got downstairs it turned out they weren't. We then had to walk all the way around the ice rink (with a 2 year old on skates for the first time) to actually get to the tots area. With all of the faffing around, queuing and locker problems we got on the ice 20 mins into the 45 min session. Then there weren't enough seas/car aids to go around all the little ones. The concept of tots-skating was great and fun when we actually got to try it, but the logistics of the session were not well thought out from a parents point of view.

It is an okay place to skate but the ice really should be resurfaced after an hour or so as it becomes very difficult to skate on it. Also there should be a limit on the amount of people who can skate on the ice as it gets very crowded sometimes and you are more likely to fall into people or have people fall into you.

Expensive at £8.50 if you add the parking or walking halfway across the city. Also being charged 50p for a locker that can't be opened and reused is a bit money grubbing. £2.50 to hire a toy for the rink was unexpected and would have been ok if there was a place to leave them if you need a bathroom or food break. The staff were scarce and grumpy and didn't stop people who were going the wrong way, going very fast or trying to do routines in the middle of crowded lane. £2 for a bottle of soda is silly (I didn't bother). I will probably not bother with the hassle again even though I am local.

Would easily have been 5 stars but they crammed 6 schools groups in with us. The 'coaches' looking after the kids were rude at best, negligent at worst. An hour and a half wasted because of kids all over the ice completely out of control.

We went for the 10am Sunday morning session had no seals left for my nieces to skate with so had to wait till toddler session to finish at 10.45 so went into cafe and had a drink and ordered some toast and cheese on toast and it took over 25 mins in the end to actually get the food , disgusting service in the cafe as it wasn't that busy and the so called chef had gone somewhere according to another member of staff , honestly are u trying to tell me someone else couldn't have put bread into a toaster instead of having to wait for that length of time as my nieces were crying ....

Thank you for including skate hire in the admission price, I love having my own skates but also paying for skate hire I won't be using! Ridiculous! Staff on the rink were useless as usual, teenagers hanging around the side of the ice which doesn't help those unable to skate as they can't hold on anywhere. Adult skate sessions on mid week during the morning when most people work so that's pointless and cross ice barrier always in operation for evening skates in the week...think I'll be driving to Sheffield in future! As usual the NIC haven't paid any attention to their customers.

Really poor customer service. Door to Ice Centre locked, but no clear signage to know where to go. My wife had a lesson booked but no member of staff had any idea how it worked. The coach was on the ice and made no effort to find her student. Not certain how someone wanting to learn to skate is supposed to find a coach who is already on the ice. I went for a coffee in the 'bar and grill'. Bartender eyeballed me but said nothing as she disappeared into the kitchen, while the chef/cook stood at the end of the bar chatting. Eventually the bartender reappeared. When I asked for a coffee she reeled off a list too quick to hear. And after making my drink she plonked it at the end of the bar, out of my sight. I eventually guessed where it was and where the milk was. My wife tells me her lesson was good and the coach was friendly and helpful. But all the customer service surrounding it was terrible.

So, I'm looking to go skating, and possibly get lessons. The website has a "Lessons" section, which has a link to "Skating Lessons Times & Prices", except that if you click on the link, it says "There were no results found."



Clicking on the "Contact us" link at the bottom of the page, a few options:

"Call:" a chargeable number. Really?

"Email:" no email address is given.

"Visit:" ...

"Facebook:" you can't comment on the facebook page, hence this review.

"Twitter:" not tried yet, but I have no great hopes.



Abysmal.

Service as always is poor the arena is in it for the money and does not invest in British ice hockey food is dreadful and staff need to re train (if they ever trained) in customer service.

Last year I was going very regulary with the session at 5 pounds at night during the week + locker at 50 p. 5,50 was a good alternative, but I am furious to see it raised so much this year. Plus charging a compulsory fee for skate hire (even for those who have their own skates is really wrong. There should at least be an option at 6,5 then! Conclusion: I do not come anymore and go to the swimming pool instead. Wrong wrong wrong!

We have 3 children doing lessons 2 of which are doing the tots skating lessons on Sundays, the staff are amazing & really friendly I’ve found. The prices are quite steep especially if we was to go as a family which is a real shame

Spent a wonderful evening here last night, excellent service from all the staff from the time we entered to the time we left! Loved it! Will definitely come back when we next visit Nottingham.

Really nice place. Clean. Will definitely be going there again

I really enjoyed my first lesson this week �

Had a great time all the family , Daughter had a nasty fall and the staff were brilliant in coming over to assist , soon had daughter back on her feet. Could not thank them enough 5*

A great place to watch ice hockey at various levels, the staff are very friendly and welcoming. I fell over outside late one Sunday evening, the Manager and his staff really looked after me, making sure I was ok to travel back home to Birmingham. I have been back many times and the experience is always the same, very pleasant, I would highly recommend the N.I.A. to anyone.

The skates are comfortable to skate in for hours! The blades/edges aren't blunt so you actually have grip on the ice and you're not slipping everywhere. The rink is large and plenty of place to practice. Plenty of exits to get off the rink if you need to.



However. The lockers are 50p or £1 and once you unlock them, you have to repay the money to use it again. The price to skate is painful including skate hire AND the locker, also especially for lessons. £58 for each 6 week course until you pass the grades, that's insane. It will cost hundreds to pass all 8 grades. I'm not sure why exactly I'd be paying so much. It's enough to put people off.



I loved skating here with friends, and I was going to book lessons but I just don't have the money. I'll switch to inline skating.

I was very impressed with the facility and the friendly staff when I attended an EIHA ice hockey match on a Sunday evening.

One word of warning do not use the NCP car park on Stoney street close to the arena. The hockey match was a fiver but it cost £16 to park which is totally outrageous for a Sunday night . I am told the multi story in nearby Brook Street is a lot cheaper so please be careful when parking up.

Arena itself is great but really disgusted that we had to throw away our food and drink away before we went in,you have to buy food inside at exorbitant prices absolute rip off.

The tots skating session was ok- lots of staff and a roped off area for the little ones. However, we pre-booked but had to wait in a massive queue to pick up tickets anyway. We were told lockers were included when I asked at the ticket office, but when I got downstairs it turned out they weren't. We then had to walk all the way around the ice rink (with a 2 year old on skates for the first time) to actually get to the tots area. With all of the faffing around, queuing and locker problems we got on the ice 20 mins into the 45 min session. Then there weren't enough seas/car aids to go around all the little ones. The concept of tots-skating was great and fun when we actually got to try it, but the logistics of the session were not well thought out from a parents point of view.

It is an okay place to skate but the ice really should be resurfaced after an hour or so as it becomes very difficult to skate on it. Also there should be a limit on the amount of people who can skate on the ice as it gets very crowded sometimes and you are more likely to fall into people or have people fall into you.

Expensive at £8.50 if you add the parking or walking halfway across the city. Also being charged 50p for a locker that can't be opened and reused is a bit money grubbing. £2.50 to hire a toy for the rink was unexpected and would have been ok if there was a place to leave them if you need a bathroom or food break. The staff were scarce and grumpy and didn't stop people who were going the wrong way, going very fast or trying to do routines in the middle of crowded lane. £2 for a bottle of soda is silly (I didn't bother). I will probably not bother with the hassle again even though I am local.

Would easily have been 5 stars but they crammed 6 schools groups in with us. The 'coaches' looking after the kids were rude at best, negligent at worst. An hour and a half wasted because of kids all over the ice completely out of control.

We went for the 10am Sunday morning session had no seals left for my nieces to skate with so had to wait till toddler session to finish at 10.45 so went into cafe and had a drink and ordered some toast and cheese on toast and it took over 25 mins in the end to actually get the food , disgusting service in the cafe as it wasn't that busy and the so called chef had gone somewhere according to another member of staff , honestly are u trying to tell me someone else couldn't have put bread into a toaster instead of having to wait for that length of time as my nieces were crying ....

Thank you for including skate hire in the admission price, I love having my own skates but also paying for skate hire I won't be using! Ridiculous! Staff on the rink were useless as usual, teenagers hanging around the side of the ice which doesn't help those unable to skate as they can't hold on anywhere. Adult skate sessions on mid week during the morning when most people work so that's pointless and cross ice barrier always in operation for evening skates in the week...think I'll be driving to Sheffield in future! As usual the NIC haven't paid any attention to their customers.

Really poor customer service. Door to Ice Centre locked, but no clear signage to know where to go. My wife had a lesson booked but no member of staff had any idea how it worked. The coach was on the ice and made no effort to find her student. Not certain how someone wanting to learn to skate is supposed to find a coach who is already on the ice. I went for a coffee in the 'bar and grill'. Bartender eyeballed me but said nothing as she disappeared into the kitchen, while the chef/cook stood at the end of the bar chatting. Eventually the bartender reappeared. When I asked for a coffee she reeled off a list too quick to hear. And after making my drink she plonked it at the end of the bar, out of my sight. I eventually guessed where it was and where the milk was. My wife tells me her lesson was good and the coach was friendly and helpful. But all the customer service surrounding it was terrible.

So, I'm looking to go skating, and possibly get lessons. The website has a "Lessons" section, which has a link to "Skating Lessons Times & Prices", except that if you click on the link, it says "There were no results found."



Clicking on the "Contact us" link at the bottom of the page, a few options:

"Call:" a chargeable number. Really?

"Email:" no email address is given.

"Visit:" ...

"Facebook:" you can't comment on the facebook page, hence this review.

"Twitter:" not tried yet, but I have no great hopes.



Abysmal.

Service as always is poor the arena is in it for the money and does not invest in British ice hockey food is dreadful and staff need to re train (if they ever trained) in customer service.

Last year I was going very regulary with the session at 5 pounds at night during the week + locker at 50 p. 5,50 was a good alternative, but I am furious to see it raised so much this year. Plus charging a compulsory fee for skate hire (even for those who have their own skates is really wrong. There should at least be an option at 6,5 then! Conclusion: I do not come anymore and go to the swimming pool instead. Wrong wrong wrong!