New Priory Vets Brighton

Very disappointing. Agree with another reviewer on the rudeness of reception, both on the phone and in person, maybe its just one young person but thats all it takes to make a first impression. Lacking authenticity and warmth. My first appointment felt very rushed and was not remotely thorough. The vet I saw was given a record card but missed that my pup needed the second round of a vital vaccination and I was none the wiser. Now the course has to be started from completely from scratch at more expense and she isn't immunised, but I have found an alternative fabulous practice in Hove who have kindly offered this at half price and a proper first time consultation.

Wvant to say Thankyou for saving my Cats Life VERY Expensive but Without your help I Dread to think

Caring, professional and really do look after your pet well. Lived them so much I now work here.

To be honest, this place is a fantastic friendly service day or night. Recently had to rush my dog in and was told he had possible pneumonia, the time it took to get urgent medical assistance was amazing. My dog is now perking up a little..

Even with wildlife issues, it is not too much trouble as had to rush a baby seagull in and staff very friendly even at unsociable hours

Poor customer service from front desk bordering on rude at times.
Vets themselves are good as well as nursing staff.

My Milly had to spend 7 nights in the Priory Hospital post operatively - I couldn't complain about anything, her treatment was first class and communication was excellent - day or night there was always a vet to talk to and put my mind at rest. A very professional and caring staff.

Great vet, good adviceand my causa are always treated well. Word of caution, treatments aren't cheap so insurance definitely helps!

Our cat became unwell during the night so we called our normal vet and we're directed to the New Priory. Despite never dealing with this vets before the phone support was very good and thorough. We were given helpful information and made the decision to take her in. When we got there the staff were friendly and we were seen right away. The vet again was very friendly, reassuring and thorough. In two hours we had an examination, blood tests, and the results. We were off home feeling a lot better.

I would happily recommend this place.