Onward

Our Neighbourhoods team has been out and about in Hyndburn, Lancashire, delivering Christmas hampers to some of our more vulnerable customers.

📋 | We’re looking for volunteers to join us for a door-to-door survey day in January to get customers' views on the social, training, youth and wellbeing opportunities in their area. (Training, lunch and expenses provided.)
Interested?📞 Call Suzanne on 0151 482 2230.

It’s almost time for us to wrap up for Christmas. Our offices will be closed from 21 Dec until 2 Jan.
Find out how you can get in touch with us over the festive break 👉 https://bit.ly/2EEAk8X

❄️ | It's turning out to be a cold Decemberrrrrr.
With temperatures dropping, we've put together some top tips on how to make sure your home is Winter Ready, including advice on what to do if your pipes freeze.
Read it here 👉 https://bit.ly/2LmrmOf

Only 8️⃣ more days till Christmas!
Make sure your rent payments are all wrapped up so you can focus on the more important things. Like practicing your ‘surprised’ face for when someone buys you socks... again.
For easy ways to pay, click here 👉 https://bit.ly/2zp4RDx

🔥 | Over 3️⃣0️⃣0️⃣ inefficient electric heating and hot water systems are being upgraded as part of a major investment programme in Greater Manchester.
Read more. 👇

JOBS | There's still time to apply for our Customer Services Assistant role (fixed-term contract). But you'll need to be quick - the closing date is tomorrow.
Find out more and apply here 👉 https://bit.ly/2EreGVt

When it comes to putting your Christmas tree up, which one are you? 🎄

It's the final day of Stop Loan Sharks Week.
Don’t swim with the sharks this Christmas. A small loan can lead to massive repayments in the New Year!
Report illegal money lenders to the Stop Loan Sharks Project on 0300 555 2222.

We're excited to share our first Customer Report, giving you a snapshot of what we've been up to over the past year.
Read it here 👉 https://bit.ly/2BOd31E

🗣 | Residents in Speke have spoken.

Christmas can be stressful enough without having to worry about whether you've paid your rent on time.
Get it sorted quickly and easily using the My Onward self-service portal 👉 https://bit.ly/2GSLZm8

Loan sharks are known to target vulnerable people in the run-up to Christmas.
If you're worried about illegal money lenders in your area, contact the Stop Loan Sharks Project on 0300 555 2222.
Find more advice here 👉 https://bit.ly/2BWce7b

📣 | We’re looking for local Tenants’ and Residents’ Associations (TRAs) who are active in our neighbourhoods.
If you’re part of a TRA, get in touch with our Customer Engagement Team on 0300 555 0600 or customerengagement@onward.co.uk to discuss how we can work together.

Have you heard about Help to Save?
It’s a type of savings account which allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonus of 50p for every £1 they save over 4 years.
Help to Save is now available to everyone who meets the eligibility criteria. Find out more here 👉 https://bit.ly/2Qoaxo3

It's Stop Loan Sharks Week and we've teamed up with the Stop Loan Sharks Project to warn residents of the dangers of borrowing from a loan shark.
Loan sharks can seem like the answer to Christmas money worries, but they’re illegal lenders who can make your life a misery.
If you need cash this Christmas, consider your local credit union instead. Find out more here 👉 https://bit.ly/2BWce7b

JOBS | We're looking for 2 Safer Neighbourhood Specialists to join our team in Manchester and Lancashire.
You'll play a key role in making sure our communities feel safe, effectively managing complaints of antisocial behaviour.
Find out more and apply here 👉 https://bit.ly/2QC1ZwJ

If the cost of Christmas is leaving you feeling far from merry, get in touch with our Financial Inclusion Team. From benefits advice to help reducing your energy bills, they're here to provide free, confidential support.
📞 Just give us a call on 0300 555 0600.