Orbex Solutions

Orbex team building in Bratislava May 2018..

ORBEX SOLUTIONS (VoIP) Have you heard bad things about VoIP? This email should reassure you that there's no truth in it but if you'd rather hear it directly please feel free to call us on 0207 224 1827.
MYTH 1: VoIP is unreliable
... VoIP or Voice over Internet Protocol is actually more reliable than traditional copper wires. By using the distributed nature of the Internet you are no longer tied to a single connection to the outside world – easily damaged by a poorly placed road worker’s drill or bad weather. Your telephone handset converts your voice into a digital signal which is then passed to our cloud servers and routed to the handset you are calling.
MYTH 2: The technology is too new
Internet Telephony has been around for a good few years – and we've been in business providing telephony services for over 17 years now and IP telephony for over a decade. The only difference is that now people are starting to see what a difference a hosted phone system or SIP (VOIP) trunks can make to their business.
MYTH 3: It's too expensive as we'll need new phones
If opting for a hosted solution then your monthly payment will cover rental of the handsets and provision of the service. You can even have WiFi phones which act like smartphones and connect through the mobile network when you're not in the office. We've seen some companies save 70% on their telecommunications costs by switching to a hosted phone system.
If opting for SIP trunks then depending on the age of your existing system we can add a network card plus relevant licence to allow the connection of SIP trunks and benefit from the cost savings as well as the additional features SIP trunks offer such as Auto failover for disaster recovery or just out of hours failover to an alternative location.
MYTH 4: It's too complicated.
We provide the support and training you need to be able to manage and configure your solution yourself or just let us handle everything for you. Features you don't need you don't need to pay for or enable. Handsets we provide are all compatible – so once you've learnt how to use one you'll know how to use all of them.
MYTH 5: It'll create more paperwork
Switching to an Orbex hosted telephone system or Orbex SIP trunks will allow you to bring your landline contracts together with your telephone system into one single account and one point of contact in the unlikely event something goes wrong. Instead of increasing paperwork a hosted phone system or adding SIP trunks could actually reduce it.
If you are interested in discussing how Orbex can help you with any telephony or security solutions then please either contact support@orbex.co.uk or call us on 02072241827.
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