Pampered Pupz

Monday: 08:30 - 13:30
Tuesday: 08:30 - 19:30
Wednesday: 08:30 - 15:30
Thursday: 08:30 - 15:30
Friday: 08:30 - 13:30
Saturday: -
Sunday: -

About Pampered Pupz

Dog Boutique and Grooming

Pampered Pupz Description

Grooming,
We work on appointments only diary so that we can make sure your dog does not mix with others and we can give the best possible care, the shampoos and conditioners that we use are all Pet Head, over the years I've tried all the cheaper grooming shampoos and I can honestly say I would never use any on my own dogs so I would not use them on yours (lets face it our dogs are our babies! ) for that reason the shampoos that we use cost on average on 6 times more than the standard grooming shampoos.
Every dog that comes to us for bathing or grooming services receives nails trimmed included in the price (no hidden extra) we like to work with every one of our customers so we can get your dog into the style that you like and can easily maintain.
We also welcome the naughty dogs and stressed dogs (all that we ask is that you let us know in advance if you think your dog may be a little stressed or naughty so we can make sure we are prepared)
Our bathing area has been designed to have two sections, we have a raised bath and drying area for the smaller dogs and a low step in area for the larger dogs (so that even the OAP`s can easily manage to step in)
Our grooming area has been designed with hydraulic tables that almost drop down to floor level so that the larger dogs and dogs with medical conditions such as arthritis don't have to be lifted and can easily step on (reducing stress in the salon)
Customers are more than welcome to wait but all we ask is that you please don't disturb your dog during grooming as this can only make them become stressed (they want to get to mummy /daddy not be sat with us! )
If you have any questions please feel free to contact us!
We also have a fantastic loyalty card which gives customers the chance to be able to save up to 50% off grooming and bathing : )

Boutique

All products that we sell have been tested on Leo, Ellie and Kara (my very own guinea pigs) my guys test everything so that we can give you our opinion and only sell stock we can honestly recommend.
Our personal opinion is that we would rather have to sell a lot of products at a below RRP than rip people off. Meaning all stock we sell is below the RRP
Products that we stock are shampoos & conditioners, jumpers, feeding & water bowls, collars & leads, natural dog treats, brushers & combs, dog toys, health & maintenance products, pet beds, plus many more items : )

Reviews

User

🐶🐶 we’re almost fully booked next week (even working extended opening hours 😱) but with this amazing weather coming we can guarantee we will get booked up weeks in advance 😞 Please book in early to avoid disappointment 🐶🐶

User

I’m hoping for this ‘heatwave’ 😄 but this is worth a minutes read 🐶🐶

User

Anyone who loves the aftershave ‘Creed Aventus’ really needs to try these 😍😍

User

Good morning everyone! Our new shop is now OPEN! 🥳😀 So just a reminder that all appointments from today are now at our new premises on Wolviston Road opposite The Swan Pub 🐶 Hope to see you all soon! 🐾

User

So so sorry we haven’t had time to reply to anyone. We are really busy moving premises and finishing things off to open on Monday. I’ll get back to all messages between Sunday and Monday as everything is carnage at the moment 🙈 🐶🐶

User

We have a move date 🥳🥳
From Monday 20th May we will be working from the new shop 😊 so any appointments that day or after will be at 86 Wolviston Road ts225jf
As we’ve still got a lot to do we’re going to be closed on Fridays for the next 3 weeks so anyone needing a Friday appointment after that please book it early as it will fill up fast 🙈

User

🐶🐶 So, it’s a 4 day weekend for everyone 😁😊
Also, we just wanted to announce we’re moving! 😬
We’ve recently took an amazing shop (literally over the road from the swan shops)
... As all our record cards have been destroyed due to the recent flood, can anyone who sees this post and knows someone who isn’t on Facebook, please let them know.
We’re hoping to be operating from the new premises within the next 4 weeks, but we have a long way to go before we get our perfect shop 😊🐶🐶
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User

Just a reminder as to why we have to charge for last moment cancellations and people not showing up 😞 as we work on appointments we always have a cancellation list.
This week (10:10am on Wednesday morning) we’ve had to turn away or pop on the cancellation list over 26 customers wanting to get in before Easter weekend.
We’ve already had 13 people not show up to appointments or cancel 10 minutes before. That doesn’t leave us enough time to fill that space ultimately meaning w...e’re stood around having to pay wages and running cost and not actually making money.
Customers who repeatedly miss appointments or cancel last moment will be in future required to pay non refundable deposit.
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User

🐶🐶 reminder we’re closed good Friday & Easter Monday 🐶🐶
We have a few spaces left this week and next but the diary is getting really full 😊

User

So many people forget this!

User

We’re closed tomorrow due to a visit to crufts 🙂 will get back to everyone on Monday. Have a lovely weekend ❤️🐶

User

We’ve closed early today as I’m down south for a family members funeral. Will reply to all messages on Monday morning 🙂

User

Can anyone recommend a dog minder that only has your own dogs? Everyone we know has other dogs at the same time 😊

User

Just a quick update to say we’re back open 😁 we don’t have a card machine at the moment tho 🙈

User

We finally have some good news 😊😊 (also some bad) but mainly good! We are going to have to be closed for the rest of the week... with all our equipment being specialised we just physically can’t get it replaced in time (I’ve even cried on the phone to suppliers begging 🤣) On the plus side it’s giving me some time to get the place sorted out and the roof and flooring repaired so I’m hoping we only look like a building site for a few weeks.
We will be back open from Monday 😊 ...so please please bare with me while I get all our equipment sorted and I promise I’ll be back in contact with everyone from Friday. We’re going to be opening up longer hours next week so can get everyone in 😘
Thank you so much “everyone” for being so understanding 😘 we actually have the best customers 🐶
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User

😳 feel like I’m only posting bad things at the moment 🙈 We now have electric & water 😊 But we have absolutely no equipment (until hopefully tomorrow) which means we can’t open tomorrow as planned 😭 so crossing everything we can be back in Thursday.
I’m sorry for not replying to calls, texts & messages. I’ve literally been non stop for two days trying to get the place back open and If I answered every call and replied to all messages I wouldn’t be getting anything done from my end 😭 I’m really not being ignorant and understand how annoyed people are but I’m trying my best and once I get time I will reply to everyone.

User

UPDATE: We’ve still got no water or electric (or any working equipment) so unfortunately we will have to be closed tomorrow.
We’re working really hard and aiming to get the basics in place to reopen this Wednesday.
... Please can anyone who has had appointments today or tomorrow drop me a private message and I’ll get back to you as soon as I know what’s going on and book you back in ASAP.
Sorry for any inconvenience, although it’s completely out of our hands.
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User

It’s looking extremely unlikely we’re going to be back open tomorrow 😭

More about Pampered Pupz

Pampered Pupz is located at 86 Wolviston road, TS225JF Billingham
+441642559073
Monday: 08:30 - 13:30
Tuesday: 08:30 - 19:30
Wednesday: 08:30 - 15:30
Thursday: 08:30 - 15:30
Friday: 08:30 - 13:30
Saturday: -
Sunday: -
http://www.pamperedpupz.co.uk