Parklands Surgery

We have just been made aware of this very useful book on keeping babies and young children healthy. We hope you find it of use: http://www.newcastlegatesheadccg.nhs.uk/â €¦/Little-Orange-Boo…

Here is our latest newsletter:
http://www.parklandssurgery.nhs.uk/…/†¦/201808-Newsletter.pdf

Flu Vaccinations
We are now approaching the Flu Vaccination Season and the details of our Flu Clinics are below. Please telephone 01243 782819 to book your vaccination. This year, those aged 65 years and older will receive a different vaccine to those aged 64 years and below. This is because there are two different vaccines available, one which offers more protection to the older age group and the other which offers more protection to the younger group. If you are aged 64... and your birthday is between September and November, please inform the Receptionist as you book so she can ensure you are booked into the correct clinic.
Wednesday 12 September - Aged 64 years and Under Friday 21 September - Aged 65 years and Over Saturday 22 September - Both age groups Saturday 20 October - Both age groups
For more information on the Flu Vaccination please visit https://www.nhs.uk/con…/vaccinations/fl u-influenza-vaccine/…
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We are sorry but we are experiencing a repeat of the telephone problems that we have experienced on the last two days. Our telephone company is working to resolve it.

We are sorry but there is a problem with our telephone line. Our engineers are working on it and we hope to get normal service as soon as possible.

We have now added another Saturday morning flu clinic on 4th November. Please call 01243 782819 to book. Check here to see who is eligible for a free NHS flu vaccination http://www.nhs.uk/…/…/Pages/who-shoul d-have-flu-vaccine.aspx

We hope you will find this self-care leaflet interesting and useful. http://www.parklandssurgery.nhs.uk/…/Ch AMP%20Self-Care%20Ne…

Here is our latest Newsletter. http://www.parklandssurgery.nhs.uk/…/20 17-Autumn%20Newslett…

👾 Book your Flu Jab Today! 👾 We are now taking bookings for this years Flu Vaccination. Our Saturday Morning Flu Clinics will be on 30 September and 7 October. Please call 01243 782819 to book. Follow this link to see who is eligible for a free NHS Flu Jab http://www.nhs.uk/…/…/Pages/who-shoul d-have-flu-vaccine.aspx

We are sorry to advise you that we have a problem with our telephone lines and are unable to make or receive telephone calls. The engineers are working on it and we hope to be operational soon.

Reception Training
There will be a limited Reception service, between 9.30am and 12.30pm, on Wednesday 28 June whilst all our Receptionists attend a training event. Please could you avoid contacting the surgery during this time. A diversion telephone number will be provided on the day for urgent telephone enquiries only.

23 May 2017 – surgery training
In order to improve the service we provide for you - our patients - we will be closed on the afternoon of 23 May 2017 for training.
There is still an urgent service available should you need to access healthcare during the afternoon and if you do need NHS help during this time please call 111.
... We have taken extra steps to make sure we can see as many patients as possible during the morning on the 23 May, and we will be open again first thing on 24 May 2017.
We apologise for any inconvenience caused but hope that you can understand this activity, which will ensure we are able to provide you with the most up-to-date and best possible health services.
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Parklands Surgery Given Research Award for Cancer Study
Parklands Surgery has recently received the award 'Highly Commended' in the Rising Star category of the National Institute for Health Research, Clinical Research Network, Kent, Surrey and Sussex Research Awards. Since September 2015, 360 people have been recruited to the CANDID Study in the South East of England and over 140 of these were recruited by Parklands. CANDID is a study to help GPs decide sooner who needs to be tested for lung or bowel cancer. For more information see: http://www.nihr.ac.uk/…/chichester-gp-s urgery-contribu…/5726

Our opening times during the festive period are available on our website, http://www.parklandssurgery.nhs.uk. In summary, we are open as usual except for the Bank Holidays on 26 & 27 Dec and 2 Jan when we will be closed.

We have been made aware of a marketing campaign in the local area, by a company called Pharmacy2U, in which they include the Parklands Surgery name. Please do not see this as our endorsement of the service they are offering; this leaflet was produced without our knowledge and we did not approve the use of our name in this way.

We are experiencing telephone problems this morning with only a limited number of calls getting through. If your call is not urgent, please leave it until later in the day. If it is urgent, please keep trying and you will eventually get through. The telephone engineers are working to resolve the issue.

Thank you for support ,understanding, high quality, humanity and friendly smiles it's very important to our clients-you ALL are amazing, kindly Virginia

The most unhelpful reception staff !! Shocking!!!

Very rude receptionist! Spoke to me like and idiot �

Incompetent and patronising. I've just walked out of parklands surgery, i had an appointment at 9.10 this morning so i checked in and enquired about online prescription service, i was told i already had an account and i must have forgotten my password. I told her i had never registered with the service, well you are registered and probably forgot !!!!!! So she went to change my password to a new one and only then realised that actually she was about to change another woman's password, apparently there is more than one Samantha at that surgery????????? So my appointment was actually yesterday morning. Im absolutely fuming, I've recently had a hip replacement so walking there is hard for me. Highly dangerous mistakes could of been made and confidential information shared. How can this happen ????? Your mistake not mine. I wonder how many missed appointments are caused through incompetent receptionists ?????