Prettys Solicitors

Professional and service oriented

I made an appointment for my elderly mother to discuss and amend her will. I took time off work to go with her and my Mum who is 90 had to get a taxi into town. The person we were supposed to be seeing wasn't there- no apology or reason given- and we saw a a trainee who was clearly out of her depth and hadn't read or understood my Mum's existing will. It was a complete waste of time. This is the second bad experience we have had at Pretty's and we have made the decision to take our business elsewhere.

I have used Prettys a few times now for various matters and I have no hesitation in recommending them for legal services based on my experiences. I have built a rapport with a number of their lawyers now including Emma Champion, Peter Blake, Ian Seeley, Job Bloor and Matthew Cole. Emma Champion was easy to work with, helpful and approachable throughout a recent dispute. Whilst the dispute itself was not a pleasant experience, I felt that my legal team were behind me throughout, which helped to minimise its impact. They understood my objectives and helped me to achieve them. The advice given was carefully thought through but also practical and easy to implement. It led to a successful conclusion enabling me to finally put matters behind me and press on with my businesses. Prettys also give reliable advance and transparent costs information in a straightforward way which I appreciated.

I would NEVER recommend Prettys to anyone .. what a horrible experience in every way .. False information given to us which seemed for them to make more money out of us which happened a number of times... The night before one of my hearings (I like to say the hearing was for me a mother of 3 trying to save our family home from being sold by the father of 2 of the children who walked out and paid nothing since 2012 ) that my solicitor was supposed to be writing me up information to take to the hearing in which I received nothing through email that day..got to 4.45pm and I called office to be told my solicitor had left off already! in which i finally got a call back as I was in a panic for the next day, then to have to speak to my solicitor who was clearly enjoying himself in a very noisy pub in which I might add I got charged for that phone call . I could go on and on and on with this company ... Just please please don't use Prettys solicitors .

I went to Pretty’s a few years ago and was very specific about my requirements. I simply wanted a solicitor to look over my redundancy offer letter and let me know if there were any red flags, obvious errors or omissions I should be aware of.
I fully understood this was not a free service and I would need to pay the current rate for consultation. I made it clear the redundancy was imminent and I had not been with the employer very long so any redundancy payment would be minimal. The solicitor was happy to help and we spent just over 40 minutes with her. At the meeting she did ask to take a copy of the letter in the event I did want to follow up with her to which I said there was no need as there would be no follow up as the redundancy was imminent.
A few weeks later after I was made redundant I was billed almost £600.00 and sent a letter summery of the meeting. At the meeting I attended with my partner I was told I would be charged simply for the consultation time. At no point was I told they would be charging to set up a case.
I have used the services of numerous solicitors over many years and I fully expect to pay for any professional service. However I was totally misled by Pretty’s and I would never use their services again