Quench Cycles, Bedgebury

100 percent go there it is so amazing

Have just completed an epic ride with Quench up Alpe D’Huez. They provided a top end carbon road bike which has been awesome which allowed me to complete this epic ride. Now enjoying beers with the team and other riders who joined us

Always had a good experience when dealing with Quench over the years, whether it be repairs, bike hire or most recently, purchase of a bike. Thank you!

We love the fact that the bikes are very good quality and we thought the hire price was pretty reasonable for a couple of hours fun and exercise in the open.
The staff were so helpful getting us equipped and made sure we had a map of the forest and the tracks. The staff are always very good with our kids and you can book them to take a group of youngsters on a ride for fun or a party and they do fitness group rides for adults.
Though all the staff we have met there have been great, our favourite is Sam.
We didn't have any issues with our bikes or anything else, but they did say we could just give them a call and they'd come to get us if we had any problems which is nice to know (don't forget to take your mobile!)
Great fun, thanks Quench.

Helpful guys that have a good bit of knowledge. Plenty of bikes to hire and repairs offered. Bike wash on site. Small shop offering different bike related items at high marked up prices. Maybe it may get to increase in size and possibly make prices exciting to day trippers.

Took my bike in for a simple bleed of the front brake and the next thing I know is that my brake lever needs replacing due to it being broken. No explanation to how it happened! - I will never leave my bike with them again!

Really good bikes for hire at reasonable prices. Didn't have any problems at all with my bike. I like however that if there was a problem they would come out and find you to sort or replace the bike. Good service.

Pricing is expensive and the staff on during a Sunday afternoon weren't quite on the ball. Our group of 10 hired bikes for 2 hours but over 20mins of that (yes they were counting) was taken up sorting out our payments and bikes.
People were queue jumping at the tills and their system of moving available bikes from one rack to another to mark them as hired would have been fine if they all fit in there. In our case two didn't. I volunteered to stay outside the office and watch the two extra bikes so they weren't rehired while the group paid. The gentleman who hired me my own bike not 60 seconds before, at the spot I was still standing in, next to the bike he'd hired me, came and grabbed the bike to rehire it. I stopped him and said I was just holding onto it while the group paid. Not a problem, he said. Another member of staff did the same 20 seconds later, but he wasn't to know any different. I told him what I was doing. Then another half minute passed and the first guy came back again. I literally hadn't moved. He tutted slightly and moved on. Then the second guy came back shortly after, tried to take the bike. I told him I'd hired it. He huffed and said it should be in the other rack, noticed it was full and said "well you should be staying with it then" to me.. as I stood between the crossbars of two bikes, in adjacent racks.
I'm unsure how I was still in the wrong for doing what he suggested!

All in all, bedgebury was a lovely place, the parking is too expensive. Disguising it as en entrance fee doesn't help. If you cycled or walked there you wouldn't have to pay.
Bike hire was also on the steep side but we knew that before we went. Just wish the experience got off to a better start.