Radisson Blu Edwardian New Providence Wharf

We went last month and didn't have the best of times, and were offered a complimentary Moroccan spa treatment on a subsequent day. Jandi the customer service advisor on the day at reception was very well mannered and accommodating. I had a nice, relaxing time with my girlfriend and will definitely be coming back.

Parked here for o2 the guest receptionist was the most friendly amazing lady I've ever met at a hotel reception. 100% excellent a credit to your hotel. Thankyou for being so helpful.

Pretty classy looking hotel by the river. Our room didn't have a view of the river even at £160 for one night without breakfast. Online booking gave us a double instead of the requested twin. Quickly and efficiently sorted. Staff in lobby very helpful. Ordered a taxi which was very quick and surprisingly inexpensive. Room spotlessly clean and really comfy bed. Lovely rainshower and full-size bath. Weird having the wardrobe in the bathroom. Iron and trouser press in room. No mini toiletries but a very nice range of large bottles secured to wall. Can't open the window but efficient air con. Tchibo coffee. .my personal favourite..was a welcome surprise. Overall very pleasant experience.

Customer service ASTONISHING!!!!! They will rip you off at any opportunity they get. Overcharge on things you didn't order/get forcing you to argue your money back

Lovely hotel. Great, friendly and helpful staff. The food in the restaurant for both evening meal and breakfast was really nice and reasonably priced and the view over the Thames and O2 was really nice while dining. Rooms were nicely decorated and with good facilities. The spa was a lovely addition as was the free shuttle service too and from Canary Wharf. Would definitely stay again.

Great Hotel. First class service. Breakfast not so impressive, could have been better.

The spa was lovely, and the staff were great. An excellent birthday treat!

Lovely hotel. Fantastic staff, well apportioned rooms and a incredibly enticing and delicious breakfast. Would definitely recommend and will be returning!

Friendly and helpful staff, great food, and spacious rooms. A little out of the way, but has decent transport links into central London.