Rancho Steakhouse Southampton Limited

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food and service was excellent, highly recommend the garlic and herb chicken was yum !! . cannot wait to go back and try something else .

We had a really enjoyable evening, great service, good wine and delicious food. The steak was mouth watering and even the corn on the cob was notably tasty!

This was the second weekend in a row we have been and the food was amazing the chef dan is amazing would highly recommend it

Service was a little slow, but hey we had a party of 19, so to get all our meals out at the same time is going to take a little longer. Food arrived hot and delicious. The ribs were out of this world.

Never had a bad meal. Portions are good and compared to a lot of other similar restaurants the prices are decent. Ribs never disappoint!

Friendly staff and great food. The three steak meal is a favourite with the family and I love the fish. Went on an 'unlimited ribs' Tuesday and the ribs were so good but I could not even eat a normal sized plate!

First time I've ever visited the restaurant and I've heard a lot of mixed opinions on the place. We arrived half hour late as it was a nightmare to park but they still had our table ready and reserved for us, the food me and my boyfriend ordered was amazing! I had the surf and turf and he had a mix of 3 different types of steaks they both came with sides so we ordered new potatoes and it was all honestly cooked to perfection!!! Would recommend to anyone! And personally thought it was such a good price for what you received the mains we ordered was between 16-18£ the food came really quickly very impressed!

Had a nice time at the Rancho steakhouse



If you like meat then this is the place for you

Great choice of steaks simply presented with just the right amount of side dishes



Some of the staff were very attentive were as others just seemed only to be there to look pretty

It was a relatively quiet Monday evening. The four of us were seated quickly and a drinks order taken. We all felt the drink options, particularly for draught drinks was very limited. Only two lagers and two ciders. Service was excellent prompt and in keeping with the mood at our table. We chose to miss starters, instead hoping to enjoy desert instead. All of the main courses when they arrived at the table were excellent. Each steak was cooked just as ordered as was soon polished off by 4 hungry Yorkshiremen.



Then it happened.



Two of us decided to order desert. Again, service was prompt and the food arrived quickly. First bite of my cheesecake, all is well. Second bite hmm, not sure about this. Turned the plate around only to find mould growing on the cheesecake! Actual mould.



Now, as shocking and disgusting as this was our waitress dealt with it very quickly and professionally. Apologising and amending our bill accordingly going as far as removing drinks from the bill without questioning.



It was evident the kitchen staff had some awkward questions to answer when the cheesecake was initially returned, let's just say I wouldn't want to have been in their shoes later in the evening.



So three stars it is. Excellent service, excellent main courses but let down by a poor drinks choice and what is hopefully an isolated incident of a desert served way past its best...

Food was great both starter & main. Service was very poor, had to call waiter over 4/5 times to ask for food or drinks. They missed some starters from the order. Perhaps unfortunate that a stag do was next us as the noise level and language was a disgrace. Table also had a lovely message carved into it. Nice food, bad service and terrible if you want a enjoyable setting.

Went here for son s 30 th birthday as it was such large crowd of 20 we were asked to pre book our orders . We arrived and waited nearly 2 hrs to be served no waitress service nothing. Kids were getting hungry diabolical service and when we did ask how long just kept being told food will be here in ten mins ! when we finally did get served some stuff was missing �when we got the bill we asked for a reduction and all they took off was service charge ! What service? Food was nice when we eventually gpt it but the whole process of pre ordering and waitress service needs to be looked at ! Put me off going ever again.... so rude ��

Had to wait ages for food ... which wasn't all that good ....

Haven't visited for a couple of years and found the place to look a bit shabby

Don't think we'll go back

Food was lovely, staff were the complete opposite. One of the waitresses was very rude and quite miserable. There was no one there to greet us at the entrance and the atmosphere just felt like none of the staff wanted to be there. It took several attempts to get the bill at the end of the meal (baring in mind, it was not busy at all) the waitresses were stood around on their phones... if you don’t want our money, that’s cool. Thanks!

£28 for the best fillet they could do, it was tough as old boots , the chips were poor & a mix of cut chips & potato discs. Sent it back & left the place. I have genuinely had better in the Weatherspoons on Shirley high street. I'll not return & I wouldn't recommend the place either.

service charge. what a joke you get charged for self service, booked for our mother's 60th birthday as large group asked to pre order so we did so can not understand why we waited for 1hour and 30 mins for our food to come out. minding we had not been offers a drink at all my partner was acting as waiter. once food finally came I asked for some sauces aka ketchup well by the time we had eaten out food the ketchup arrived well done Rancho and to be fair the steaks were nothing special had same at Wetherspoons if i could rate it would b 1 star. bit of advice go to casa brazil that's a steak house.rancho is for people that have never been to proper steak house

Well what a crock of crap.the service is terrible. We pre ordered all our meals for 7-15 we actually ate at 8-45 the excuses ranged from some people had a starter , which still took40-45 minutes. To someone , had the seabass and it had to be cooked.really, that really shocked me. Never again. Absolutely shocking.

On Tuesday evening we had to wait over an hour for our meal and very unimpressed when it arrived!

If there was no star that would have been my rating large group of us this evening for my sis birthday. Took 40 mins to get a drink at bar. Food took a long time which was understandable as we were a large group. My steak arrived with no chips or sauce i had ordered i asked for my sauce and was told by the very RUDE waitress wait till all mains are out i explained my steak would be cold by then she ignored me. My sauce eventually arrived with a major attitude from the waitress who then spelt sauce all over my lap and on my clothes. She then started to walk of, i said you have just spelt that all over me. She walked of no appology nothing. I told the manager who got me wipes and said it was human error. I did not eat my food nor did i pay for it. I would not go back here if someone paid me. Poor customer service

Dreadful. Service initially attentive but as shift changed the evening team could not have been more disinterested.



Nachos were baked in cheese, greasy and burnt. I had the fajitas, for which I’m sure the chicken was cooked hours earlier and every other mouthful was rock solid. Greasy too. No cheese. Had to ask for this, twice.



Other half had the ribs which were ok, but the mash was clearly not freshly made and may even have been freeze dried judging by the consistency and presentation (soup anyone?)



Both meals carried a strange after taste.



As we left a manager appeared to be outside, smoking. Enough said.

food and service was excellent, highly recommend the garlic and herb chicken was yum !! . cannot wait to go back and try something else .

We had a really enjoyable evening, great service, good wine and delicious food. The steak was mouth watering and even the corn on the cob was notably tasty!

This was the second weekend in a row we have been and the food was amazing the chef dan is amazing would highly recommend it

Service was a little slow, but hey we had a party of 19, so to get all our meals out at the same time is going to take a little longer. Food arrived hot and delicious. The ribs were out of this world.

Never had a bad meal. Portions are good and compared to a lot of other similar restaurants the prices are decent. Ribs never disappoint!

Friendly staff and great food. The three steak meal is a favourite with the family and I love the fish. Went on an 'unlimited ribs' Tuesday and the ribs were so good but I could not even eat a normal sized plate!

First time I've ever visited the restaurant and I've heard a lot of mixed opinions on the place. We arrived half hour late as it was a nightmare to park but they still had our table ready and reserved for us, the food me and my boyfriend ordered was amazing! I had the surf and turf and he had a mix of 3 different types of steaks they both came with sides so we ordered new potatoes and it was all honestly cooked to perfection!!! Would recommend to anyone! And personally thought it was such a good price for what you received the mains we ordered was between 16-18£ the food came really quickly very impressed!

Had a nice time at the Rancho steakhouse



If you like meat then this is the place for you

Great choice of steaks simply presented with just the right amount of side dishes



Some of the staff were very attentive were as others just seemed only to be there to look pretty

It was a relatively quiet Monday evening. The four of us were seated quickly and a drinks order taken. We all felt the drink options, particularly for draught drinks was very limited. Only two lagers and two ciders. Service was excellent prompt and in keeping with the mood at our table. We chose to miss starters, instead hoping to enjoy desert instead. All of the main courses when they arrived at the table were excellent. Each steak was cooked just as ordered as was soon polished off by 4 hungry Yorkshiremen.



Then it happened.



Two of us decided to order desert. Again, service was prompt and the food arrived quickly. First bite of my cheesecake, all is well. Second bite hmm, not sure about this. Turned the plate around only to find mould growing on the cheesecake! Actual mould.



Now, as shocking and disgusting as this was our waitress dealt with it very quickly and professionally. Apologising and amending our bill accordingly going as far as removing drinks from the bill without questioning.



It was evident the kitchen staff had some awkward questions to answer when the cheesecake was initially returned, let's just say I wouldn't want to have been in their shoes later in the evening.



So three stars it is. Excellent service, excellent main courses but let down by a poor drinks choice and what is hopefully an isolated incident of a desert served way past its best...

Food was great both starter & main. Service was very poor, had to call waiter over 4/5 times to ask for food or drinks. They missed some starters from the order. Perhaps unfortunate that a stag do was next us as the noise level and language was a disgrace. Table also had a lovely message carved into it. Nice food, bad service and terrible if you want a enjoyable setting.

Went here for son s 30 th birthday as it was such large crowd of 20 we were asked to pre book our orders . We arrived and waited nearly 2 hrs to be served no waitress service nothing. Kids were getting hungry diabolical service and when we did ask how long just kept being told food will be here in ten mins ! when we finally did get served some stuff was missing �when we got the bill we asked for a reduction and all they took off was service charge ! What service? Food was nice when we eventually gpt it but the whole process of pre ordering and waitress service needs to be looked at ! Put me off going ever again.... so rude ��

Had to wait ages for food ... which wasn't all that good ....

Haven't visited for a couple of years and found the place to look a bit shabby

Don't think we'll go back

Food was lovely, staff were the complete opposite. One of the waitresses was very rude and quite miserable. There was no one there to greet us at the entrance and the atmosphere just felt like none of the staff wanted to be there. It took several attempts to get the bill at the end of the meal (baring in mind, it was not busy at all) the waitresses were stood around on their phones... if you don’t want our money, that’s cool. Thanks!

£28 for the best fillet they could do, it was tough as old boots , the chips were poor & a mix of cut chips & potato discs. Sent it back & left the place. I have genuinely had better in the Weatherspoons on Shirley high street. I'll not return & I wouldn't recommend the place either.

service charge. what a joke you get charged for self service, booked for our mother's 60th birthday as large group asked to pre order so we did so can not understand why we waited for 1hour and 30 mins for our food to come out. minding we had not been offers a drink at all my partner was acting as waiter. once food finally came I asked for some sauces aka ketchup well by the time we had eaten out food the ketchup arrived well done Rancho and to be fair the steaks were nothing special had same at Wetherspoons if i could rate it would b 1 star. bit of advice go to casa brazil that's a steak house.rancho is for people that have never been to proper steak house

Well what a crock of crap.the service is terrible. We pre ordered all our meals for 7-15 we actually ate at 8-45 the excuses ranged from some people had a starter , which still took40-45 minutes. To someone , had the seabass and it had to be cooked.really, that really shocked me. Never again. Absolutely shocking.

On Tuesday evening we had to wait over an hour for our meal and very unimpressed when it arrived!

If there was no star that would have been my rating large group of us this evening for my sis birthday. Took 40 mins to get a drink at bar. Food took a long time which was understandable as we were a large group. My steak arrived with no chips or sauce i had ordered i asked for my sauce and was told by the very RUDE waitress wait till all mains are out i explained my steak would be cold by then she ignored me. My sauce eventually arrived with a major attitude from the waitress who then spelt sauce all over my lap and on my clothes. She then started to walk of, i said you have just spelt that all over me. She walked of no appology nothing. I told the manager who got me wipes and said it was human error. I did not eat my food nor did i pay for it. I would not go back here if someone paid me. Poor customer service

Dreadful. Service initially attentive but as shift changed the evening team could not have been more disinterested.



Nachos were baked in cheese, greasy and burnt. I had the fajitas, for which I’m sure the chicken was cooked hours earlier and every other mouthful was rock solid. Greasy too. No cheese. Had to ask for this, twice.



Other half had the ribs which were ok, but the mash was clearly not freshly made and may even have been freeze dried judging by the consistency and presentation (soup anyone?)



Both meals carried a strange after taste.



As we left a manager appeared to be outside, smoking. Enough said.

food and service was excellent, highly recommend the garlic and herb chicken was yum !! . cannot wait to go back and try something else .

We had a really enjoyable evening, great service, good wine and delicious food. The steak was mouth watering and even the corn on the cob was notably tasty!

This was the second weekend in a row we have been and the food was amazing the chef dan is amazing would highly recommend it

Service was a little slow, but hey we had a party of 19, so to get all our meals out at the same time is going to take a little longer. Food arrived hot and delicious. The ribs were out of this world.

Never had a bad meal. Portions are good and compared to a lot of other similar restaurants the prices are decent. Ribs never disappoint!

Friendly staff and great food. The three steak meal is a favourite with the family and I love the fish. Went on an 'unlimited ribs' Tuesday and the ribs were so good but I could not even eat a normal sized plate!

First time I've ever visited the restaurant and I've heard a lot of mixed opinions on the place. We arrived half hour late as it was a nightmare to park but they still had our table ready and reserved for us, the food me and my boyfriend ordered was amazing! I had the surf and turf and he had a mix of 3 different types of steaks they both came with sides so we ordered new potatoes and it was all honestly cooked to perfection!!! Would recommend to anyone! And personally thought it was such a good price for what you received the mains we ordered was between 16-18£ the food came really quickly very impressed!

Had a nice time at the Rancho steakhouse



If you like meat then this is the place for you

Great choice of steaks simply presented with just the right amount of side dishes



Some of the staff were very attentive were as others just seemed only to be there to look pretty

It was a relatively quiet Monday evening. The four of us were seated quickly and a drinks order taken. We all felt the drink options, particularly for draught drinks was very limited. Only two lagers and two ciders. Service was excellent prompt and in keeping with the mood at our table. We chose to miss starters, instead hoping to enjoy desert instead. All of the main courses when they arrived at the table were excellent. Each steak was cooked just as ordered as was soon polished off by 4 hungry Yorkshiremen.



Then it happened.



Two of us decided to order desert. Again, service was prompt and the food arrived quickly. First bite of my cheesecake, all is well. Second bite hmm, not sure about this. Turned the plate around only to find mould growing on the cheesecake! Actual mould.



Now, as shocking and disgusting as this was our waitress dealt with it very quickly and professionally. Apologising and amending our bill accordingly going as far as removing drinks from the bill without questioning.



It was evident the kitchen staff had some awkward questions to answer when the cheesecake was initially returned, let's just say I wouldn't want to have been in their shoes later in the evening.



So three stars it is. Excellent service, excellent main courses but let down by a poor drinks choice and what is hopefully an isolated incident of a desert served way past its best...

Food was great both starter & main. Service was very poor, had to call waiter over 4/5 times to ask for food or drinks. They missed some starters from the order. Perhaps unfortunate that a stag do was next us as the noise level and language was a disgrace. Table also had a lovely message carved into it. Nice food, bad service and terrible if you want a enjoyable setting.

Went here for son s 30 th birthday as it was such large crowd of 20 we were asked to pre book our orders . We arrived and waited nearly 2 hrs to be served no waitress service nothing. Kids were getting hungry diabolical service and when we did ask how long just kept being told food will be here in ten mins ! when we finally did get served some stuff was missing �when we got the bill we asked for a reduction and all they took off was service charge ! What service? Food was nice when we eventually gpt it but the whole process of pre ordering and waitress service needs to be looked at ! Put me off going ever again.... so rude ��

Had to wait ages for food ... which wasn't all that good ....

Haven't visited for a couple of years and found the place to look a bit shabby

Don't think we'll go back

Food was lovely, staff were the complete opposite. One of the waitresses was very rude and quite miserable. There was no one there to greet us at the entrance and the atmosphere just felt like none of the staff wanted to be there. It took several attempts to get the bill at the end of the meal (baring in mind, it was not busy at all) the waitresses were stood around on their phones... if you don’t want our money, that’s cool. Thanks!

£28 for the best fillet they could do, it was tough as old boots , the chips were poor & a mix of cut chips & potato discs. Sent it back & left the place. I have genuinely had better in the Weatherspoons on Shirley high street. I'll not return & I wouldn't recommend the place either.

service charge. what a joke you get charged for self service, booked for our mother's 60th birthday as large group asked to pre order so we did so can not understand why we waited for 1hour and 30 mins for our food to come out. minding we had not been offers a drink at all my partner was acting as waiter. once food finally came I asked for some sauces aka ketchup well by the time we had eaten out food the ketchup arrived well done Rancho and to be fair the steaks were nothing special had same at Wetherspoons if i could rate it would b 1 star. bit of advice go to casa brazil that's a steak house.rancho is for people that have never been to proper steak house

Well what a crock of crap.the service is terrible. We pre ordered all our meals for 7-15 we actually ate at 8-45 the excuses ranged from some people had a starter , which still took40-45 minutes. To someone , had the seabass and it had to be cooked.really, that really shocked me. Never again. Absolutely shocking.

On Tuesday evening we had to wait over an hour for our meal and very unimpressed when it arrived!

If there was no star that would have been my rating large group of us this evening for my sis birthday. Took 40 mins to get a drink at bar. Food took a long time which was understandable as we were a large group. My steak arrived with no chips or sauce i had ordered i asked for my sauce and was told by the very RUDE waitress wait till all mains are out i explained my steak would be cold by then she ignored me. My sauce eventually arrived with a major attitude from the waitress who then spelt sauce all over my lap and on my clothes. She then started to walk of, i said you have just spelt that all over me. She walked of no appology nothing. I told the manager who got me wipes and said it was human error. I did not eat my food nor did i pay for it. I would not go back here if someone paid me. Poor customer service

Dreadful. Service initially attentive but as shift changed the evening team could not have been more disinterested.



Nachos were baked in cheese, greasy and burnt. I had the fajitas, for which I’m sure the chicken was cooked hours earlier and every other mouthful was rock solid. Greasy too. No cheese. Had to ask for this, twice.



Other half had the ribs which were ok, but the mash was clearly not freshly made and may even have been freeze dried judging by the consistency and presentation (soup anyone?)



Both meals carried a strange after taste.



As we left a manager appeared to be outside, smoking. Enough said.