Smile Mediation

"Practicing the art of mediation involves cultivating listening skills"
5. Reflect, reflect

Understand Yourself. Manage the Situation. Resolve Conflict.
Have you booked your place on our accredited mediation skills training course? 3rd / 9th / 10th / 16th / 17th / 24th May - call or email to book your place now!
oadmin@smile-ltd.co.uk... 01282 436989 :)
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Happy world book day! Here is one of our favourite authors teaching us a valuable lesson in conflict resolution 📚📖
https://www.youtube.com/watch?v=dZmZzGxGp Ss

Smile is offering FREE taster workshops to put mediation firmly back on the agenda. With the Green Paper: New Deal for Tenants just around the corner, mediation as a way to resolve complaints effectively is being recognised as a better alternative to the more formal policy responses often used in our culture. This is just one situation when mediation is an effective way to resolve a dispute. https://www.gov.uk/…/social-housing-gre en-paper-a-new-deal-…
This taster workshop lasts about one hour and can be delivered in-house as part of your team meeting or a learning lunch – you decide.

Our clients also tell us how much better they feel following mediation!
Most notably they are able to sleep better, enjoy their homes fully and are equipped with the tools to manage conflict going forward.

We know that conflict has a negative impact on health and wellbeing because our clients tell us. 83% of them also tell us that they have seen a significant improvement in their health and wellbeing following mediaiton.

Just. Listen.

"A truly engaging and enlightening course" - 2018 course attendee
Thanks! We love delivering this training!

Have you booked your place on our Mediation Skills Training in May?
Need a little more convincing? ↓↓↓↓↓↓↓↓↓↓
Book your place;... oadmin@smile-ltd.co.uk 01282 436989
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We are celebrating our 20th year of delivering a specialist mediation service and outstanding training and development! Keep an eye out for our upcoming events and celebrations!

This client has learned to manage her response to conflict and as a result the impact of the situation has significantly reduced - this is what it's all about!

Following the huge success of our Mediation Skills Training we now have 2019 dates! Places can be booked now so what are you waiting for?
📞 01282 436989 📱 07807 260695 💻 oadmin@smile-ltd.co.uk

Taking a #mediation approach to difficult conversations can help someone to discuss how they are feeling and enable you to work together, understand the situation and offer emotional support.
#WorldSuicidePreventionDay 🧡

Prepped, ready and very excited to meet tomorrow's delegates!

Really interesting broadcast discussing how healthy neighbourhoods, in which people know one another and speak to each other, are thriving and there is much less conflict.
https://www.bbc.co.uk/radio/play/b0bgrnhl

Training starts on Friday - will you be attending our full course?

Really informative article about how we respond to the bad behaviour of others, and our choices in dealing with it

Unable to attend the full course? How about our one day conflict awareness and communication skills training?
To book your place;
📞 01282 436989... 📱 07807 260695 💻 oadmin@smile-ltd.co.uk 🌎 http://www.smilemediation.co.uk
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