Smiths Hotel

Reviews

User

Only reason for 1 star is because I can't leave no stars!!!!!!!!!

Took my partner there for food tonight to end our stay in weston...... we went to smiths because it looked inviting from the outside, on arrival we found a nice little table by the window looking out towards the sea we ordered out starters and mains and a couple of drinks, waitress really sarcastic I order a larger with a lemonade top it arrived a larger and lime on ordering my second I ask again for larger with lemonade top she argues with me u mean lime no I said lemonade finally I get what I ordered.. starter arrives absolutely beautiful tasty and well presented my expectations are now sky high for mains.... our food arrives I ordered an 1/2lb Aberdeen Angus burger and a chargrilled chicken with bbq sauce both meals arrived the chargrilled chicken had a small amount of sauce with a what can only be described has a plastic slice of cheese burnt to the chicken and a 1/4lb burger so under cooked the bun was red with blood and dripping instantly turned my stomach unable to even face eating anything else..... waitress says she will take the burger off my bill no attempt of an apology or even the manager coming to see me... this is absolutely appalling I shouldn't of been charged for either meal this is no way to run a business especially being that quiet for food to be allowed to be served to customers this way it's about quality of food not speed of service I run a food establishment myself and i would not allow a chef to remain in employment if that's the standard of food delivered

Kind regards

Tim Andrews

I will gladly speak to the owner of this establishment on this matter

User

I had three meals at Smiths hotel while i was on holiday in Weston & the food was very good with large portions.I have stayed there lots of times,it is a nice hotel!!!

User

What a lovely hotel. On arrival tea and coffee waiting for us. Staff waiting to take meal orders and give out room numbers. No need to queue for keys as in room doors waiting, what a good idea. Breakfast and evening meal quality and plentiful. Staff were efficient and attentive. Fantastic experience all round

User

Good hotel, we used it for a one-night stay. Got a room to the backyard. Was OK.

Excellent restaurant! Liked the beer and especially the steak. Great view over the Weston bay.

BTW Very interesting region with the Bristol channel having a high tide of partly 8 meters. ... so be careful on the beach.

User

Fantastic. Lovely room . Lovely service lush views. A tad dusty especially around tv and door way to bath room. Cushion had a stain and so did a coffee cup. Simply took cushions off bed and washed the cup . Food was lovely. All round great trip and will definitely be back

User

Good food. Good service

User

Evening meal was fantastic. Room was nice breakfast was a ok. But all round. Very pleased

User

It was a good over night say deffo go there again

User

The food was lovely and it has cracking views which I was taking landscape photos

More about Smiths Hotel

Smiths Hotel is located at 20-24 Knightstone Rd, Weston-super-Mare BS23 2AW, UK
+44 1934 642159
http://smithshotel.uk.com/