Sports Direct

I had a bad experience with the manager Sam. I tried to return a pair of AstroTurf trainers which my 10 year old bought with his birthday money. Unfortunately too narrow. I did not have the right box. When I asked what the right box looked like I did not get a proper answer. Instead I was told that they never sold those shoes in this store and when I insisted we bought them there he said I did not and when I said are you implying that I am trying to get money from you he replied "you could be". Outrageous. I told him I would be making a complaint and we would never shop there again. They lost about a £1000 regular yearly income from us! 😤😤😤

First if all, you should know that this sports direct is located on the top floor of the Debenhams' building. But do not rush there, some members of staff (or at least this Latino guy) are extremely rude and clearly do not want to help you. Other than that, it is a sports direct with everything that you would expect to find there.