Sports Direct

Service was slow waiting to try on some running shoes and at the till. Excellent value as usual though.

Wanted trainers. Lack of staff meant i didnt buy any.

Sports Direct should be renamed as Sports self serve! The staff I approached had no idea about customer service. My thoughts are when you ask for help on locating a product why don't they show you were it is! No why don't we just point it out to the customer making them feel like they are welcome to shop. Really need to work on attitude to customers in this tough trading environment!

The staff are unfriendly and unhelpful, you have to wait a long time to get served and then even longer to actually get the size that you want. The place is full of stuff and there is very little room to move which makes it even less appealing. I would say the only thing that it has going for it are the low prices for the good shoes but that’s about it really. It’s a place where I would go with a mission in mind but nothing more.

Altho new football kits are out now very little in store for Junior sizes. Got the last 11-12yrs Arsenal shirt but no shorts or socks. Was told what's on shop floor is all they got. Couldn't tell me when new stock coming in so I ended up buying on line at Arsenal shop and altho you have to pay p/p the actual kit is only a couple of pence cheaper at Sports Direct!!!! Should of got it all on line in first place.

The amount of staff I always see in the store and yet no one can answer a phone.. it's ridiculous, had continually tried to ring from 1pm yesterday and it just rings and rings and rings then cuts me off!

ANWSER THE PHONE IDIOTS. lost customer...... tried to ring for 2 days alday and no anwser to see if had a football shirt in stock. Risked it and went down and dont have it and met some of the most dopey staff ever. Thanks for wasting my time. Went to jd sports and payed extra £8 but at least they have proper staff

You need to answer your phone!!! Another customer lost to Amazon. I don't have the time/energy to pop in and see if you've got what I need in. I'll order online and get it tomorrow......

Staff happy to help. Provided sizes which I was looking very quickly. I gave 4 stars, because another product which I was looking for been moved from normal place into sales section.