Sports Direct Oxford - Cowley

Okay to pick up generic goods, but if your sport is niche it may be worth going to a specialist retailer.

I went in to the Botley, Oxford store at around 5pm this evening to buy some boots, i found the pair I liked but was told by the assistant Dennis that they didn't have the size available, as you have another store across town I asked if it was possible for him to ring and see if they had them available there, he said that he couldn't as it's not company policy, I actually thought he was joking, is that seriously your standard of customer service!!!!

Walked in to buy 3 pairs of Shoes. Only one person working in Shoe Dept, 3 people putting clothes onto rails and no one could be bothered to assist.

Sports Direct seems to be a Museum where they concentrate on Displaying their wares instead of Selling.

Strange. I read the reviews before visiting and I was pleasantly surprised. Very helpful staff

Staff do a really good impression of people that know nothing about the stuff they are selling and don't care about the customers.

It's also just a mess.

Called the store to ask if they sold something in a spacific size they confirmed they did so we went only to find out actually they don't . No apologies just told we don't sell them. One very upset little girl .

Couple of helpful staff although one had a very poor attitude and didn't want to hear anything I had to say just wanted to talk over me.

Customer service wasn't too good. Not very helpful. Good for everyday sports items, but not specifics like winter cycling gloves or cycling toe caps.

its ok but far to much stock for the size of the shop.