St Georges Medical Centre

The on call Dr today was very abrupt as she has been before, so much so that she made me feel very uncomfortable and as if I was wasting her time before I had even told her what was wrong. When I told her she replied you can see Dr **** at **** I said ok and she basically said bye and put the phone down very abruptly and left me feeling upset. I very rarely see a Dr at the surgery I only go when I'm desperate and am not a time waster. Most of the Doctors down there that I have seen over the years or had dealings with have been very nice but this particular one is so rude. If I spoke to a patient at work like that I would be in trouble.
I have to say the nursing staff are great at the surgery.

Very busy surgery. Hard to get appointments

A competent and efficient service.

Some of the Drs and phlebotomists are nice while others are straight up rude.

One example was with one of the male Drs who when I told him about a medication I took previously he adamently told me that I wrong and must be confused, without even looking at my records. I insisted that he check my file and once he did he quickly changed the subject and started aggressively asking me questions.

I've also had a wonderful and sweet phlobotomists who was kind and caring from the moment I walked in until I left. It really is a mixed bag as other people have said.

Like a lot of reviewers have stated. A very mixed bag. Staff range from extremely caring and knowledgeable to apathetic and rude. It just depends on who you are lucky enough to see.

Reception staff ask what the issue is when booking appointments, I'm not sure why as they aren't medically trained but always good fun to decide whether you want the back office knowing what your problems are or not.

One set of staff that I can sing the praises of are the nurses. Always very polite, friendly and helpful.

Always easy and straightforward to get an appointment, friendly and welcoming!

would give it a big 0 stars if i could frankly worst doctors ever, dirty consultation room, doctors got no concept of privacy and even tried give me medication im allergic to

i tapped in error, but whilst i am here, it's a good practice and has helped me no end over the last fourteen years. there's an ongoing flaw in re- requesting repeat prescriptions, whereby it asks you to book a medication review before requesting any further medicines, when you have already made it clear that a review has been booked ( or had).
generally good with some impressive female doctors.the practice has grown and progressed
with the times.
it's easy to criticise any system, but i think the practice is well fit for purpose.

Good and bad experiences. Bad experience lately of which thanks only to me in taking it further and taking my son to the hospital thankfully just in time. It depends on the doctor or nurse you get some are far better than others and they are helpful and pleasant and supportive. I do dread going and I wish it wasn't like that and Im not the only member of my family who feels like this