St Gyles

Wonderful experience today in St Gyles Jewellers where we received knowledgeable and professional advice from the lovely owner and her daughter. They took the time to understand what we were looking for and were spot on several times over. If only all businesses operated in this way! We will definitely be back!
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Amazing customer service!! I contacted St Gyles to purchase a Charles Mallory powder compact. This was after the Charles Mallory site stated all products were in stock and the site took you right through to payment. On contacting Charles Mallory direct re a query they stated no powder compacts were currently available on line and there may be non in the UK at present. Fortunately Sarah at St Gyles came to the rescue. As my son was purchasing this for my birthday Sarah reserved the compact until he placed the order the next day, at around 10.00 a.m. the next day Sarah confirmed to me that the order had been received and it had already been taken to the post office and I would receive it the next day.
Absolutely wonderful service, will St Gyles will be my first port of call next time.

This family run business always makes you feel welcome from the moment you knock the door, even if you're only in to drool over something!

We got married after my Mum died and I wanted our wedding rings to be made from my Mum's gold wedding band. St Gyles were the only jeweller that said they would be happy to do this for us :)

St Gyles saved my partners birthday. I ordered a Charles Mallory compact mirror from Charles Mallory who failed to deliver, failed to answer a dozen emails and failed to even pick up the phone. With days to go I managed to get a refund, re-ordered with St Gyles who not only delivered but were prompt and kind and generous in their correspondence and their customer care. Don't go anywhere else. I won't. Thank you especially to Kathryn x