St James'S Surgery

Like other patients I suffered from the problems with the now superseded online system. But on Monday November 6th 2017 I was delighted to be able to book a GP appointment for the following day and the process took barely 2/3 minutes. WELL DONE TEAM! Less impressive is that on Nov 8th it took me me 6 attempts over a period of two hours to get through to reception by phone. I have been with the practice since March 1968 and remember the gas lights in the Gay Street waiting room! Born before the NHS was created, I am indebted to the current partners and their caring staff who have treated my family and I so well. THANK YOU

All the Dr's and student doctors I've seen here have been excellent but the automated booking service is terrible. I had to go through countless options to finally get to an appointment I could make and when I finally opted for it it wasn't available!