St Neots Surgery

Good Dr's. Would have 5 stars, but they always seem 10/15 minutes behind!

Found the whole experience great, friendly receptionist even though working under extreme pressure, got an appt for the next day, and appt was on time, Dr was great too, overall really rate this surgery 👍

Hard to get through on the phone

Tried phoning waited 16 minutes on the phone as it was ringing and then got hung up on. Kept trying and still no answer. Is there any point in having a phone number?!

Receptionist are always helpful and very polite considering how busy the surgery is all the time they always have time to help with any querie i havee getting thru on the phone can be hard but again they are a very busy all the time thankyou all for your help

If I could I would even give one star literally disgusted in the lack of communication I've been phoning since 11am this morning and still the phone lines are busy? Even though there are multiple phones in and around the reception area!

absolutely disgraceful can never get through on the phone, often spend more than 20 mins waiting for them to even pick up and then when they do pick the receptionist can be very rude, and very often put on hold for a further 10 mins while they try and locate a prescription or figure out where something is on the system, feel the doctors can be vetry condescending and rude, overall I feel the service is very poor...

can never get through on the phone

Gt emergency appt for my grandson no problems very helpful