The Long Reach Beefeater

Monday: 06:30 - 23:00
Tuesday: 06:30 - 23:00
Wednesday: 06:30 - 23:00
Thursday: 06:30 - 23:00
Friday: 06:30 - 23:00
Saturday: 07:00 - 23:00
Sunday: 07:00 - 22:30

About The Long Reach Beefeater

Beefeater opened their doors back in 1974, and were driven by a passion for glorious steak. Mouth-watering cuts at mouth-watering prices was their motto. Reassuringly nothing's changed, these things still drive them today and they always will.
Beefeater believe in two things, a warm friendly welcome and serving incredible steak that you can kick back, relax and enjoy. The Longreach is the perfect place to stop for a tasty meal when visiting Whitstable & nearby attractions such as Canterbury Cathedral, Howletts Zoo & the beautiful north Kent coast.

The Long Reach Beefeater Description

Beefeater opened their doors back in 1974, and were driven by a passion for glorious steak. Mouth-watering cuts at mouth-watering prices was their motto. Reassuringly nothing's changed, these things still drive them today and they always will.
Beefeater believe in two things, a warm friendly welcome and serving incredible steak that you can kick back, relax and enjoy. The Longreach is the perfect place to stop for a tasty meal when visiting Whitstable & nearby attractions such as Canterbury Cathedral, Howletts Zoo & the beautiful north Kent coast.

Reviews

User

We have just been there for a birthday meal, the food was very very good the service couldn't have been better. The waiter was so pleasent competant. There was 20 of us he managed no problem.

User

We booked in advance and they had our table ready when we arrived so we were seated promptly.



Our drinks order was taken at the same time as we were seated and the drinks arrived moments later.



Our food was excellent and served hot and well presented and exactly as ordered.



The service was friendly and, for what we had, we thought our bill was very reasonable.

User

Very good , we were lucky enough to get a table straight away . Good service and lovely food .

User

Love the Longreach and not had a bad meal here yet - last night was again delicious with my hubby saying it was probably the best mixed grill he had eaten in a long time � portion sizes so good we couldn't manage a pud - staff helpful and friendly - no doubt we WILL be back �

User

Can't fault the food. There were no restaurant tables left but we were happy sitting outside and ordering from the bar as it was a nice day. I wanted to order extra mushrooms with my steak but it's not a possibility on the menu so we left it. Food came out in good time but they forgot our kids dessert once we finished the main so after waiting for quite a while we had to go and ask for it. The steaks are very thick and good quality. You get very few chips with them but as chips are unlimited with steak we just ordered more. We would be opposed to going again if the opportunity arose

User

Was there last night and booked for 6pm. We ordered drinks and to be honest we’re a long time coming. We had our starters and then was told it would be about 25mins wait for our mains, so that was annoying. By the time we had dessert it was gone 9pm when we left. Far to long for a meal.

User

I stay in premier inns all over the country and all the Beefeaters are the same food is ok but the service lets them down. It isn't always that they are under staffed but I must admit the staff here were very friendly and did there best.

User

Have been coming here regularly for last seven years. Although have not had a bad meal, we have noticed that the amount of staff has decreased dramatically. Only one bar staff on so long wait for drinks and three waiters for the whole restaurant. It was very busy and the poor staff were totally overwhelmed with trying to keep up. You really need to increase your staff quota, they do an amazing job and are the "face" of your company.

User

Had a lovely Sunday lunch for my daughter's 18th. The food was excellent. The only thing I would complain about was the service. It took ages for them to first come and take our order and then a good 20 minutes before the starters arrived. The main course then took another 3/4s of an hour. The table was booked for 2 O'clock and we were still eating the mains at 4. As a previous reviewer said there was not enough staff on duty for what was a busy Sunday.

User

Food was very good self service not working big wait to serve yourself people colliding trying to pass had not realised it was now self service did not enjoy that way

User

Completely over priced. Had a vegetable wellington which I’m guessing is pre made so it was ok. But the side veg etc was only warm.

The price you pay is not worth it. Tables and cutlery were dirty. Seats were stained. And sitting in the bar area to eat gets really crowded and everyone is in your personal space.

Would not recommend and will not go back.

User

Very disappointed as booked for 2pm on a Sunday and really looking forward to my roast only to be told they had not only run out of chicken but also the beef!! When I questioned this with the manager he said it's because the quality of the beef and chicken was very very poor so he made sure they run out so customers had to choose something else!! I have never heard anything so bizarre!!!

User

Started going down hill early on when the Pepsi was like water. Surely they could see it wasn't right before serving it up... Also plenty of others complaining should've walked away there and then even after seeing people's notes left on the tables voicing their disappointment.



After having so many good meals in your restaurant recently imagine being served up two inedible steaks. One was so tough we couldn't cut it with a steak knife. Not impressed at all.



So we complained and the kids were offered a free pudding.... oh hold on they're included with their meals. Finally offered a free chocolate brownie, woopdy doo.



Very disappointing. We certainly wouldn't recommend it or will eat there again any time soon.

User

Overpriced cold food. Side of onion rings (3 small rings) for 99p

Big party of people sat practically on my bag/my lap because there table wasnt ready even tho place was empty!

User

Horrible evening!



Had to sit in the bar to eat as there wasn't any tables in the restaurant which was fine.... however.....



Ordered food from the bar noting my table number

Return to table to find someone else sitting there so had to ask them to move

No cutlery given with meal

Told half way through my main course that they had ran out of my choice of desert which I'd already paid for

After my meal I left some belongings on the table so it wouldn't be taken

Went back to the bar to change my order and bought another drink

Went back to table to find a family had already taken my table with one of the party removing my belongings from the table!



So angry

User

First time there will never go back again food was ok 5 out of 10 but forgot side orders lol the waitress was very pushy for you to order your food was not very relaxing or welcoming I think we should have gone to a cheap burger joint and got better service

User

Before I rant may I say our waitress was lovely but our meals were absolutely awful my daughter burger was so dry and the bun was burnt and dry it was meant to come with Two corn on the cob she had one, the beans were way over cooked and had a spoon pushed in then that looked like it had already been used! My dinner was also awful greasy chicken with one small slice of bacon and a slice of cheese that was clearly burger cheese as it was perfectly squared and you could tell been grilled few minutes to melt then the salad garnish was three lettuce leaves that looked awful and sweaty like they was from previous customers plate when it come to paying the bill I didn’t even get my change not happy disgusted at beef eater gone down hill badly �

User

Awful food. Bland, dry and cold. Brother and I had a burger, both had bad stomachs the next day. Tried speaking to the "manager", Chris, who was rude and in no way helpful. Offered free desserts. We obviously declined. Was advised by our fabulous waiter Sam, to complain on their website to be refunded for the meal.

User

Awful breakfast. Everything was cold. Part of our order was missing. Eggs way under cooked asked for replacement items for the cold things to be brought another plate of cold items. Staff aren’t bothered. Absolute let down. Get your act together!!!!

User

We have just been there for a birthday meal, the food was very very good the service couldn't have been better. The waiter was so pleasent competant. There was 20 of us he managed no problem.

User

We booked in advance and they had our table ready when we arrived so we were seated promptly.



Our drinks order was taken at the same time as we were seated and the drinks arrived moments later.



Our food was excellent and served hot and well presented and exactly as ordered.



The service was friendly and, for what we had, we thought our bill was very reasonable.

User

Very good , we were lucky enough to get a table straight away . Good service and lovely food .

User

Love the Longreach and not had a bad meal here yet - last night was again delicious with my hubby saying it was probably the best mixed grill he had eaten in a long time � portion sizes so good we couldn't manage a pud - staff helpful and friendly - no doubt we WILL be back �

User

Can't fault the food. There were no restaurant tables left but we were happy sitting outside and ordering from the bar as it was a nice day. I wanted to order extra mushrooms with my steak but it's not a possibility on the menu so we left it. Food came out in good time but they forgot our kids dessert once we finished the main so after waiting for quite a while we had to go and ask for it. The steaks are very thick and good quality. You get very few chips with them but as chips are unlimited with steak we just ordered more. We would be opposed to going again if the opportunity arose

User

Was there last night and booked for 6pm. We ordered drinks and to be honest we’re a long time coming. We had our starters and then was told it would be about 25mins wait for our mains, so that was annoying. By the time we had dessert it was gone 9pm when we left. Far to long for a meal.

User

I stay in premier inns all over the country and all the Beefeaters are the same food is ok but the service lets them down. It isn't always that they are under staffed but I must admit the staff here were very friendly and did there best.

User

Have been coming here regularly for last seven years. Although have not had a bad meal, we have noticed that the amount of staff has decreased dramatically. Only one bar staff on so long wait for drinks and three waiters for the whole restaurant. It was very busy and the poor staff were totally overwhelmed with trying to keep up. You really need to increase your staff quota, they do an amazing job and are the "face" of your company.

User

Had a lovely Sunday lunch for my daughter's 18th. The food was excellent. The only thing I would complain about was the service. It took ages for them to first come and take our order and then a good 20 minutes before the starters arrived. The main course then took another 3/4s of an hour. The table was booked for 2 O'clock and we were still eating the mains at 4. As a previous reviewer said there was not enough staff on duty for what was a busy Sunday.

User

Food was very good self service not working big wait to serve yourself people colliding trying to pass had not realised it was now self service did not enjoy that way

User

Completely over priced. Had a vegetable wellington which I’m guessing is pre made so it was ok. But the side veg etc was only warm.

The price you pay is not worth it. Tables and cutlery were dirty. Seats were stained. And sitting in the bar area to eat gets really crowded and everyone is in your personal space.

Would not recommend and will not go back.

User

Very disappointed as booked for 2pm on a Sunday and really looking forward to my roast only to be told they had not only run out of chicken but also the beef!! When I questioned this with the manager he said it's because the quality of the beef and chicken was very very poor so he made sure they run out so customers had to choose something else!! I have never heard anything so bizarre!!!

User

Started going down hill early on when the Pepsi was like water. Surely they could see it wasn't right before serving it up... Also plenty of others complaining should've walked away there and then even after seeing people's notes left on the tables voicing their disappointment.



After having so many good meals in your restaurant recently imagine being served up two inedible steaks. One was so tough we couldn't cut it with a steak knife. Not impressed at all.



So we complained and the kids were offered a free pudding.... oh hold on they're included with their meals. Finally offered a free chocolate brownie, woopdy doo.



Very disappointing. We certainly wouldn't recommend it or will eat there again any time soon.

User

Overpriced cold food. Side of onion rings (3 small rings) for 99p

Big party of people sat practically on my bag/my lap because there table wasnt ready even tho place was empty!

User

Horrible evening!



Had to sit in the bar to eat as there wasn't any tables in the restaurant which was fine.... however.....



Ordered food from the bar noting my table number

Return to table to find someone else sitting there so had to ask them to move

No cutlery given with meal

Told half way through my main course that they had ran out of my choice of desert which I'd already paid for

After my meal I left some belongings on the table so it wouldn't be taken

Went back to the bar to change my order and bought another drink

Went back to table to find a family had already taken my table with one of the party removing my belongings from the table!



So angry

User

First time there will never go back again food was ok 5 out of 10 but forgot side orders lol the waitress was very pushy for you to order your food was not very relaxing or welcoming I think we should have gone to a cheap burger joint and got better service

User

Before I rant may I say our waitress was lovely but our meals were absolutely awful my daughter burger was so dry and the bun was burnt and dry it was meant to come with Two corn on the cob she had one, the beans were way over cooked and had a spoon pushed in then that looked like it had already been used! My dinner was also awful greasy chicken with one small slice of bacon and a slice of cheese that was clearly burger cheese as it was perfectly squared and you could tell been grilled few minutes to melt then the salad garnish was three lettuce leaves that looked awful and sweaty like they was from previous customers plate when it come to paying the bill I didn’t even get my change not happy disgusted at beef eater gone down hill badly �

User

Awful food. Bland, dry and cold. Brother and I had a burger, both had bad stomachs the next day. Tried speaking to the "manager", Chris, who was rude and in no way helpful. Offered free desserts. We obviously declined. Was advised by our fabulous waiter Sam, to complain on their website to be refunded for the meal.

User

Awful breakfast. Everything was cold. Part of our order was missing. Eggs way under cooked asked for replacement items for the cold things to be brought another plate of cold items. Staff aren’t bothered. Absolute let down. Get your act together!!!!

User

We have just been there for a birthday meal, the food was very very good the service couldn't have been better. The waiter was so pleasent competant. There was 20 of us he managed no problem.

User

We booked in advance and they had our table ready when we arrived so we were seated promptly.



Our drinks order was taken at the same time as we were seated and the drinks arrived moments later.



Our food was excellent and served hot and well presented and exactly as ordered.



The service was friendly and, for what we had, we thought our bill was very reasonable.

User

Very good , we were lucky enough to get a table straight away . Good service and lovely food .

User

Love the Longreach and not had a bad meal here yet - last night was again delicious with my hubby saying it was probably the best mixed grill he had eaten in a long time � portion sizes so good we couldn't manage a pud - staff helpful and friendly - no doubt we WILL be back �

User

Can't fault the food. There were no restaurant tables left but we were happy sitting outside and ordering from the bar as it was a nice day. I wanted to order extra mushrooms with my steak but it's not a possibility on the menu so we left it. Food came out in good time but they forgot our kids dessert once we finished the main so after waiting for quite a while we had to go and ask for it. The steaks are very thick and good quality. You get very few chips with them but as chips are unlimited with steak we just ordered more. We would be opposed to going again if the opportunity arose

User

Was there last night and booked for 6pm. We ordered drinks and to be honest we’re a long time coming. We had our starters and then was told it would be about 25mins wait for our mains, so that was annoying. By the time we had dessert it was gone 9pm when we left. Far to long for a meal.

User

I stay in premier inns all over the country and all the Beefeaters are the same food is ok but the service lets them down. It isn't always that they are under staffed but I must admit the staff here were very friendly and did there best.

User

Have been coming here regularly for last seven years. Although have not had a bad meal, we have noticed that the amount of staff has decreased dramatically. Only one bar staff on so long wait for drinks and three waiters for the whole restaurant. It was very busy and the poor staff were totally overwhelmed with trying to keep up. You really need to increase your staff quota, they do an amazing job and are the "face" of your company.

User

Had a lovely Sunday lunch for my daughter's 18th. The food was excellent. The only thing I would complain about was the service. It took ages for them to first come and take our order and then a good 20 minutes before the starters arrived. The main course then took another 3/4s of an hour. The table was booked for 2 O'clock and we were still eating the mains at 4. As a previous reviewer said there was not enough staff on duty for what was a busy Sunday.

User

Food was very good self service not working big wait to serve yourself people colliding trying to pass had not realised it was now self service did not enjoy that way

User

Completely over priced. Had a vegetable wellington which I’m guessing is pre made so it was ok. But the side veg etc was only warm.

The price you pay is not worth it. Tables and cutlery were dirty. Seats were stained. And sitting in the bar area to eat gets really crowded and everyone is in your personal space.

Would not recommend and will not go back.

User

Very disappointed as booked for 2pm on a Sunday and really looking forward to my roast only to be told they had not only run out of chicken but also the beef!! When I questioned this with the manager he said it's because the quality of the beef and chicken was very very poor so he made sure they run out so customers had to choose something else!! I have never heard anything so bizarre!!!

User

Started going down hill early on when the Pepsi was like water. Surely they could see it wasn't right before serving it up... Also plenty of others complaining should've walked away there and then even after seeing people's notes left on the tables voicing their disappointment.



After having so many good meals in your restaurant recently imagine being served up two inedible steaks. One was so tough we couldn't cut it with a steak knife. Not impressed at all.



So we complained and the kids were offered a free pudding.... oh hold on they're included with their meals. Finally offered a free chocolate brownie, woopdy doo.



Very disappointing. We certainly wouldn't recommend it or will eat there again any time soon.

User

Overpriced cold food. Side of onion rings (3 small rings) for 99p

Big party of people sat practically on my bag/my lap because there table wasnt ready even tho place was empty!

User

Horrible evening!



Had to sit in the bar to eat as there wasn't any tables in the restaurant which was fine.... however.....



Ordered food from the bar noting my table number

Return to table to find someone else sitting there so had to ask them to move

No cutlery given with meal

Told half way through my main course that they had ran out of my choice of desert which I'd already paid for

After my meal I left some belongings on the table so it wouldn't be taken

Went back to the bar to change my order and bought another drink

Went back to table to find a family had already taken my table with one of the party removing my belongings from the table!



So angry

User

First time there will never go back again food was ok 5 out of 10 but forgot side orders lol the waitress was very pushy for you to order your food was not very relaxing or welcoming I think we should have gone to a cheap burger joint and got better service

User

Before I rant may I say our waitress was lovely but our meals were absolutely awful my daughter burger was so dry and the bun was burnt and dry it was meant to come with Two corn on the cob she had one, the beans were way over cooked and had a spoon pushed in then that looked like it had already been used! My dinner was also awful greasy chicken with one small slice of bacon and a slice of cheese that was clearly burger cheese as it was perfectly squared and you could tell been grilled few minutes to melt then the salad garnish was three lettuce leaves that looked awful and sweaty like they was from previous customers plate when it come to paying the bill I didn’t even get my change not happy disgusted at beef eater gone down hill badly �

User

Awful food. Bland, dry and cold. Brother and I had a burger, both had bad stomachs the next day. Tried speaking to the "manager", Chris, who was rude and in no way helpful. Offered free desserts. We obviously declined. Was advised by our fabulous waiter Sam, to complain on their website to be refunded for the meal.

User

Awful breakfast. Everything was cold. Part of our order was missing. Eggs way under cooked asked for replacement items for the cold things to be brought another plate of cold items. Staff aren’t bothered. Absolute let down. Get your act together!!!!

User

We have just been there for a birthday meal, the food was very very good the service couldn't have been better. The waiter was so pleasent competant. There was 20 of us he managed no problem.

User

We booked in advance and they had our table ready when we arrived so we were seated promptly.



Our drinks order was taken at the same time as we were seated and the drinks arrived moments later.



Our food was excellent and served hot and well presented and exactly as ordered.



The service was friendly and, for what we had, we thought our bill was very reasonable.

User

Very good , we were lucky enough to get a table straight away . Good service and lovely food .

User

Love the Longreach and not had a bad meal here yet - last night was again delicious with my hubby saying it was probably the best mixed grill he had eaten in a long time � portion sizes so good we couldn't manage a pud - staff helpful and friendly - no doubt we WILL be back �

User

Can't fault the food. There were no restaurant tables left but we were happy sitting outside and ordering from the bar as it was a nice day. I wanted to order extra mushrooms with my steak but it's not a possibility on the menu so we left it. Food came out in good time but they forgot our kids dessert once we finished the main so after waiting for quite a while we had to go and ask for it. The steaks are very thick and good quality. You get very few chips with them but as chips are unlimited with steak we just ordered more. We would be opposed to going again if the opportunity arose

User

Was there last night and booked for 6pm. We ordered drinks and to be honest we’re a long time coming. We had our starters and then was told it would be about 25mins wait for our mains, so that was annoying. By the time we had dessert it was gone 9pm when we left. Far to long for a meal.

User

I stay in premier inns all over the country and all the Beefeaters are the same food is ok but the service lets them down. It isn't always that they are under staffed but I must admit the staff here were very friendly and did there best.

User

Have been coming here regularly for last seven years. Although have not had a bad meal, we have noticed that the amount of staff has decreased dramatically. Only one bar staff on so long wait for drinks and three waiters for the whole restaurant. It was very busy and the poor staff were totally overwhelmed with trying to keep up. You really need to increase your staff quota, they do an amazing job and are the "face" of your company.

User

Had a lovely Sunday lunch for my daughter's 18th. The food was excellent. The only thing I would complain about was the service. It took ages for them to first come and take our order and then a good 20 minutes before the starters arrived. The main course then took another 3/4s of an hour. The table was booked for 2 O'clock and we were still eating the mains at 4. As a previous reviewer said there was not enough staff on duty for what was a busy Sunday.

User

Food was very good self service not working big wait to serve yourself people colliding trying to pass had not realised it was now self service did not enjoy that way

User

Completely over priced. Had a vegetable wellington which I’m guessing is pre made so it was ok. But the side veg etc was only warm.

The price you pay is not worth it. Tables and cutlery were dirty. Seats were stained. And sitting in the bar area to eat gets really crowded and everyone is in your personal space.

Would not recommend and will not go back.

User

Very disappointed as booked for 2pm on a Sunday and really looking forward to my roast only to be told they had not only run out of chicken but also the beef!! When I questioned this with the manager he said it's because the quality of the beef and chicken was very very poor so he made sure they run out so customers had to choose something else!! I have never heard anything so bizarre!!!

User

Started going down hill early on when the Pepsi was like water. Surely they could see it wasn't right before serving it up... Also plenty of others complaining should've walked away there and then even after seeing people's notes left on the tables voicing their disappointment.



After having so many good meals in your restaurant recently imagine being served up two inedible steaks. One was so tough we couldn't cut it with a steak knife. Not impressed at all.



So we complained and the kids were offered a free pudding.... oh hold on they're included with their meals. Finally offered a free chocolate brownie, woopdy doo.



Very disappointing. We certainly wouldn't recommend it or will eat there again any time soon.

User

Overpriced cold food. Side of onion rings (3 small rings) for 99p

Big party of people sat practically on my bag/my lap because there table wasnt ready even tho place was empty!

User

Horrible evening!



Had to sit in the bar to eat as there wasn't any tables in the restaurant which was fine.... however.....



Ordered food from the bar noting my table number

Return to table to find someone else sitting there so had to ask them to move

No cutlery given with meal

Told half way through my main course that they had ran out of my choice of desert which I'd already paid for

After my meal I left some belongings on the table so it wouldn't be taken

Went back to the bar to change my order and bought another drink

Went back to table to find a family had already taken my table with one of the party removing my belongings from the table!



So angry

User

First time there will never go back again food was ok 5 out of 10 but forgot side orders lol the waitress was very pushy for you to order your food was not very relaxing or welcoming I think we should have gone to a cheap burger joint and got better service

User

Before I rant may I say our waitress was lovely but our meals were absolutely awful my daughter burger was so dry and the bun was burnt and dry it was meant to come with Two corn on the cob she had one, the beans were way over cooked and had a spoon pushed in then that looked like it had already been used! My dinner was also awful greasy chicken with one small slice of bacon and a slice of cheese that was clearly burger cheese as it was perfectly squared and you could tell been grilled few minutes to melt then the salad garnish was three lettuce leaves that looked awful and sweaty like they was from previous customers plate when it come to paying the bill I didn’t even get my change not happy disgusted at beef eater gone down hill badly �

User

Awful food. Bland, dry and cold. Brother and I had a burger, both had bad stomachs the next day. Tried speaking to the "manager", Chris, who was rude and in no way helpful. Offered free desserts. We obviously declined. Was advised by our fabulous waiter Sam, to complain on their website to be refunded for the meal.

User

Awful breakfast. Everything was cold. Part of our order was missing. Eggs way under cooked asked for replacement items for the cold things to be brought another plate of cold items. Staff aren’t bothered. Absolute let down. Get your act together!!!!

User

We have just been there for a birthday meal, the food was very very good the service couldn't have been better. The waiter was so pleasent competant. There was 20 of us he managed no problem.

User

We booked in advance and they had our table ready when we arrived so we were seated promptly.



Our drinks order was taken at the same time as we were seated and the drinks arrived moments later.



Our food was excellent and served hot and well presented and exactly as ordered.



The service was friendly and, for what we had, we thought our bill was very reasonable.

User

Very good , we were lucky enough to get a table straight away . Good service and lovely food .

User

Love the Longreach and not had a bad meal here yet - last night was again delicious with my hubby saying it was probably the best mixed grill he had eaten in a long time � portion sizes so good we couldn't manage a pud - staff helpful and friendly - no doubt we WILL be back �

User

Can't fault the food. There were no restaurant tables left but we were happy sitting outside and ordering from the bar as it was a nice day. I wanted to order extra mushrooms with my steak but it's not a possibility on the menu so we left it. Food came out in good time but they forgot our kids dessert once we finished the main so after waiting for quite a while we had to go and ask for it. The steaks are very thick and good quality. You get very few chips with them but as chips are unlimited with steak we just ordered more. We would be opposed to going again if the opportunity arose

User

Was there last night and booked for 6pm. We ordered drinks and to be honest we’re a long time coming. We had our starters and then was told it would be about 25mins wait for our mains, so that was annoying. By the time we had dessert it was gone 9pm when we left. Far to long for a meal.

User

I stay in premier inns all over the country and all the Beefeaters are the same food is ok but the service lets them down. It isn't always that they are under staffed but I must admit the staff here were very friendly and did there best.

User

Have been coming here regularly for last seven years. Although have not had a bad meal, we have noticed that the amount of staff has decreased dramatically. Only one bar staff on so long wait for drinks and three waiters for the whole restaurant. It was very busy and the poor staff were totally overwhelmed with trying to keep up. You really need to increase your staff quota, they do an amazing job and are the "face" of your company.

User

Had a lovely Sunday lunch for my daughter's 18th. The food was excellent. The only thing I would complain about was the service. It took ages for them to first come and take our order and then a good 20 minutes before the starters arrived. The main course then took another 3/4s of an hour. The table was booked for 2 O'clock and we were still eating the mains at 4. As a previous reviewer said there was not enough staff on duty for what was a busy Sunday.

User

Food was very good self service not working big wait to serve yourself people colliding trying to pass had not realised it was now self service did not enjoy that way

User

Completely over priced. Had a vegetable wellington which I’m guessing is pre made so it was ok. But the side veg etc was only warm.

The price you pay is not worth it. Tables and cutlery were dirty. Seats were stained. And sitting in the bar area to eat gets really crowded and everyone is in your personal space.

Would not recommend and will not go back.

User

Very disappointed as booked for 2pm on a Sunday and really looking forward to my roast only to be told they had not only run out of chicken but also the beef!! When I questioned this with the manager he said it's because the quality of the beef and chicken was very very poor so he made sure they run out so customers had to choose something else!! I have never heard anything so bizarre!!!

User

Started going down hill early on when the Pepsi was like water. Surely they could see it wasn't right before serving it up... Also plenty of others complaining should've walked away there and then even after seeing people's notes left on the tables voicing their disappointment.



After having so many good meals in your restaurant recently imagine being served up two inedible steaks. One was so tough we couldn't cut it with a steak knife. Not impressed at all.



So we complained and the kids were offered a free pudding.... oh hold on they're included with their meals. Finally offered a free chocolate brownie, woopdy doo.



Very disappointing. We certainly wouldn't recommend it or will eat there again any time soon.

User

Overpriced cold food. Side of onion rings (3 small rings) for 99p

Big party of people sat practically on my bag/my lap because there table wasnt ready even tho place was empty!

User

Horrible evening!



Had to sit in the bar to eat as there wasn't any tables in the restaurant which was fine.... however.....



Ordered food from the bar noting my table number

Return to table to find someone else sitting there so had to ask them to move

No cutlery given with meal

Told half way through my main course that they had ran out of my choice of desert which I'd already paid for

After my meal I left some belongings on the table so it wouldn't be taken

Went back to the bar to change my order and bought another drink

Went back to table to find a family had already taken my table with one of the party removing my belongings from the table!



So angry

User

First time there will never go back again food was ok 5 out of 10 but forgot side orders lol the waitress was very pushy for you to order your food was not very relaxing or welcoming I think we should have gone to a cheap burger joint and got better service

User

Before I rant may I say our waitress was lovely but our meals were absolutely awful my daughter burger was so dry and the bun was burnt and dry it was meant to come with Two corn on the cob she had one, the beans were way over cooked and had a spoon pushed in then that looked like it had already been used! My dinner was also awful greasy chicken with one small slice of bacon and a slice of cheese that was clearly burger cheese as it was perfectly squared and you could tell been grilled few minutes to melt then the salad garnish was three lettuce leaves that looked awful and sweaty like they was from previous customers plate when it come to paying the bill I didn’t even get my change not happy disgusted at beef eater gone down hill badly �

User

Awful food. Bland, dry and cold. Brother and I had a burger, both had bad stomachs the next day. Tried speaking to the "manager", Chris, who was rude and in no way helpful. Offered free desserts. We obviously declined. Was advised by our fabulous waiter Sam, to complain on their website to be refunded for the meal.

User

Awful breakfast. Everything was cold. Part of our order was missing. Eggs way under cooked asked for replacement items for the cold things to be brought another plate of cold items. Staff aren’t bothered. Absolute let down. Get your act together!!!!

More about The Long Reach Beefeater

The Long Reach Beefeater is located at Thanet Way, CT5 3DB Whitstable
+441227931297
Monday: 06:30 - 23:00
Tuesday: 06:30 - 23:00
Wednesday: 06:30 - 23:00
Thursday: 06:30 - 23:00
Friday: 06:30 - 23:00
Saturday: 07:00 - 23:00
Sunday: 07:00 - 22:30