The Royal London Hospital

Very efficient service today at ultrasound department. Had 2 scans both on time. Excellent staff a d very professional.

I came in to A&E straight from road accident.
I had dislocated AC joint and ruptured ligaments in my shoulder. I have been told by a doctor that bone will go back in it's place(as it was sticking out from its original place by few cm) by itself and was sent away with a sling and paracetamol. After 4 days of agony I received phone call from New fracture clinic with a specialist telling me that my shoulder will heal on its own and I am being discharged.
I found it to be unbelievable that someone can make this decision based on X-ray, where my injury was more than dislocation related to soft tissues damage and ruptured ligaments. When I questioned the doctor about state of my soft tissue she said not to worry and that it will heal.
Being in agony I knew it is not the right thing to do.
Same day I flew to different country to seek specialist help. I have been told by different specialist that due to my muscle mass in upper body this injury wouldn’t heal and I would be in pain for a very long time, additionally I could forget about doing any sport (considering I am semi-pro athelete). Additionally I have consulted surgeons specialist Who confirmed I am in need of surgery if I ever want to use my shoulder again and ruptured ligaments and that sever fractures do not heal by itself.
Now post surgery I am happy to be able make full recovery thankfully to professionals in a different country.

And I advise anyone not to let be crippled or mislead by doctors or specialist in this hospital ,as I I would follow their advice most probably I would never do any sports again and be crippled. I am still shocked how someone can make soft tissue decisions based on x-Ray and definitely will crawls anywhere else than this hospital if I ever have another accident.

Thank you for saving my sons life, your ICU was nothing short of brilliant, not just to my son who was in a terrible motorbike accident, but towards the whole family, the care, cleanliness and treatment he/we received was simply amazing, thank you to all the staff. My son is slowly recovering in a brain injury unit now after being transferred, but without you he would not be here at all. Forever grateful to you all x x

horrible experience at this hospital and with their attendee staff. I went in around 10 pm for severe abdominal pains. I am from the US, but had my passport, insurance card, employer information etc. The women at the front desk was unfriendly and told me to wait. I then proceeded to sit there for over 2 hours and watched people come in and wait less than 20 minutes. I asked her if it was an insurance issue and she told me I would be seen soon (after over an hour, and no one was still in the waiting room that came over 20 minutes after me). I then went back after an 1 1/2 to ask and she was incredibly rude and told me that other issues were more severe. This is from someone that did not ask a patient about an injury or document it. I would not go back and would definitely not recommend to anyone.

The best hospital in tower hamlet. My baby was born there. Nurse's are friendly. Midwives are awesome. Waiting time not so bad compare to people going there. Hospital is super clean and its new and all modern.

Absolutely disaster!!!!!
I am 17 weeks pregnant with triplets and I choose the worst hospital in whole London

Today is the 3rd time when they change my appointment with out me I mean they didn't let me know . Officially my appointment should be this Friday but last friaday stupid reception call to me and explain that we need to change date because my consultant is not in on Friday I said ok no problem but I we and my fiancé we can do only Tuesday because it's my fiancé off and they are his children's too he miss nearly all of the scans ... so she said ok so Tuesday 10 o'clock. We came there and surprise what we heard from stupid reception im really sorry but you're appointment is tomorrow on 9 o'clock?!?!?!?!?! What the hell ?!?!? Again ?!?!?!

I get really angry but another surprise they give me another appointment for week after and I don't know anything about this ...

I start screaming on them that this is absolutely ridiculous because they done it 4 time already to me !!!!

And they call midwife

She was lovely but another surprise

I said to midwife that on the phone every time I was telling I got triplets and I need specialist to do baby scan and again the same situation...
She said that is something wrong because specialists which doing triplets scan they are off on Tuesday and Friday!!!! Then I just start crying !!!!!! Because they give me appointments for this days I said to midwife that I am 17 weeks pregnant with triplets and I wasn't got done yet blood test I wasn't been weighed since 1st appointment no urine tested or blood pressure was taken nothing !!!!!!!!!!!!!!
This is ridiculous and they telling me that I'm not allowed to stress because triplets pregnancy is high risk pregnancy but every single time when I'm going there they sending me back to home because my appointment is for different day ....

Worst place ever!!!!!!!!!!!!!!!

I will never recommend this hospital to anyone never !!!!

I've been waiting nearly 5 years to have treatment for 2 slipped disks in my spine. It's taken so long because the appointments are so far apart and they had to redo my MRI 3 times because it was left for so long. I was under Alexander Montgomery and in the entire 5 years I only saw him once and that was by request. I had to wait 9 months to see him, only to be told that he could do nothing because I was pregnant by now and to come back after I'd had my baby, which is understandable but it shouldn't have gotten to the point where this has gone on for so long that me having a child 4 years later was another set back. Every single consultant I've seen apart from the latest one was more concerned with telling me to pump myself full of painkillers, rather than actually addressing the problem.
Eventually after all this time I was listed for bi-lateral joint injections over a month a go. I've heard nothing in regards to an appointment and when I call to chase it up the phone either rings out or someone from the Frature Clinic tells me that they don't know what to do and they can't help me. The only reason I've given 2 stars is because the hospital is always clean, the reception staff are nearly always helpful and polite and the last consultant I saw, Mr Ramsey, actually did something to help me. But even now as I'm writing this, the phone has been ringing for 20 minutes and no one has picked up so I doubt anything will be happening any time soon.

Just got back home from Whitechapel hospital A&E. I'm very grateful for the amazing service I've received. It is a busy unit, however it is run very well. Staff extremely professional and most importantly caring. I felt looked after. Thank you

The Hospital was very clean and staff friendliness was very good. Went A&E with symptoms of a previous problem. When i saw a surgeon they didn't want to listen to what the problem was but suggest their own theory even though I had experienced the exact problem before. Had to fight so hard to get the surgeon to listen to me. I was sent home to return in the morning. The surgeon had talked to her surgeon colleagues and they were abviously on her side as where trying to convince me of her case even though I knew what was wrong with me. I managed to get the checks i asked for . The check they didnt want to do. The anaesthetic consultancy was brilliant and she listened and explained things very well. She answered all quires I had. I had the surgery in the end and everything had been exactly as I said. The surgeon's that operated on me done an excellent job. Was in great comfort coming out of surgery as well. 5 star rating. If i had not stuck my ground, I would not have had the surgical procedure I needed. I would have been getting the wrong treatment and my condition getting worse and causing me great pain and discomfort. Was very disappointed with the way I was consulted on both occasion. But an impressive looking hospital. Would be a five star rating if consultancy was good but it wasn't for me and is the most important thing in a hospital for me. It doesn't matter how clean or friendly the staff are if patients get the wrong diagnosis. They won't get the right medical care they need.