The Ugly Duckling

The lads are out in the rain, I hope the drinkers are as well! ⚽️☔️🍸

For the non Gin lovers amongst us we will be catering for you too with a stand alone cocktail bar 🥤🍸🍹

It seems like Mother Nature has it in for our events! It has been a record breaking hot summer this year, yet both of our events have fell on the days that the rain decides to make an appearance! 🌧... we won’t let thats stop us though, we have hired an extra marquee, so we have plenty of indoor/covered space when needed - SOLUTIONS NOT PROBLEMS! 🤓. We are excited to see you all there to see the last summer bank holiday out with a bang 💥

Here at The Duckling we are very excited for Sunday 🐥. We have received the delivery for the 50 weird & wonderful Gins - which are looking fabulous 🍯🍋🍓, our cocktails are going to be served served in a ‘unique’ area by an extremely talented lady (not to be missed)🙊🍸🍹, street food BBQ by our brilliant chef team🍗 , free bottle of speciality Gin for the best festival dressed 🧞‍♀️, outdoor bowling 🎳 ... this really is going to be our best festival yet! We look forward to seeing you all there 🌞

Let the Weekend Be-Gin is a free event.
No tickets needed just turn up and we will do the rest.
Remember best festival dressed wins a free bottle of gin of their choosing.
... This little bad boy is one of our favourites.
See you Sunday 🍸
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We have lots of weird & wonderful gins to tickle your taste buds along with local & internationally famous gins or head over to our groovey cocktail bar 🕺
Tag your tipple bestie!

Due to the huge success of our first ‘Let the Weekend Be-Gin’ we have decided to make it an annual event 🍸
This year we have more Gin, over 50! Including Wasabi, Chocolate Orange, Smokey Chilli, Mocha and Black Tomato as well as some classics. We have covered all bases with unusual, juniper heavy, citrus, spiced, floral, herby & fruity gins! 🔮🍋🌶🌺🌱🍑🥥
On the music front our resident musical maestro Joshua Sole has put together an eclectic mix of local talent who will be perform...ing from 12:00 until 21:00 with a DJ finishing things off inside.
With regards to the food our chefs will be providing you with a Summer BBQ 🌞🍔🥩🍗🍖🌭 all your favourites grilled on coal with sides & slaws!
See you all soon and Let the Weekend Be-Gin 🍸
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Due to the huge success of our first ‘Let the Weekend Be-Gin’ we have decided to make it an annual event 🍸
This year we have more Gin, over 50! Including Wasabi, Chocolate Orange, Smokey Chilli, Mocha and Black Tomato as well as some classics. We have covered all bases with unusual, juniper heavy, citrus, spiced, floral, herby & fruity gins! 🔮🍋🌶🌺🌱🍑🥥
On the music front our resident musical maestro Joshua Sole has put together an eclectic mix of local talent who will be perform...ing from 12:00 until 21:00 with a DJ finishing things off inside.
With regards to the food our chefs will be providing you with a Summer BBQ 🌞🍔🥩🍗🍖🌭 all your favourites grilled on coal with sides & slaws!
See you all soon and Let the Weekend Be-Gin 🍸
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Today we are CLOSED for staff training ‼️❗️... we will resume for lunch club and evening service tomorrow🍴🍷🦆

After last year’s success, we are excited to announce we will be letting the weekend ‘Be-Gin’ again this year on Sunday 26th August! 🍸

Our pubs are the heart and soul of our society and culture, yet every day 3 pubs close their doors for good. Between VAT, business rates and Beer Duty, 1 in every 3 pounds spent in a pub goes to the taxman. By signing this petition you are asking the government to cut beer duty www.longlivethelocal.pub #longlivethelocal
https://m.youtube.com/watch?v=unfECDZ8hAk

Tonight we are introducing our new Steak Night 🥩 the perfect excuse for a date night... or a way to get over the midweek blues with friends and family. Booking is essential🍴🍷

We are closed this lunchtime - sorry for any inconvenience caused. However it’s for a very important reason, we will be food tasing for our amazing new menu that is due to launch tonight🍴🦆

Meet the newest member of the Ugly Duckling Crew - Damsel 🐣
A few weeks back some ducks decided to make the duckling their home and made a nest round the back.
We have been keeping a watchful eye over their eggs as they take 28 days to hatch.
... They hatched and left yesterday but we noticed they had left one egg behind.
Shortly after we discovered the egg this little lady hatched.
So it looks like she is staying with us, our real life Ugly Duckling
Welcome Damsel ❤️
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Sunny Summer Sunday’s are on the horizon 🌅 so to celebrate six different Spritz including Venetian, Watermelon and the classic Aperol will be 2 for £10 all day every Sunday 🍹

Please remember we won’t be serving our Sunday menu today due to the restaurant being used for indoor seating (which has worked quite well seeing as we might need to take cover 😅)

The weather isnt holding us back, the ciders chilled and the pigs are roasting! Plenty of shelter in cider tent if needed aswell as lots of seating indoors! 🐷

It is now less than a week away from our annual pig & apple festival 🍏🐷🍎
The weather looks like it’s on our side 🌞⛱
There will be limited parking on the day as we are expecting a record attendance so we would advise getting taxis or lifts 🚕🚕🚕
... Don’t forget to bring your blankets and deck chairs 🍺🍷🥃🥂🍾🍹🍸
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The Ugly Duckling has become our main restaurant after moving to this lovely area 17 months ago! The food is delicious and the atmosphere in the bar area is nice too if your just looking to have a drink or a nice cocktail

on the patio!,



I can recommend the tempura cod as a starter or if your into steaks, my fillet steak last night was cooked to perfection! Unfortunately I had no room for dessert!



The service was good too!

Staff were very attentive and happy. It was very busy but still never changed anything food was very hot when it came out very enjoyable experience would definitely go again!

Second time visiting here and again it was lovely! The room was great and had everything we needed. We had dinner and then breakfast which was included in the price. Dinner was amazing, all the food looked & tasted great! Only thing is that one of our starters was bought out wrong, the waitress realised but gave them to us as a good will gesture, however forgot to remove from the bill! Only realised when we had left, So ended up paying for the 3rd starter anyway. They were very busy but would definitely return!x

Myself and hubby stayed for a couple of days in May. What a fabulous place to stay. The room was very clean the staff very friendly and the service was exceptional. The price for the room was very good and the breakfast was fab. I would definitely recommend to a friend and would stay again myself.

My daughter booked this as a late Mother’s Day ,, got to say I’m very impressed,food was lovely and much more than I expected of a set menu .

Anyone who knows me I’m a nightmare to please so thumbs up ..

waitress was also very attentive �

Me and my wife dined here on sat 14th July and we loved the food. It is a very clean place with style The staff were lovely. We will return 5 star

I was at the ugly Duckling for a party the food was amazing. I had chicken Kiev & I think it’s the nicest I’ve ever had . The staff were friendly and there was a good selection of gin . So a thumbs up 👍🏻 from me 😀

I booked a suprise stay here for my boyfriends birthday, on arrival we were grated by a lovely lady and and shown to our room, we stayed in overtly olive, a room with a jacuzzi bath and I can honestly say it was one of the most beautiful rooms I have ever stayed in!

We also came down for dinner on the evening and the food was absolutely delicious.

When it come to ordering drinks we were served by the same lady from check in, I work run a pub so when it comes to choosing a drink I was fed up with the usual drinks, she recommended a gin based drink which I thoroughly enjoyed.

We loved it that much we have booked for March! Thank you for an amazing time and we will see you again soon :)

Absolutely love it here, the place is beautiful, spotlessly clean. The food is amazing, good size portions and all is super tasty! Have been a few times recently and every time the food has been stunning!

The staff are all pleasant and helpful, and the gin list is awesome! Definitely a favourite of mine.

We have grown to like The Ugly Duckling at Long Lane. It has improved greatly in quality of service over the last few months and we have recently visited with local friends. The sweet courses are really nice and the range of real ales are also getting more interesting - a little more work is needed on them to be better than 'average'.

Had a nice meal there .But I don't think it's worth the money ..Presentation was good .The Yorkshire was a ready made which would have nice a homes made one the portion was slightly on the skimpy side ..But it was nice ..

I ordered fillet steak which was cooked perfectly and tasted amazing - my problem is that if I just ordered the fillet steak for £18 it would have arrived with just half a tomato and a pinch of watercress.... I had to pay £3.50 for some chips and £3.50 for a side salad. I’ve never been anywhere before where you have to pay extra to have a full meal (well, maybe Nando’s) You wouldn’t order a beef dinner and expect to pay for your vegetables on top! Very disappointing and has put me off going back in the future.

Having been here quite regularly over the last year I think it's gone down hill a bit . My meal yesterday of chicken Kiev with roast cauliflower was awful and certainly not worth £15 .

Good meal overall and second time to visit this place. I can see why many would recommend here and certainly enjoyed some dishes tonight.

One steak we ordered as medium came out well done, we sent it back immediately but it came back out with comment "we checked with chef and it's a medium". This is not a kind of service or attitude you should provide to your customers irrespective of regular or non-regular customer.

Re-training on how to cook steak required and difference between medium and well done need to be understood.

shame the quality of the food has suffered since first opening......in MY opinion, it appears that the profit margin is more important than customer satisfaction

We went for Sunday lunch here today following good recommendations. I chose the lamb. The seasonal veg and roast potatoes were delicious however, the meat was very fatty and inedible. I therefore left the meat and ate around it. I did inform the waitress however, nothing was done about this. It's a shame as the restaurant is situated in such a lovely place.

Having booked a table for Sunday roast around 3pm 3 weeks ago and after ordering the roast beef & eating our starters we were told you’d run out of Yorkshire puddings!

We were offered a free dessert. Our final bill was someone else’s with drinks on we didn’t order.

We are regulars & have had a couple of great Sunday roasts here, we always ask for extra roast potatoes (& have been told either no or given a tiny one each) and extra gravy (again a tiny jug is given), more than happy to pay for them.

It seems that you don’t account for bookings or are giving other people extra ( which we’ve seen - “friend of the chef, said he’d sort me out”) at the detriment of other customers.

It’s really put us off coming back.

Never had a bill brought to the table, always had to go & ask & pay at the bar.

Was great when it first reopened but definitely going downhill which is a real shame.

Encouraged by the mainly positive reviews, I visited yesterday evening together with my wife and daughter. I'm sorry to say that the experience was poor.



First impression was to wonder why the staff seemed nervous and unable to smile at customers. Off day for everyone or normal ?



On the whole the food was fine, not special in any way, simply fine considering the price point. The exception from this last night was my choice of the Ox cheek & chocolate stout pie. The pie had an overcooked crust, leaving it hard and dry. What lay beneath was a generous filling of very well flavoured ox cheek however it was inedible due to to it's extreme dryness.

As the waiting staff seemed oblivious to our presence, despite the restaurant being only around 25% occupied, we were unable to easily bring this to attention.

This led to me leaving the pie and eating the well prepared and tasty vegetable accompaniment.



When a waiter, finally, came to our table to clear the main course I explained that the pie was inedible. Shortly after, the restaurant manager came to ask what was wrong with the pie. I explained that it was exceptionally dry and had the appearance of being left under a heat lamp for a day.



Following some discussion she offered a free desert to make up for it. Any decent restaurant would offer to take the offending item off the bill and after suggesting this, I'm glad to say that she did.



I accept that the place has been open for quite some time and appears to get, mainly, favorable reviews. Shame that they got it wrong last night.



Anywhere can mess up a dish from time to time, it happens. The key is in how that is dealt with. Something, I conclude, that the staff have not been trained to deal with.

Disapointing..

After reading good reviews we decided to go here for Sunday lunch. The service from the staff was great welcoming, friendly and attentive but the disapointment was firstly the setup. The tables for 2 were situated very close to one nother and could easily hear the conversation of the couple seated 2 foot away like they were on our own table and so stops you speaking to one another as you simply dont want people listening. At the time it was an early booking and it was very quiet but yet the 3 parties who were eating (3 x2 people) we were all seated in row?! Instead of being spread throughout the pub?

The food was also a BIG disapointment, the taste was nothing special or to be noted and the portion size was really bad I ordered pan friend chicken but only had on ny plate 3 cuts of chicken and a yorkshire pudding?!!! The vegetable we had to share was on a little plate and should of been at least a portion of that each instead of having to share between them.

Correct me if im wrong but dont you eat out to feel full and satisifed instead of leaving the pub not full and not satisfied?

The prices were no where near what they should be, your just paying for the location and the pub name not for the quality i'm afraid.