The Wro

Great location, great ambiance but made better buy the friendly owners and staff. Paul from Norwich who finds it hard to pick another bar to socialise

Lovely home made sandwich and a soup for lite lunch. Nice real ale. Will go again.

Elegant surroundings, good food and friendly staff. Definately worth a visit.

3rd time visit, atmosphere always good and I'm lucky to have the best company because they seem to have an issue with draught beer: San Miguel and Estrella always tasting funny and flat. Having worked in catering for a number of years makes you think whether they even clean the lines or change the gas so often..

Twice I've been given a chipped or dirty pint glass and staff seems to be double checking the glass is actually 'faulty and dangerous' (like rubbing the finger against the chipped glass instead of just looking at it- what an accident on the making) when returning to the bar for a change of glass. They also mentioned having an 'ongoing' issue with the taps, one day being fine and the next being funny... Well, should we maybe get it sorted or maybe stop selling flat beer? This is been happening for we'll over a year now, I'm surprised they don't get more complaints.

Also so many staff around all the time, but they seem to take their time acknowledging customers and kept people waiting at the bar while they finish their little chats on the side... Not very good customer service I must say, it wasn't even busy on our last visit today on a Saturday afternoon, however when I went back to the bar raising my issues I felt a little bit of an inconvenient for them.

Maybe some training or refresher needed and some empathy to be learn towards customers. I'm not one to write reviews but here you go, couldn't keep it silenced.

Let this be the first of many, hopefully awesome reviews all over.

Nice place. Relaxed atmosphere. Sometimes live music . All in a nice place for a pint.

Superb atmosphere. .great choice of good wines...friendly staff..good food..the sweet potato fries and dips are to die for with a large glass of red or two !!

Decent but it was small and cramped. And the menu wasn't very extensive. However I would go again.

Nice place. Great staff.

Our local award winning bar is a favourite for cocktails and a drink before a meal out in West Kirby. The staff really are excellent for service and drinks knowledge. They're always very friendly and efficient.