Trek

Great customer service. Very helpful staff. The guy that helped us (Keith I think) spent many hours with us until we chose the right bike. Can't recommend enough. Very pleased

Visited late on a Wednesday evening so useful they're open until 8pm. Very helpful staff, not pushy, clean changing room, free Segafredo coffee was a bonus and great sale bargains. Toilet upstairs so handy if coming back from a long journey. Plus a chance to drool and dream of my next Trek!

Amazing experience, went in to buy a pair of shoes (possibly a bike) and essentially just to have a chance to chat and look at the product. Phil was excellent, friendly, polite, knowledgeable and very good at his job. I was also assisted by a very nice young lady who was equally as helpful (missed name, sorry). Essentially I left after buying a new bike and a full kit, exceptionally happy. Thank you to all, amazing team.

Excellent service and knowledgable staff. My new Trek had problems with leaky seals on the Shimano disc brakes causing awful brake squeal. The dealer who sold me the bike insisted they were fine and just cleaned up the pads and discs. Soon the bike was just as bad. Trek MK diagnosed the problem straight away and returned the calipers to Shimano for warranty replacement. The mechanic did a first class job. The bike is now running smoothly and, most importantly, stopping well.

Great service from all the staff. Went there four times and was dealt with by someone different each time but all of them were great. The more senior experienced staff in particular are very good. No pushy sales tactics and great advice. Test rode a few bikes a number of times and they were fine. Highly recommend along with Corely although if you want a Trek like I did then these guys are better placed and stocked.

Really spot on advise and service. Went to other cycle retailers in MK and found it hard to get any attention or advice. So brought a trek bike and got it fitted. Awesome

They messed up all my gears and weakened all brake tensions to their liking! They scratched my frame but I don't live local so couldn't go back to complain. Beware!

I've never had cutomer service as good as this before. GREAT TEAM

What Chris the mechanic doesn't know about bikes isn't worth knowing. He recently stripped a mountain bike for me and then built up a new frame with the components; his care and attention to detail is second to none.