Velo Schils Interbike

One star rated as i couldnt post the review with zero stars.

What can i say? This is possibly the worst customer service experience i have had. A bike supplied that was not weight rated for me, out of date groupset supplied and passed off as current, returns policy offered and then revoked. And it doesnt stop there.....The sale of goods act disregarded, illegal and unenforceable fees placed on returns. Once Velo Schils, Patrick Schils, Interbikes, or whichever company is trading there now has your money, that is the end of the customer service. An incredibly disappointing experience. One i would urge others not to endure and to learn from my mistake.

Great Local bike shop with very competitive prices. Family are very enthusiastic and lovely to talk to. Coffee is great and makes a great stop during a long ride. Go in and say hello! :)

There is only one word that can be used FANTASTIC the staff are helpful and honest and will not try and sell you a bike just to make money. From the moment you walk in until the moment you walk out (7.15 when they close at 6) they are helpful and friendly. I cannot recommend them highly enough, it doesn't matter where you live if your after a custom fitted top grade bike and want friendly experienced service you will not be disappointed.

Only good things to say.....Speedy bike repairs, one almost while I waited & so much unlike other LBS's...possibly the largest collection of clothing I've seen, really good quality & prices, to order as well if not in stock...friendly & helpful family business, I call in for a coffee & chat never to much trouble to chat & give advice, I could chat to Patrick for hours! More than 5 star LBS :-)

Recently had the groupset on my Wilier upgraded from Campag Centaur to Campag Chorus. Rang them on a Monday took it in on a Tuesday and the work finished by Thursday. Friendly polite and helpful service. Communication was very good regarding progress of work and rang me to confirm bike was ready for collection.

Very happy with the work done and the service received. Would definitely consider having a new bike built by these guys.