Reviews
This station has been here since 1932 serving London and connections across the country.
This is a coach/ bus station. It's in a great location for tube, rail, bus and coach connections.
There is not alot of seating while waiting for your choice of transport.
There is a desk on entry to station where you can ask for assistance.
There is also ticket booths further down where you can buy tickets.
Beside them are information booths where you can amend tickets and ask for information.
There are staff points to ask if your not sure where your bus goes from.
All staff are very polite and helpful.
The station has toilets and places to eat. Vending machines when eating places closed.
The waiting areas are covered to keep the weather out.
London city’s main coach station to travel across UK. National Express the country’s main bus service takes anywhere in the country at a reasonable price to and from London. Accommodating 100’s of people at one time and 1000’s in a day this coach station is maintained clean. Free Toilets available inside, along with lots of shops to buy some quick snacks.
All the buses are very similar and comfortable for long journey. Toilets are available inside bus and maintained clean. Bus drivers are very skilled people, drives safe and reach destination on time. I used Flixbus for the first time as it’s cheaper but got delayed. Recommend National express for an efficient travel.
Victoria Coach station is one of the most important transport hub for London citizens.
It's very close to Victoria Underground Station. Huge in space and very nice, clean atmosphere.
Excellent customer service and wonderful employees. Different bus & Coach companies use this station for passengers. I visited Liverpool and Leicester From the Station. Both of them were good experience. Station is very organised.
Bus stations to everywhere especially for out town. We went to Paris by bus from this station. Clean and tidy but at night, no shops are open. Coach information is displayed and updated on the monitor. The waiting area is not too big and seating is limited.
A good bus station but no shops open in the late evening. Good thing there is a vending machine with drinks. The guy at the information desk was super friendly and pointed to the right bay for my bus departure. Once bus is ready, they open the doors and you show the ticket to the bus driver and get on board. Went smoothly.
We managed to go to Buckingham palace in the 40 minute change allowed between buses as it's a short walk away.
It would be really helpful if the gate number was added to the ticket. I always have to ask at the station to be sure, because sometimes my destination is enroute to the final destination on the board. Also, the ticket machine isn't as flexible with routes as it is online. I couldn't find the dawn trips to York. I had to buy 2 separate tickets from London to Leeds, then from Leeds to York. It's inconvenient
Not the nicest place to be but generally well organised. Wish there was more space for queuing/boarding when getting on the busy international coaches.
Don't think this place has changed since it was built in the year dot. Not a good advertisement for our so called capital.
I have been traveling all over the europe, and this is one of this places that I wish I could avoid. Dirty, too small, not well organised. The toilet is unacceptable (really dirty) especially that they charge for using it.
This coach station have improved a lot since they remove the ugly corner shops and they have introduce Pret and Starbucks! MUCH BETTER!
Worst bus station I've been so far. Dirty, crowdy, aircon only for personnel, it's like public sauna. Is it London, seriously?
Good but all bus services don't have enough customer support on spot.
Dirty, smelly and overcrowded. Toilets cost to use and they're filthy. Horrendous place.
Bust location with not enough seats. Reasonable prices if you know what you need to so and last minute spaces available
The Boarding arena could have been specious. Toilet could have been neater.