Vue

The usual, prices are fairly standard but they actually allow you top take your own sweets in which is a bonus

Great because I got to watch an early screening of the Lego Ninjago Movie!

Very friendly Staff are friendly great products I love all the screens. Only thing I would say is the prices but as a movie fan I don't complain love Vue Cinema.

Okay cinema what you expect. The staff are friendly but often try to upsell to buy more every two seconds which gets abit annoying. The cinema itself does needs a facelift and the prices are not in the customers best interest. £5.10 for a normal popcorn. And for the pick and mix you are not getting your moneys worth.overall just go in for the movie and bring your own snacks and your will have a good time.

Multiscreen cinema offering a variety of new release films. Modern building with very comfortable seats as standard. A little more expensive than some other cinemas but worth the extra....particularly for 3d films. Unfortunately doesn't have dedicated parking although there are paid parking options nearby.

Amazing one of the best cinemas ever been too it's really big

great cinema to go to , like the vip seats just s I can chill

Not a great experience, unclean, unfriendly and cold; consider other cinemas. DO NOT WASTE MONEY ON V.I.P seats!
I visited Vue Cinema at Carlisle today (a Tuesday in the school Easter holidays) to view Fast & Furious 7. The overall experience was satisfactory. My first issue began at home. I booked 4 V.I.P seat tickets in advance online; however, after selecting my preferred seats and confirming the order, I found that the seats I had selected were not the ones on the booking. I called Vue Customer Services and was told that I could either leave it until the day to rearrange the issue in person, at the cinema, or alternatively, make a new booking and then have the old booking refunded (it was stressed that this was the only order in which the process could take place). I agreed to the over-the-phone process and was taken through step-by-step, selecting the seats I required, by the call operator (who wasn't the most understanding or friendly person I'd met, and also made me feel as though I was unduly burdening him). I was also required to know the exact seat number and row of each of the four seats I preferred, luckily however, prior checking of the online seating plan directly following my learning of the issue meant that I did know these figures. After this, I was required only to enter my card details into the telephone keypad and the booking was made. Then, the refund process took place, however, I was dissatisfied with the service that I received, being told that I could not have any form of confirmation of refund (email confirmation or verbal reference code) meaning that I am still waiting for the refund to be processed, and must call Customer Services again in order to 'chase up' the repayment. Arriving at the cinema on the day, the first issue began with snacks and drinks. These were heavily over-priced (£7.45 for the smallest popcorn and drink, keeping in mind that the tickets were just over £7 each as well) and there was only a very limited choice of food and drink. I was also put-off my usual choice of Pick'n'Mix sweets due to the uncleanness and dust which lay on the selection boxes (which was probably as a result of no-one EVER purchasing the sweets due to the ridiculous price of £1.35 per 100g). We approached the screen, and we're surprised to find that we were not required to present our tickets upon entry (or at any other time during the visit). We then entered and found our faux leather, V.I.P seats. However, these were hard and fairly uncomfortable. I was then attracted to try one of the other, cheaper seats in the cinema, which I found were much more comfortable and ergonomic, although, I returned to my more pleasantly located V.I.P seat (which was equally of want of a lot more legroom as the other, less expensive seats). At 11:30am (the advertised film start time), the adverts began, and continued drearily for the next 35 minutes. After this however, we found the first and expected benefit of the cinema, which was the immersive, adequately loud sound system and the high quality resolution of the film and screen. Unfortunately though, the ambiance of the atmosphere was terrorised by the cold temperature of the cinema, and the ceiling lighting (which was left on a fairly bright intensity). Overall, the cinema provided a fairly unsatisfactory experience (I find my more local, independent cinema much more enjoyable to visit) and I would not consider revisiting this particular Vue franchise.

Comfortable and great screens and sound. But everything is very expensive.