Waitrose

Waitrose is THE supermarket of choice for us. Not as crowded as the other offerings in Colchester and a much more polite staff and clientele. Why shop anywhere else?

Food and coffee ok but really.not worth the wait !! Service is absolutely awful !!! They need to learn from Tesco..and the Costa Coffee on store setups !! Staff too slow and tables never cleared....

Always liked waitress. A bit pricey but good quality

Pretty slow, not the friendliest. Customers here have terrible manners and generally the shoppers are pretty unpleasant. Getting to it involves the worst junction in Colchester. Worth avoiding if possible, really not worth the effort.

You find all you need and more. Very friendly members of staff. Keep doing a good job and i will be nack next time l am in England.👍

Went to pick up parcel and had bad face to experience with a customer service person.
Would never use again

had 2 chocolates = tasted horrible both of them, more water than chocolate. Asher it's not a barista or maybe he needs more training.

I used to shop here... But realized that it's unnecessary to pay twice the price for the same quality...

Yes, you get a free coffee when you shop there but it needs to be, the coffee beans taste burnt and you would never pay full price for one.

Their bread/rolls baked on site are terrible, the are bearable if you fluke getting them when they are still warm but they go hard as nails within an hour and are very heavy and doughy. Their recipe needs an overhaul. They need to address this as they charge top money for this and yet it is well below Sainsburys and ASDA for fresh bread.

On the plus side, the staff are excellent and very helpful and it is also a good size, not a vast warehouse like the other BIG 3.