Waltham Forest Feel Good Centre
About Waltham Forest Feel Good Centre
Waltham Forest Feel Good Centre has everything you need to get fit and feel good under one roof! This includes an 8 lane 25m competition pool with diving boards, a 15m x 10m teaching pool, state of the art gym and 2 fitness class studios.
Reviews
We are on Twitter as @betterextreme. Give us a follow for service updates, competitions and give a ways.
We can't believe January is over already! If you're planning ahead for February, why not book a Better Extreme session for you, your friends or family?
extreme.better.org.uk/waltham-forest
Hate Mondays? Love Better Extreme!
We've got everything you need to get you through the week, so get positive and book now!
better.legendonlineservices.co.uk/…/onl inetick…/browse/179/7
Don't miss our Extreme Air classes on Tuesday and Wednesday every week.
A brilliant way to freshen up your workout!
Visit our website to book now, or find out more about our classes and state-of-the-art facilities.
... extreme.better.org.uk/waltham-forest
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The weekend is getting closer... what are you doing? If you're looking for a great day out for the family, look no further!
Trampoline park, state-of-the-art climb zone, ninja warrior course. There's something for everyone at Better Extreme Waltham Forest!
... http://extreme.better.org.uk/waltham-fore st
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Don't risk life and limb to get your bounce on - simply pay us a visit at Better Extreme Waltham Forest instead!
http://metro.co.uk/…/storm-eleanor-has- arrived-and-our-na…/…
Wishing all our followers a fantastic night - whatever you're up to! #betterextreme
Better Extreme is a social enterprise offering fantastic facilities at affordable prices for all ages. Whether it's skateparks, unique climbing facilities or some of the best trampoline parks in the country, we've got it covered. Visit our website for more information and to book your session now!
extreme.better.org.uk/waltham-forest
We hope you all had a fantastic Christmas. If you're looking to change things up a bit, why not pay us a visit at Better Extreme Waltham Forest? Fun for all ages!
bit.ly/2ynB4HT
Fancy something a bit different this festive season? Visit Better Extreme Waltham Forest, with trampoline park, Ninja Warrior Course and state-of-the-art Climb Zone. Even better than sitting around eating chocolate!
Book now!
http://bit.ly/2ynB4HT
WARNING! Christmas is coming! We are urging all our followers to stockpile mince pies and chocolate to ensure survival!
Check out this 5-minute trampoline workout - just another reason why you should get into trampolining sooner rather than later.
For a more Extreme option, why not swing by Better Extreme Waltham Forest and turn your workout up to 11?
https://www.wellandgood.com/…/body-by-s imone-trampoline-vi…/
What a wonderful Winter Wednesday at Better Extreme Waltham Forest!
Remember, it's always best to book ahead!
extreme.better.org.uk/waltham-forest
Did you know the Better Extreme #12DaysofChristmas has started counting down to the big day? Check our Twitter and Instagram accounts, or follow the link below for more information.
http://bit.ly/2CkJi74
Our Ninja Warrior Course is waiting to be conquered. Are you up to the challenge?
Book Now!
http://bit.ly/2ynB4HT
Need a little time off from the kids? From January we are starting Adult-Only sessions every Thursday 18.00-19.00.
Extreme Park and Clip & Climb available to book now:
http://bit.ly/2ynB4HT
Climbing is awesome. But don't just take our word for it - the NHS knows its stuff!
Book your Clip & Climb session at Better Extreme Waltham Forest now!
https://better.legendonlineservices.co.uk /…/o…/browse/179/7…
Check out some of the great photos from our new #selfieoftheweek billboards!
Make sure you all stay safe out there in the ice and snow. #takecare
❄️ ❄️ Please only make the journey to the centre today if it’s safe to do so. All tickets booked online before today will be rebooked for next Sunday with no additional charge (online ticketing confirmation will need to be shown as proof).
Went there for a birthday party the staff were lovely and went out of their way to accommodate us. I will be attending again very soon.
Totally the best thing for my brothers. They loved it � So many things available, they especially loved the climbing wall. Would recommend to all���
Took my 4 year old nephew here for a day out and he absolutely loved it! The tots trampolining was great and the staff were all really helpful and friendly! Would definitely recommend this to anyone with kids over the summer holiday! ���
The gym is at its best. Ammienties from the sauna to gym room to childrens area r up to the time. Very clean and has good staff. Its impressive and in my local area. The ambiance welcomes motivation.
The baby soft play is amazing.Many activities my son 16m was so happy
Such a memorable experience.
Kids loved it!
Were exhausted after an hour - Slushes and smoothies cooled them right down though.
Sounds like a great place! Can't wait to go! Should be good!
One of the best places. Nice people and a great enviroment.
Nice place to sped 90
Min with kids! Although I definitely prefer Romford one as many more options for kids age 5! But we like this one too as it's only 5 min drive from home��could be a little warmer inside cos it's freezing when u enter this jumping trampoline!
More extreme than training a rumba of rattlesnakes to play fetch! I'd recommend to all my friends wanting an extremely extreme experience.
It's was alright, staff were enthusiastic and I'd probably recommend to friends.. if I had any.
It was great! I had a chill ass time, the trampolines are exactly as pictured. 5*****
I took my family to better extreme for a day out and everyone absolutely loved it! The tots trampolining was great and the staff were all really helpful and friendly. Highly recommended!
Great experience, friends kids can't wait to go again. Climbing and bouncing in one centre - perfect!
Fantastic place for days out and birthday parties went on 8th January 2016 and it was marvellous �
Booked this for three children, aged 15,11 and 6 years and husband, aged 37 years, they had the best time ever, definitely going again and I might join in next time, but I did enjoy the quite from them all as they were totally knackered lol, thanks guys
Amazing facilities... we only visited the extreme thing, I'm not sure I'd pay to take part again myself... the ninja run was hard but I've done it now. The kids definitely want to return though so money well spent!
They could do with more than a few more lockers outside the extreme waiting area.
Went yesterday with my 8 yr old son & his friend...they had a fantastic time & want to go again. It is ALOT smaller than advertised & trampoline area very small. It is ok as it is local but I have been to Barking before which is alot bigger. It done the job yesterday as needed to break up the holidays!
Took the kids, they had a great time. Was good, something different so close to home.
The experience here was very good,the kids enjoyed themselves so much(including us three adults)we jumped about so hard. We loved it BUT the only downfall was I ordered tickets but was charged twice as the system was messing about....still haven't received the money back yet....
The children loved it so will definitely go back but I won't pay for myself as after experiencing the ninja run which is a lot harder then it looks there was nothing left for me to do. I went on trampolines with daughter but they are a lot smaller then the barking trampoline park so play is limited. The size is overall a lot smaller but I think price reflects this. Definitely worth a go tho and we will go back. Staff were very friendly.
My Children liked the ninja run & soft play area better & felt that the trampoline area was very small & can get overcrowded if not monitored properly. Overall kids had lots of fun.
Great place for a party. Clip n climb was perfect for 8-year-olds. Food was very good quality and the staff could not have been nicer. Climbing area was very cold though and the CD player in the party room was too quiet.
Brilliant I would recommend this place for anyone with kids and adults alike I know I enjoyed it.
What you see in all the videos posted on this page, isn't what you get.
The setup here is a lot smaller with less activities.
Booking online is a bit of a nightmare, ended up going to book slots in person. Face to face helpful and friendly.
Nice and clean venue
The Extreme park overcrowded and not much fun when the kids have to be in the queue in 1h time-not as good as The barking one!
Deffo not worth the money here
If you kids like trampolining go to Barking one as trampoline area too small. Can't see me going back. For under 7s might work
I visited the spa yesterday and although the relaxation room was very nice and had plenty of beds, I was not impressed by the actual spa as has so few amenities. I won't be going again; back to Bethnal green for me as it's so much better with lots of different experience rooms. Not worth £26 each.
I arrived here with my school
My teacher went to the counter and the lady at the counter went on the phone as he was being served and waited for 10mins and this is bad management the meals and drinks is a ripoff and the lady did not call my friends number which was 17 and was checking receipt. I then told her that the proof was on the receipt when she had my friends meal in her hand and that was poor service. People was breaking rules in the better extreme and the staff could not be bothered to warn the people about that. I was a awere of the rules and someone could've been hurt
I will not recommend this place to anyone
Small venue nothing like any of the other trampoline parks Ive been to and the Barking branch is way better and triple the size. Didn't like the fact u have to queue and wait 10 mins to jump on the tiny trampolines. Will not be returning
I have no other word for this place than SHIT!!!!!
It's freezing and I mean cold!!!!! We couldn't wait to leave to feel some sort of heat, the staff have no acknowledgement of the children at all, there are three stages to the place on which I would of thought a member of each would have been stationed but no they all were huddled at one end dancing and joking around with each other.
The music was so loud u couldn't hear each other talking and I'm a big music fan but capital extra isn't really the station to be blaring out in a children's play area!!!!.......moral of this review is if you fancy freezing your arse off and wasting ur money this is the place for you.
Disappointed as my 3yo couldn't jump whereas she has done at their barking site. Also the trampolining section is waaaay too small. The one in barking is much bigger. No complaints about staff though all were polite.
We came here as a group with 9 children 3-11 years. Phoned ahead to check our 3 yo could go in with an adult and was told yes. Arrived to be greeted with an abrupt 'how old is she?' then told she can't go in extreme park. Complained to manager on duty & asked for a refund to be told that they don't do refunds. Then showed him the website where it also states 'Under 5's must be accompanied by a paying adult' to be told its wrong and that it was unsafe for her to be in the park. It took him over an hour to deal with our complaint to eventually receive a full refund. Another of our children was on the trampoline section and asked staff member if he could get a drink to be told no and if he did he would have to cue again for the 10mins. One of the staff members was also overheard by one of our party members talking about our complaint complaining about us and how we were incorrect and it's stupid!! The park is a lot smaller than barking and very disorganised. I know there's teething problems but staff need to be trained in simple customer service and customer complaints.
We won't be returning here.
Too small ... Bigger trampoline space at home!!! Not what is advertised on website. Can only go on trampolines for 5 minutes at a time & then have to queue again or go on something else. �
The website claims 'free parking'. My car got a ticket. I've tried to contact them but nobody has got back to me.
The staff members we great and very polite given the number of complaints they must receive.
Pictures on the website are very misleading as the area is very small. There is a fun house which is ok but with the mix of little kids and big kids it gets very packed.
There are only 15/16 trampolines which are the small square size and you can only spend 10 mins at a time on them.
The ninja run looks good but currently it's for age 13+ until next Thursday (3rd Nov) when I've been told it will drop to 8+. Again you have to queue to get on it and then again to start the actual activity.
There is a clip and climb session which you have to pay extra for.
Given there is nothing else like this in Waltham Forest, very disappointed but the size and actual faculties in the trampoline park.
I will be going to Barking or one of the other bigger trampoline parks so the whole family can enjoy it.
People should be warned and their website needs to be clearer about ages!!! Also staff!!! We booked and got turned away with under 5'd when their website is vague and the same wording as Barking who take under 5's.
We didn't even get a refund.
I think Barkings much better anyway! They make it look so big and fun in the pics but it's a tiny excuse for an extreme park.
Will not be returning either. Barkings so much better.
Other than the guys at the door who are cool, I also dealt with some obnoxious management!
My boyfriend booked this for me as a Christmas present. We had booked to go today but their website says they are closed?! We've tried phoning but the numbers are incorrect for the Walthamstow branch and the Barking branch. When we managed to get a number, we didn't get through to a real person, and after staying on hold for ten minutes we finally gave up! Emails get directed to the wrong branch - a different branch email address appears every time you click on the link on their website. We will be requesting a full refund. Really poorly managed. What a shame.
Don't bother coming.... turned up for our 4.0 clock session and am all ready outside ready to go home. Pics they use for advertising are from a different centre this is more like a soft play area for 5 yr olds yet saying that even the soft play area stinks of piss and being as they have only been open since the beginning of the month I find this totally unacceptable. When asked to see manager got told they are too busy to deal with me and they don't do refunds.
Went there for a birthday party the staff were lovely and went out of their way to accommodate us. I will be attending again very soon.
Totally the best thing for my brothers. They loved it � So many things available, they especially loved the climbing wall. Would recommend to all���
Took my 4 year old nephew here for a day out and he absolutely loved it! The tots trampolining was great and the staff were all really helpful and friendly! Would definitely recommend this to anyone with kids over the summer holiday! ���
The gym is at its best. Ammienties from the sauna to gym room to childrens area r up to the time. Very clean and has good staff. Its impressive and in my local area. The ambiance welcomes motivation.
The baby soft play is amazing.Many activities my son 16m was so happy
Such a memorable experience.
Kids loved it!
Were exhausted after an hour - Slushes and smoothies cooled them right down though.
Sounds like a great place! Can't wait to go! Should be good!
One of the best places. Nice people and a great enviroment.
Nice place to sped 90
Min with kids! Although I definitely prefer Romford one as many more options for kids age 5! But we like this one too as it's only 5 min drive from home��could be a little warmer inside cos it's freezing when u enter this jumping trampoline!
More extreme than training a rumba of rattlesnakes to play fetch! I'd recommend to all my friends wanting an extremely extreme experience.
It's was alright, staff were enthusiastic and I'd probably recommend to friends.. if I had any.
It was great! I had a chill ass time, the trampolines are exactly as pictured. 5*****
I took my family to better extreme for a day out and everyone absolutely loved it! The tots trampolining was great and the staff were all really helpful and friendly. Highly recommended!
Great experience, friends kids can't wait to go again. Climbing and bouncing in one centre - perfect!
Fantastic place for days out and birthday parties went on 8th January 2016 and it was marvellous �
Booked this for three children, aged 15,11 and 6 years and husband, aged 37 years, they had the best time ever, definitely going again and I might join in next time, but I did enjoy the quite from them all as they were totally knackered lol, thanks guys
Amazing facilities... we only visited the extreme thing, I'm not sure I'd pay to take part again myself... the ninja run was hard but I've done it now. The kids definitely want to return though so money well spent!
They could do with more than a few more lockers outside the extreme waiting area.
Went yesterday with my 8 yr old son & his friend...they had a fantastic time & want to go again. It is ALOT smaller than advertised & trampoline area very small. It is ok as it is local but I have been to Barking before which is alot bigger. It done the job yesterday as needed to break up the holidays!
Took the kids, they had a great time. Was good, something different so close to home.
The experience here was very good,the kids enjoyed themselves so much(including us three adults)we jumped about so hard. We loved it BUT the only downfall was I ordered tickets but was charged twice as the system was messing about....still haven't received the money back yet....
The children loved it so will definitely go back but I won't pay for myself as after experiencing the ninja run which is a lot harder then it looks there was nothing left for me to do. I went on trampolines with daughter but they are a lot smaller then the barking trampoline park so play is limited. The size is overall a lot smaller but I think price reflects this. Definitely worth a go tho and we will go back. Staff were very friendly.
My Children liked the ninja run & soft play area better & felt that the trampoline area was very small & can get overcrowded if not monitored properly. Overall kids had lots of fun.
Great place for a party. Clip n climb was perfect for 8-year-olds. Food was very good quality and the staff could not have been nicer. Climbing area was very cold though and the CD player in the party room was too quiet.
Brilliant I would recommend this place for anyone with kids and adults alike I know I enjoyed it.
What you see in all the videos posted on this page, isn't what you get.
The setup here is a lot smaller with less activities.
Booking online is a bit of a nightmare, ended up going to book slots in person. Face to face helpful and friendly.
Nice and clean venue
The Extreme park overcrowded and not much fun when the kids have to be in the queue in 1h time-not as good as The barking one!
Deffo not worth the money here
If you kids like trampolining go to Barking one as trampoline area too small. Can't see me going back. For under 7s might work
I visited the spa yesterday and although the relaxation room was very nice and had plenty of beds, I was not impressed by the actual spa as has so few amenities. I won't be going again; back to Bethnal green for me as it's so much better with lots of different experience rooms. Not worth £26 each.
I arrived here with my school
My teacher went to the counter and the lady at the counter went on the phone as he was being served and waited for 10mins and this is bad management the meals and drinks is a ripoff and the lady did not call my friends number which was 17 and was checking receipt. I then told her that the proof was on the receipt when she had my friends meal in her hand and that was poor service. People was breaking rules in the better extreme and the staff could not be bothered to warn the people about that. I was a awere of the rules and someone could've been hurt
I will not recommend this place to anyone
Small venue nothing like any of the other trampoline parks Ive been to and the Barking branch is way better and triple the size. Didn't like the fact u have to queue and wait 10 mins to jump on the tiny trampolines. Will not be returning
I have no other word for this place than SHIT!!!!!
It's freezing and I mean cold!!!!! We couldn't wait to leave to feel some sort of heat, the staff have no acknowledgement of the children at all, there are three stages to the place on which I would of thought a member of each would have been stationed but no they all were huddled at one end dancing and joking around with each other.
The music was so loud u couldn't hear each other talking and I'm a big music fan but capital extra isn't really the station to be blaring out in a children's play area!!!!.......moral of this review is if you fancy freezing your arse off and wasting ur money this is the place for you.
Disappointed as my 3yo couldn't jump whereas she has done at their barking site. Also the trampolining section is waaaay too small. The one in barking is much bigger. No complaints about staff though all were polite.
We came here as a group with 9 children 3-11 years. Phoned ahead to check our 3 yo could go in with an adult and was told yes. Arrived to be greeted with an abrupt 'how old is she?' then told she can't go in extreme park. Complained to manager on duty & asked for a refund to be told that they don't do refunds. Then showed him the website where it also states 'Under 5's must be accompanied by a paying adult' to be told its wrong and that it was unsafe for her to be in the park. It took him over an hour to deal with our complaint to eventually receive a full refund. Another of our children was on the trampoline section and asked staff member if he could get a drink to be told no and if he did he would have to cue again for the 10mins. One of the staff members was also overheard by one of our party members talking about our complaint complaining about us and how we were incorrect and it's stupid!! The park is a lot smaller than barking and very disorganised. I know there's teething problems but staff need to be trained in simple customer service and customer complaints.
We won't be returning here.
Too small ... Bigger trampoline space at home!!! Not what is advertised on website. Can only go on trampolines for 5 minutes at a time & then have to queue again or go on something else. �
The website claims 'free parking'. My car got a ticket. I've tried to contact them but nobody has got back to me.
The staff members we great and very polite given the number of complaints they must receive.
Pictures on the website are very misleading as the area is very small. There is a fun house which is ok but with the mix of little kids and big kids it gets very packed.
There are only 15/16 trampolines which are the small square size and you can only spend 10 mins at a time on them.
The ninja run looks good but currently it's for age 13+ until next Thursday (3rd Nov) when I've been told it will drop to 8+. Again you have to queue to get on it and then again to start the actual activity.
There is a clip and climb session which you have to pay extra for.
Given there is nothing else like this in Waltham Forest, very disappointed but the size and actual faculties in the trampoline park.
I will be going to Barking or one of the other bigger trampoline parks so the whole family can enjoy it.
People should be warned and their website needs to be clearer about ages!!! Also staff!!! We booked and got turned away with under 5'd when their website is vague and the same wording as Barking who take under 5's.
We didn't even get a refund.
I think Barkings much better anyway! They make it look so big and fun in the pics but it's a tiny excuse for an extreme park.
Will not be returning either. Barkings so much better.
Other than the guys at the door who are cool, I also dealt with some obnoxious management!
My boyfriend booked this for me as a Christmas present. We had booked to go today but their website says they are closed?! We've tried phoning but the numbers are incorrect for the Walthamstow branch and the Barking branch. When we managed to get a number, we didn't get through to a real person, and after staying on hold for ten minutes we finally gave up! Emails get directed to the wrong branch - a different branch email address appears every time you click on the link on their website. We will be requesting a full refund. Really poorly managed. What a shame.
Don't bother coming.... turned up for our 4.0 clock session and am all ready outside ready to go home. Pics they use for advertising are from a different centre this is more like a soft play area for 5 yr olds yet saying that even the soft play area stinks of piss and being as they have only been open since the beginning of the month I find this totally unacceptable. When asked to see manager got told they are too busy to deal with me and they don't do refunds.
Went there for a birthday party the staff were lovely and went out of their way to accommodate us. I will be attending again very soon.
Totally the best thing for my brothers. They loved it � So many things available, they especially loved the climbing wall. Would recommend to all���
Took my 4 year old nephew here for a day out and he absolutely loved it! The tots trampolining was great and the staff were all really helpful and friendly! Would definitely recommend this to anyone with kids over the summer holiday! ���
The gym is at its best. Ammienties from the sauna to gym room to childrens area r up to the time. Very clean and has good staff. Its impressive and in my local area. The ambiance welcomes motivation.
The baby soft play is amazing.Many activities my son 16m was so happy
Such a memorable experience.
Kids loved it!
Were exhausted after an hour - Slushes and smoothies cooled them right down though.
Sounds like a great place! Can't wait to go! Should be good!
One of the best places. Nice people and a great enviroment.
Nice place to sped 90
Min with kids! Although I definitely prefer Romford one as many more options for kids age 5! But we like this one too as it's only 5 min drive from home��could be a little warmer inside cos it's freezing when u enter this jumping trampoline!
More extreme than training a rumba of rattlesnakes to play fetch! I'd recommend to all my friends wanting an extremely extreme experience.
It's was alright, staff were enthusiastic and I'd probably recommend to friends.. if I had any.
It was great! I had a chill ass time, the trampolines are exactly as pictured. 5*****
I took my family to better extreme for a day out and everyone absolutely loved it! The tots trampolining was great and the staff were all really helpful and friendly. Highly recommended!
Great experience, friends kids can't wait to go again. Climbing and bouncing in one centre - perfect!
Fantastic place for days out and birthday parties went on 8th January 2016 and it was marvellous �
Booked this for three children, aged 15,11 and 6 years and husband, aged 37 years, they had the best time ever, definitely going again and I might join in next time, but I did enjoy the quite from them all as they were totally knackered lol, thanks guys
Amazing facilities... we only visited the extreme thing, I'm not sure I'd pay to take part again myself... the ninja run was hard but I've done it now. The kids definitely want to return though so money well spent!
They could do with more than a few more lockers outside the extreme waiting area.
Went yesterday with my 8 yr old son & his friend...they had a fantastic time & want to go again. It is ALOT smaller than advertised & trampoline area very small. It is ok as it is local but I have been to Barking before which is alot bigger. It done the job yesterday as needed to break up the holidays!
Took the kids, they had a great time. Was good, something different so close to home.
The experience here was very good,the kids enjoyed themselves so much(including us three adults)we jumped about so hard. We loved it BUT the only downfall was I ordered tickets but was charged twice as the system was messing about....still haven't received the money back yet....
The children loved it so will definitely go back but I won't pay for myself as after experiencing the ninja run which is a lot harder then it looks there was nothing left for me to do. I went on trampolines with daughter but they are a lot smaller then the barking trampoline park so play is limited. The size is overall a lot smaller but I think price reflects this. Definitely worth a go tho and we will go back. Staff were very friendly.
My Children liked the ninja run & soft play area better & felt that the trampoline area was very small & can get overcrowded if not monitored properly. Overall kids had lots of fun.
Great place for a party. Clip n climb was perfect for 8-year-olds. Food was very good quality and the staff could not have been nicer. Climbing area was very cold though and the CD player in the party room was too quiet.
Brilliant I would recommend this place for anyone with kids and adults alike I know I enjoyed it.
What you see in all the videos posted on this page, isn't what you get.
The setup here is a lot smaller with less activities.
Booking online is a bit of a nightmare, ended up going to book slots in person. Face to face helpful and friendly.
Nice and clean venue
The Extreme park overcrowded and not much fun when the kids have to be in the queue in 1h time-not as good as The barking one!
Deffo not worth the money here
If you kids like trampolining go to Barking one as trampoline area too small. Can't see me going back. For under 7s might work
I visited the spa yesterday and although the relaxation room was very nice and had plenty of beds, I was not impressed by the actual spa as has so few amenities. I won't be going again; back to Bethnal green for me as it's so much better with lots of different experience rooms. Not worth £26 each.
I arrived here with my school
My teacher went to the counter and the lady at the counter went on the phone as he was being served and waited for 10mins and this is bad management the meals and drinks is a ripoff and the lady did not call my friends number which was 17 and was checking receipt. I then told her that the proof was on the receipt when she had my friends meal in her hand and that was poor service. People was breaking rules in the better extreme and the staff could not be bothered to warn the people about that. I was a awere of the rules and someone could've been hurt
I will not recommend this place to anyone
Small venue nothing like any of the other trampoline parks Ive been to and the Barking branch is way better and triple the size. Didn't like the fact u have to queue and wait 10 mins to jump on the tiny trampolines. Will not be returning
I have no other word for this place than SHIT!!!!!
It's freezing and I mean cold!!!!! We couldn't wait to leave to feel some sort of heat, the staff have no acknowledgement of the children at all, there are three stages to the place on which I would of thought a member of each would have been stationed but no they all were huddled at one end dancing and joking around with each other.
The music was so loud u couldn't hear each other talking and I'm a big music fan but capital extra isn't really the station to be blaring out in a children's play area!!!!.......moral of this review is if you fancy freezing your arse off and wasting ur money this is the place for you.
Disappointed as my 3yo couldn't jump whereas she has done at their barking site. Also the trampolining section is waaaay too small. The one in barking is much bigger. No complaints about staff though all were polite.
We came here as a group with 9 children 3-11 years. Phoned ahead to check our 3 yo could go in with an adult and was told yes. Arrived to be greeted with an abrupt 'how old is she?' then told she can't go in extreme park. Complained to manager on duty & asked for a refund to be told that they don't do refunds. Then showed him the website where it also states 'Under 5's must be accompanied by a paying adult' to be told its wrong and that it was unsafe for her to be in the park. It took him over an hour to deal with our complaint to eventually receive a full refund. Another of our children was on the trampoline section and asked staff member if he could get a drink to be told no and if he did he would have to cue again for the 10mins. One of the staff members was also overheard by one of our party members talking about our complaint complaining about us and how we were incorrect and it's stupid!! The park is a lot smaller than barking and very disorganised. I know there's teething problems but staff need to be trained in simple customer service and customer complaints.
We won't be returning here.
Too small ... Bigger trampoline space at home!!! Not what is advertised on website. Can only go on trampolines for 5 minutes at a time & then have to queue again or go on something else. �
The website claims 'free parking'. My car got a ticket. I've tried to contact them but nobody has got back to me.
The staff members we great and very polite given the number of complaints they must receive.
Pictures on the website are very misleading as the area is very small. There is a fun house which is ok but with the mix of little kids and big kids it gets very packed.
There are only 15/16 trampolines which are the small square size and you can only spend 10 mins at a time on them.
The ninja run looks good but currently it's for age 13+ until next Thursday (3rd Nov) when I've been told it will drop to 8+. Again you have to queue to get on it and then again to start the actual activity.
There is a clip and climb session which you have to pay extra for.
Given there is nothing else like this in Waltham Forest, very disappointed but the size and actual faculties in the trampoline park.
I will be going to Barking or one of the other bigger trampoline parks so the whole family can enjoy it.
People should be warned and their website needs to be clearer about ages!!! Also staff!!! We booked and got turned away with under 5'd when their website is vague and the same wording as Barking who take under 5's.
We didn't even get a refund.
I think Barkings much better anyway! They make it look so big and fun in the pics but it's a tiny excuse for an extreme park.
Will not be returning either. Barkings so much better.
Other than the guys at the door who are cool, I also dealt with some obnoxious management!
My boyfriend booked this for me as a Christmas present. We had booked to go today but their website says they are closed?! We've tried phoning but the numbers are incorrect for the Walthamstow branch and the Barking branch. When we managed to get a number, we didn't get through to a real person, and after staying on hold for ten minutes we finally gave up! Emails get directed to the wrong branch - a different branch email address appears every time you click on the link on their website. We will be requesting a full refund. Really poorly managed. What a shame.
Don't bother coming.... turned up for our 4.0 clock session and am all ready outside ready to go home. Pics they use for advertising are from a different centre this is more like a soft play area for 5 yr olds yet saying that even the soft play area stinks of piss and being as they have only been open since the beginning of the month I find this totally unacceptable. When asked to see manager got told they are too busy to deal with me and they don't do refunds.