Wandsworth County Court

I've heard it's gonna be renovated or rebuilt

This place should be awarded a certificate for employing Britain's most rude and unhelpful staff in the country. Extremely Poor service :-(

Trying to contact the court by phone all morning and part of the afternoon due to an urgent matter,nobody answers the phone that rings endlessly when someone finally answers they just put off the phone without replying.

The lady I spoke to today on the phone was rude, impatient, did not want to listen and abrupt. The staff there need telephone skills. Don't take your frustration out on us it's not our fault you're having a bad morning/day. Secondly you should have been trained to look after irate people. Not that I was, but in general I'm sure they've come across annoyed people who constantly get different responses to the same question. I'm just saying.

IMPOSSIBLE TO GET ANY ANSWER ON THE PHONE!!!!!

Despite the answerphone, work does not get done quickly. It's England 2017, but fear not, it sure will all get better with Brexit we have been told.

P.S.U PERSONAL SUPPORT UNIT had actually provided my partner and I with the incorrect form which caused us to take even longer to get into court, in order to have the amount of arrears reduced. Three times, 1st time was wrong form, 2nd time they filled out the National Insurance number incorrect, 3rd time...forms lost in the post box. The last P.S.U person was very supportive but the 2nd man and woman, made you feel funny for asking for the staple gun! The court is old but functions well enough. Security are o.k, depending on who's on the receptionist desk. I've not been in the courts to rate them so

This is a small local county court and a someone who has regular contact with courts I must say this one is not so bad. Having contacted this court several times over the past several weeks my primary complaint is the often very long waiting times when calling. With regard to the other comments on here about the obnoxious, abrupt and unprofessional nature of the call handlers I cannot agree. The call handlers have conducted themselves in a polite and respectful manner at all times. Unfortunately, in court there is often a misunderstanding of what call handlers do. This leads to hostility on the side of those commenting. A call handler cannot answer your legal questions or comment on your case. For this you must call a solicitor\barrister. Overall not a bad court could do with modernisation. I would usually only leave 4 stars but feel 5 should be awarded to balance the foolish and harsh ratings provided by disgruntled individuals about the call handling staff.

Phoned the court today and had the displeasure of speaking to a rude, abrupt, obnoxious, unhelpful, semi-literate woman who clearly had no idea how to talk to people and how to conduct herself professionally. The people managing this court need to take a good hard look at the people they employ.

The appointment line is manned by one of the most rude, obnoxious and downright awful men I have ever had the displeasure of a fleeting conversation with. Customer service at its absolute worst.