Westminster Magistrates’ Court

It would be nice if the phone could be answered in less than 1hour and 20 minutes next time i call

Unfortunately, no one ever answers the calls, I have been on hold for over an hour. I keep being placed from 1st on the list to third and then the call goes through but no one wants to answer.

As I am writing this, some answered the called and hung up on me as well!!! (TWICE)

I would ask the HM Court systems to invest in your customer service instead of flash equipment in the courts' that are never actually used.

terrible service i was on the call waiting list for 30 min and then transferred to the automated voice mail. What use is the telephone number if you cant be bothered to answer your calls

Absolutely appalling! They refuse to answer the phone. This is OUR justice system, but the staff treat us as badly as the judges/magistrates inside the building WE pay for. Time for elected judges, and getting rid of all the 'employees' that do not understand the English language!

"No one answering the phone, how I can sort out my queries?!"

they don't answer the phone no point in having a number!

I attended the clerk service and was incorrectly advised by an aggressive black woman. When I later called, I was left on hold for 6 minutes and the receptionist had no clue what services were provided by the court. The staff are appalling.

Would give 0 stars if i could. No one is answering the phone calls. How on earth am I supposed to sort my queries ? Absolutely disappointed!

Terrible. Just Terrible. Would have given 0 stars if i could. Why ask people to make all enquiries via telephone but have no one answering phone calls?

No one answering the phone, how I can sort out my queries?!

I have been trying to make an appointment for statuary declaration by phone, no one answered my call, went to the court and was given the same number which I already had to call and make my appointment .
Absolutely rubbish service.

They never answer the phone so tell me how on earth can sort anything out if you can't speak to someone!!!!!!!!!!!!!!!!

this court sucks, they charged me with a crime