Wickes

Tried to call a number of times but no one ever answers. Searched for goods on the Wickes web site and Macclesfield didn't even come up!

Overpriced and don't carry a lot of stock.

I have now been a few times and I always only find 2/3 of the items I need.


I would only go here if I absolutely have no alternative.

Bought a kitchen and had it delivered to a property in am currently renovating. To be fair it was delivered on the day they said. When I got the text from them saying it had been delivered I called my joiner who was there to accept delivery and fit the kitchen who advised me of the 13 items ordered only 8 were delivered. The driver nor the company called to advise that our order was part complete so I spent over 3 hours on the phone to the main customer services and the branch itself to sort it out. I spoke to the store deputy manager Chris a couple of times to resolve this who to be fair had the attitude that I was annoying him by calling to sort this and question where my kitchen was. Not once did I get an apology about the incomplete order and in the end I had to go personally to collect the missing items. I ordered a kitchen but when 40% of what you ordered is missing a sorry or someone who actually communicates this with you would be appreciated. The store manager apparently on the days I called was in meetings all day so not available so hopefully they were discussing how bad their delivery service is!!???

Delivery service is the worst ive ever experienced. Ordered 2 weeks in advance and a day before delivery i was told the items were too big to be delivered on this day as they had other orders to deliver. Arranged alternative day and i was promised someone would call with a delivery time which never happened. Trying to get through to the store is also very difficult and just not worth the aggravation. Stay clear!!!!

if you order something online from these guys or want something delivered from the store theres almost always going to be a problem.

Tried to order a kitchen but received a poor service. Not the kind of staff who wanted to say yes. We've just left and it wasn't even half four. There wasn't a single customer in the shop and there were three staff who looked to be doing nothing. After we asked to order our kitchen, despite arriving with a list of units and measurements with product codes to make the whole process quick and easy, we had to book an appointment for the next day. We don't exactly live round the corner but that seemingly meant nothing. We also enquired as to how long the wait for delivery was and were told 4 weeks which seems ridiculous. This was my first time trying to order a kitchen. I hope Wickes competitors perform better than this.

Assholes I ordered on online . I received the delivery after three weeks . One of the item was damaged . That was too big to return to the store . I called customer service one of the Stupid European adviser put me on hold then said Macclesfield brance will contact me. End up its been more then four weeks. I emailed as well. No reply nothing . Fukin hell how the hell run this big company?
Whoever reading this don't get stuff from wicks no more . Just use b and m better

Good store, doesn't stick everything like the bigger stores might. However isn't too overpriced.

Overpriced and don't carry a lot of stock.

I have now been a few times and I always only find 2/3 of the items I need.


I would only go here if I absolutely have no alternative.

Overpriced and don't carry a lot of stock.

I have now been a few times and I always only find 2/3 of the items I need.


I would only go here if I absolutely have no alternative.