Wortax

Booked over the website, well the leaSt I though I did.Two teenage girls had to walk and ask for taxi because the taxi wasn't there.It wasn't even on the system according to them.

No better than arrow taxis. Wish I had Uber.

Contacted 3 days ago early evening and advised to call back during the day when some one would be around to give me a quote. Instead I used their email option and having heard nothing, I called this morning and spoke to a man who asked me to call back during the week as he was too busy with taxi bookings or to email them to which I replied that I had 3 days ago and still awaited their response. He became quite grumpy and couldn't help so I advised I would try another firm and before I could say goodbye, he hung up! I decided that the company should receive some feedback so called the number on their website which purportedly was for the Directors and the Company Secretary, and guess what, it was the same old grumpy man and when I asked to speak to someone to provide feedback, he became quite defensive and aggressive, especially when I asked him why he hung up on me to which his answer was I thought you had finished the conversation. He even called me rude! Interesting to see there are other reviews about a grumpy old man on the phones who hangs up, so who's the rude one! Appalling customer experience, as a matter of principle, I will never use them again.
UPDATE - after posting my review, I received a very swift response from Andy at Wortax who was sorry for the poor service I had received and wanted to put it right which he did. Thank you Andy for listening to your customer's feedback and turning what was a negative experience into a positive one.

Great service friendly drivers always on time and reasonably priced. Clean well maintained cars.

Absolute rip off!! £33 fare from Offington to Worthing with 4 pick ups couldn't believe it. So rude.

Really helped me and a friend after we were stranded due to Southern Rail train strikes, got the best deal and were ready for us when we arrived, both operator and driver were pleasant and talkative. Would recommend and use again for long distances.