Financial Ombudsman Service

In today’s blog post about apprenticeships with the Financial Ombudsman Service, Becca talks about her journey to becoming an apprentice and the support she's had from her team.
Read her full story on our website: http://www.TheOmbs.uk/Psri50yguoe #NAW2020 #LookBeyond #apprenticeships

Thinking about an apprenticeship in 2020? Adnaan is an apprentice business support administrator and has written a blog about why an apprenticeship with the Financial Ombudsman Service was the right choice for him.
Find out more about Adnaan’s story, and about joining us as an apprentice, on our website: http://www.TheOmbs.uk/lIHj50yehPQ
#NAW2020 #LookBeyond #apprenticeships

Time to Talk Day encourages everyone to be more open about mental health – to talk, to listen, to change lives. We want our people to feel that they can open up if they need to – and find answers or support by connecting with others.
To read more about the ways we support our people and others in their wellbeing, take a look on our website: http://www.TheOmbs.uk/vlOq50yc7AI #diversity #inclusion #wellbeing #TimetoTalk

Thinking about an apprenticeship in 2020? Daniel works with our digital engagement team and talks about how his apprenticeship has been an opportunity to turn his interests and hobbies into a career in digital communication.
Find out more about Daniel's story, and about joining us an apprentice, on our website: http://www.TheOmbs.uk/q8fa50yeggQ #NAW2020 #LookBeyond #apprenticeships #apprentice

"I can be myself here." Today we've published our third annual diversity and inclusion report. It's a celebration of our achievements over the past year in diversity, inclusion and wellbeing. You can read the full report on our website: http://www.TheOmbs.uk/D3wx50yc6KG
#diversity #inclusion #wellbeing

We’re really pleased to be named one of the most inclusive employers in Britain by lesbian, gay, bi and trans equality charity Stonewall, in its Top 100 Employers list for 2020. This is a fantastic achievement. Our CEO, Caroline Wayman, said: "To be placed 35th out of over 500 employers is a testament to the enthusiasm of our people, our firm commitment to diversity and inclusion and the excellent work of our employee network, OutRight, which I’m very proud to note has been recognised as “highly commended” in the 2020 Index."
Find out more about what it's like to work for us on our website: http://www.TheOmbs.uk/o7za50y87ZH and see the full index on Stonewall's website: http://www.TheOmbs.uk/KBQD50y881I #StonewallTop100

Our phone lines are open from 8am today, with our office hours returning to normal. We’ll also be answering messages from our social media inboxes if you need to get in touch with us.

Our phone lines are open if you need to contact us, and we are also answering queries on all our social media channels until 5 pm today and tomorrow. See our website for full details of our opening hours over the festive period: https://www.financial-ombudsman.org.uk/co ntact-us

Merry Christmas from all of us at the Financial Ombudsman Service!

Over the Christmas period, our opening hours will be changing. Our phone lines will be closed at 5pm on Christmas Eve and open again at 8am on Monday 30 December. We’ll also respond to any messages you send online from Monday 30 December.

We think it's really important to support our colleagues as and when they need it, whether it's about something that seems big or small. There's a range of ways we do this, including mental health first aiders, one-to-one drop sessions and our quiet rooms. These quiet rooms can be used by anyone who needs them, even if it's just to take five minutes for some peace and quiet.
Our Mental Wellbeing network also offer a range of options to support the wellbeing of our people, wh...ich they can tap into at any time.
Find out more about what it's like to work for us: http://www.TheOmbs.uk/wv2i50x3KT0
#stressawareness #NationalStressAwarenessDay
See more

Our employee networks have been celebrating #BlackHistoryMonth with a series of events throughout October including panel discussions, coaching sessions and interviews with external guest speakers. Thanks to everyone who’s helped to organise the events, shared their knowledge and experience, and taken part. Our Embrace network has also recently been nominated as “outstanding diversity network” at this year’s inclusive company awards for their work to help the organisation celebrate diversity and inclusion of the BAME community. Good luck and fingers crossed for a win next month.
Find out more about our current vacancies and what it’s like to work for us > http://www.TheOmbs.uk/cDuh50wYmVT

We appeared on BBC One’s Rip Off Britain this morning to talk about dormant accounts. We helped explain what dormant accounts are and how we can help if you’re not happy with your bank or building society’s response to a complaint you’ve made. Find out more about who we are and how we help with financial services complaints: https://www.financial-ombudsman.org.uk/