Glasgow Private Hire

Glasgow Private Hire

Glasgow Private Hire relocated to its custom built premises 10 year ago
where it has expanded over the years investing in new tecnology
to provide our customers and drivers with the best service and safety
available.

Our Base at Edinburgh Road Comprises of a state of the art Admin and Call centre running the fully computerised accounts and dispatch system which includes GPS tracking on all our vehicles allowing us to locate the nearest car for the pick up minimising waiting time for both customer and driver. Having an available fleet of over 600 cars customers should never have long to wait on their car. Also running from the base we have a workshop set out for Maintaining our company vehicles and our technicians are also at hand for any radio dispatch problems drivers may encounter. Our Admin Staff are fully equiped to supply account facilities for all business customers.
24 hr Fully Computerised Booking and Dispatch System
Prompt Reliable Service
No Boundary Charge
Distance No Object
Call Back Facility Available On Request
6 Seaters available on Request
Advance Bookings Taken

In the office : IVR (Interactive Voice Response)

IVR (or IVOR, as we like to call him) is a fast, simple to use, and hugely effective automatic call-taking system which allows customers to make ASAP bookings from their regular pick-up location in as little as a second!

IVR can dramatically increase your call-taking capability, and reduces the burden on telephonists by preventing them from being tied up with standard bookings. Of course this frees up telephonists to deal with customer enquiries, or more complex bookings.