The Official London Eye

Monday: 11:00 - 18:00
Tuesday: 11:00 - 18:00
Wednesday: 11:00 - 18:00
Thursday: 11:00 - 18:00
Friday: 11:00 - 18:00
Saturday: 10:00 - 20:30
Sunday: 10:00 - 20:30

About The Official London Eye

The lastminute.com London Eye - Like for news and sharing amazing views (hey, look, it rhymes! )
For customer service questions, head to our website (link below)

Reviews

User

Tonight the London Eye is even prouder to be shining red in celebration of #SpecialOlympics50! Be sure to enjoy the lights as we honour Special Olympics athletes everywhere. More info: http://bit.ly/2Iu121E.

User

Make the most of this heatwave and see London from a whole new perspective with our London Eye River Cruise with live host! http://ow.ly/a4Mv30kPkxy

User

There's no doubt that London has some of the best landmarks around. Be prepared for anything with our top sightseeing tips! http://ow.ly/3qIT30kPlR9

User

Looking for an experience with a twist? Make the most of this heatwave with our newly launched Beefeater Gin and Schweppes Experience! http://ow.ly/cs3430kPjeU

User

Who saw the breathtaking RAF 100 flypast yesterday? Comment below with your photos from the London Eye! šŸ›©ļø

User

We will be FULL of colour tonight to celebrate this year's Pride in London! Show your support by hitting the love button! šŸŒˆ

User

Our wonderful NHS turns 70 today! To celebrate, we're turning blue this evening to show our support and thanks to the extraordinary staff who care for us daily. Hit šŸ’™ to show your support!

User

Discover London's most beautiful parks with our ultimate guide. Here's 23 spaces that you've just got to visit... http://ow.ly/IPhD30kL5XQ

User

Food, drink, culture and spectacular views. What could be better on a Summer's day? Visit us on Southbank for the ultimate day out. šŸ“ø: @StreetArtPhotographer

User

Ready to take your day to new heights? Try our new Premium Merlin Annual Pass for the ultimate experience. http://ow.ly/B2rl30kGysQ

User

Strike a pose on top of London's skyline and join us for the ultimate yoga or barre class! http://ow.ly/Ah0g30kw9Vp

User

We love seeing London from from your perspective! Here's some of our favourite photos of the week.
šŸ“ø: @djluke9, @maxresnikoff, @lion_rock_wanderer, @bestfel.

User

What better way to celebrate Summer Solstice than from within London's spectacular skyline? Take a look at what we got up to 135m in the air yesterday morning!

User

Did you know that one of our capsules was named the Coronation Capsule? This was to mark the sixtieth anniversary of the coronation of Queen Elizabeth II. http://ow.ly/iP7130kBdnx

User

What better way to celebrate Summer Solstice than 135 metres above London? This morning's sunrise was certainly one to remember! šŸŒ…

User

Spending 30 minutes of quality time with your Dad whilst looking over London? Perfection. Happy Father's Day!

User

We've partnered up with Beefeater Gin London and Schweppes to give you the ultimate Gin Experience. The perfect treat for gin lovers everywhere. http://ow.ly/cwnV30ktzKp

User

Please join us observing a minuteā€™s silence at 12pm today in remembrance of those who lost their lives and for those who were affected by Grenfell Tower fire one year ago today. #GreenforGrenfell

User

We're shining green at 00:54am as a mark of respect to the memory of those lost and affected by the Grenfell Tower tragedy.

User

Looking to celebrate Father's Day in style? We've teamed up with Beefeater Gin London and Schweppes to give you and your Dad the ultimate G&T experience, 135 metres in the air! Book now: http://ow.ly/Fjhb30krq10

User

Wonderful views of London. My 5 year old absolutely loved it, and especially enjoyed taking lots of photographs.

User

We just loved the London Eye, it was a beautiful day & we could see for miles, the view was fabulous!!!

User

Was good but needs commentary about where you look for the best ie House of Commons is over there ļæ½ would have made it a 10 then

User

London is one of my favourite cities. 2,000 years and still going strong!

User

I loved it when my baby Katy-Louise Clarke-Bezzina took me there. If you know her, let her know I still have her Heart. ļæ½ļæ½ļæ½ļæ½ļæ½ #itwasnotADream @MarkResourceU

User

Good view, but be ready to wait in long q's .

User

Brilliant very helpful getting my daughter on in her disabled pushchair the staff was so friendly felt very safe and was only waiting 5/10 mins to get on and only took less then 5 minutes to collect our tickets x

User

Absolutely fantastic experience on both the London Eye and the London Eye river cruise today. The staff on the Eye were exceptional and friendly. Same can be said for the guys on the River cruise. Very helpful and informative. Your staff member Abbi on the 13 45 cruise giving out the guide was top notch. An asset to you guys

User

Abby, Great job, really funny. I think Derrick did a good job too ļæ½

User

Im going to buy the offer to visit London eye and the museum Madame Tussaud but the website ask for a time to enter. To enter where??

User

I have been to The London Eye countless times bringing students from Brasil. I have always had a great time, but yesterday when I had my bag checked at the entrance, the employee man said that the Brazilian flag That I had was not allowed in. I asked why and he just said it was unacceptable and collected it. He gave me a tkt with a number and said I was to retrieve it at the end of the ride... I had a bunch of students lined up, so I didnā€™t want to make a big deal out of it, but I really like to know why my flag was not allowed inside The London Eye, when this place is in business because it has so many visitors from other countries all the time. I felt disrespected.

User

So awesome to see England get it's butt whipped in the world cup after the little British rats and the head rat Khan dis respected our great President !

User

Last december I went to the London eye for the champagne experience. As I had just heard my flight was cancelled and I would

be stuck in London I needed something nice. Eventhough it was not the v.i.p. experience I originally booked, that was the chocolate experience that was cancelled three days in advance. When I got

there the two men at the v.i.p. desk rudely said that there would be no v.i.p. experience. I showed them the last email

i had received from a collegue from the London eye that rescheduled me to the champagne experience, but that wasn't good enough for them. I asked why it was cancelled, but they said there was no

cancellation. English is not my first language, but that sounds like Orwell's newspeak.



They needed my booking number, but I couldn't find it as my internet wasn't working. I asked if we could look it up on one

of their computers, but he said no he wouldn't do that. He even said it was rude of me to ask. Eventhough he was closing taps on my iPad that very moment that

I wanted to remain open. Knowing that they didn't want to help me I left.



Luckely two nice ladies from seaworld were able to help me and found my booking number when looking for my name. When I

went back and told the two men from the London eye they sarcasticly said: whoho for the seaworld ladies. They annoyingly

asked if I wanted my money back. I said yes, because my v.i.p. experience got cancelled. He got mad again and said it was

not cancelled, they just didn't do the v.i.p. experiences that day.





In the end I left the London eye with no view from London, no chocolates, almost Ā£10,- lighter in underground tickets and

a bad feeling.



This weekend I will be going to London again. After my experience with the rude staff I decided to still book the Hotel

Chocolate experience, because I love Chocolate and I wanted to see the view. Now you are emailing me again with a cancellation.

As I plan my city trips full with activities moving my booking is not possible. I will take the refund and strongly advise

you tot stop selling vip experiences that you keep cancelling as it is extremely customer unfriendly. As I work in the hospitality

industry myself I am generally very patient, but even I have enough of your incompetence. .

User

It was ok. Paid a lot of money for a fast pass 240$. Went to the 4D experience, decided to buy pictures until Adam was so very rude to me. As much as I liked the pictures I couldn't spend so much on pictures with an employee being extremely rude. Get Adam some customer service training.

User

It was horrible !! We had bought Fast Track tickets for speedy entrance but this was not the case. We were asked how many people and we said we were 5 and made us waited, let other people who were in the standard queue to go first and we were left standing and waiting. Then, we were squeezed with a big group, we were the last one to enter, since they put many people into one capsule, people who went first got to stand at the best spot and we we had to be at the door side. There were so much people in one that we couldnt enjoy the view properly !!!! The worst ever experience ever !! Please dont waste your time and money !!

User

I never been in London and I donā€™t know how i can get this off of my visited places. Itā€™s show that i was there. Scammers ļæ½

User

I have not even been on the ride yet but am getting VERY WORIED that I may have lost my money. I booked on line and have printed out the receipt which says

"Your items will be available for collection at the attraction on the day of your visit"

I am trying to contact them to confirm this but the number on their confirmation email just gets me to a message saying that the number is not recognised.

The other number I was given is no longer in use and the live chat has gone from the website !

As I said I am now very worried.

User

F*** the people of London for the disrespect they show OUR POTUS, Donald John Trump! I will NEVER give London my $$$ as a tourist ever again! Let the U.K. fall under radical Muslim "leadership"! BRITISH FOOLS!!!

User

Clueless employees + Rude, bureaucratic manager = Corporate policy gets thrown in customerā€™s face and they lose Ā£75

1 hr before the ride, one employee tells me that I can scan my mobile vouchers at the ride entrance. At ride time, another employee says they canā€™t be used but nearby office can print me paper tickets. The office manager there tells me - EVEN AFTER saying that I have a sick kid with me - that I must find an Internet cafe to print my vouchers. 30 minutes of searching later I come back and tell the manager that cafe has closed and there is no other cafe nearby. She tells me I should have bought tickets from London Eye instead of saving money buying them from Expedia!! I tell her that even an airport accepts mobile boarding passes. She quips smartly, ā€œWe are not an airportā€. Then I pull out my phone and start recording her. She realizes it and tells me, ā€œYou are twisting my wordsā€.



Bottom line, (1) I canā€™t use my mobile vouchers and lose Ā£75 worth of tickets (2) I had to leave a sick kid all by himself for 30 minutes while I searched for a dingy Internet cafe above a dingy Lycamobile shoplet run by an Indian guy, (3) I have a sad kid who couldnā€™t experience the ride, and (4) I had to deal with a bureaucratic and rude manager of the London Eye company, which refuses to respect mobile coupons, blames customers for buying cheaper tickets from Expedia and then accuses them of twisting her words!!!

User

Wonderful views of London. My 5 year old absolutely loved it, and especially enjoyed taking lots of photographs.

User

We just loved the London Eye, it was a beautiful day & we could see for miles, the view was fabulous!!!

User

Was good but needs commentary about where you look for the best ie House of Commons is over there ļæ½ would have made it a 10 then

User

London is one of my favourite cities. 2,000 years and still going strong!

User

I loved it when my baby Katy-Louise Clarke-Bezzina took me there. If you know her, let her know I still have her Heart. ļæ½ļæ½ļæ½ļæ½ļæ½ #itwasnotADream @MarkResourceU

User

Good view, but be ready to wait in long q's .

User

Brilliant very helpful getting my daughter on in her disabled pushchair the staff was so friendly felt very safe and was only waiting 5/10 mins to get on and only took less then 5 minutes to collect our tickets x

User

Absolutely fantastic experience on both the London Eye and the London Eye river cruise today. The staff on the Eye were exceptional and friendly. Same can be said for the guys on the River cruise. Very helpful and informative. Your staff member Abbi on the 13 45 cruise giving out the guide was top notch. An asset to you guys

User

Abby, Great job, really funny. I think Derrick did a good job too ļæ½

User

Im going to buy the offer to visit London eye and the museum Madame Tussaud but the website ask for a time to enter. To enter where??

User

I have been to The London Eye countless times bringing students from Brasil. I have always had a great time, but yesterday when I had my bag checked at the entrance, the employee man said that the Brazilian flag That I had was not allowed in. I asked why and he just said it was unacceptable and collected it. He gave me a tkt with a number and said I was to retrieve it at the end of the ride... I had a bunch of students lined up, so I didnā€™t want to make a big deal out of it, but I really like to know why my flag was not allowed inside The London Eye, when this place is in business because it has so many visitors from other countries all the time. I felt disrespected.

User

So awesome to see England get it's butt whipped in the world cup after the little British rats and the head rat Khan dis respected our great President !

User

Last december I went to the London eye for the champagne experience. As I had just heard my flight was cancelled and I would

be stuck in London I needed something nice. Eventhough it was not the v.i.p. experience I originally booked, that was the chocolate experience that was cancelled three days in advance. When I got

there the two men at the v.i.p. desk rudely said that there would be no v.i.p. experience. I showed them the last email

i had received from a collegue from the London eye that rescheduled me to the champagne experience, but that wasn't good enough for them. I asked why it was cancelled, but they said there was no

cancellation. English is not my first language, but that sounds like Orwell's newspeak.



They needed my booking number, but I couldn't find it as my internet wasn't working. I asked if we could look it up on one

of their computers, but he said no he wouldn't do that. He even said it was rude of me to ask. Eventhough he was closing taps on my iPad that very moment that

I wanted to remain open. Knowing that they didn't want to help me I left.



Luckely two nice ladies from seaworld were able to help me and found my booking number when looking for my name. When I

went back and told the two men from the London eye they sarcasticly said: whoho for the seaworld ladies. They annoyingly

asked if I wanted my money back. I said yes, because my v.i.p. experience got cancelled. He got mad again and said it was

not cancelled, they just didn't do the v.i.p. experiences that day.





In the end I left the London eye with no view from London, no chocolates, almost Ā£10,- lighter in underground tickets and

a bad feeling.



This weekend I will be going to London again. After my experience with the rude staff I decided to still book the Hotel

Chocolate experience, because I love Chocolate and I wanted to see the view. Now you are emailing me again with a cancellation.

As I plan my city trips full with activities moving my booking is not possible. I will take the refund and strongly advise

you tot stop selling vip experiences that you keep cancelling as it is extremely customer unfriendly. As I work in the hospitality

industry myself I am generally very patient, but even I have enough of your incompetence. .

User

It was ok. Paid a lot of money for a fast pass 240$. Went to the 4D experience, decided to buy pictures until Adam was so very rude to me. As much as I liked the pictures I couldn't spend so much on pictures with an employee being extremely rude. Get Adam some customer service training.

User

It was horrible !! We had bought Fast Track tickets for speedy entrance but this was not the case. We were asked how many people and we said we were 5 and made us waited, let other people who were in the standard queue to go first and we were left standing and waiting. Then, we were squeezed with a big group, we were the last one to enter, since they put many people into one capsule, people who went first got to stand at the best spot and we we had to be at the door side. There were so much people in one that we couldnt enjoy the view properly !!!! The worst ever experience ever !! Please dont waste your time and money !!

User

I never been in London and I donā€™t know how i can get this off of my visited places. Itā€™s show that i was there. Scammers ļæ½

User

I have not even been on the ride yet but am getting VERY WORIED that I may have lost my money. I booked on line and have printed out the receipt which says

"Your items will be available for collection at the attraction on the day of your visit"

I am trying to contact them to confirm this but the number on their confirmation email just gets me to a message saying that the number is not recognised.

The other number I was given is no longer in use and the live chat has gone from the website !

As I said I am now very worried.

User

F*** the people of London for the disrespect they show OUR POTUS, Donald John Trump! I will NEVER give London my $$$ as a tourist ever again! Let the U.K. fall under radical Muslim "leadership"! BRITISH FOOLS!!!

User

Clueless employees + Rude, bureaucratic manager = Corporate policy gets thrown in customerā€™s face and they lose Ā£75

1 hr before the ride, one employee tells me that I can scan my mobile vouchers at the ride entrance. At ride time, another employee says they canā€™t be used but nearby office can print me paper tickets. The office manager there tells me - EVEN AFTER saying that I have a sick kid with me - that I must find an Internet cafe to print my vouchers. 30 minutes of searching later I come back and tell the manager that cafe has closed and there is no other cafe nearby. She tells me I should have bought tickets from London Eye instead of saving money buying them from Expedia!! I tell her that even an airport accepts mobile boarding passes. She quips smartly, ā€œWe are not an airportā€. Then I pull out my phone and start recording her. She realizes it and tells me, ā€œYou are twisting my wordsā€.



Bottom line, (1) I canā€™t use my mobile vouchers and lose Ā£75 worth of tickets (2) I had to leave a sick kid all by himself for 30 minutes while I searched for a dingy Internet cafe above a dingy Lycamobile shoplet run by an Indian guy, (3) I have a sad kid who couldnā€™t experience the ride, and (4) I had to deal with a bureaucratic and rude manager of the London Eye company, which refuses to respect mobile coupons, blames customers for buying cheaper tickets from Expedia and then accuses them of twisting her words!!!

User

Wonderful views of London. My 5 year old absolutely loved it, and especially enjoyed taking lots of photographs.

User

We just loved the London Eye, it was a beautiful day & we could see for miles, the view was fabulous!!!

User

Was good but needs commentary about where you look for the best ie House of Commons is over there ļæ½ would have made it a 10 then

User

London is one of my favourite cities. 2,000 years and still going strong!

User

I loved it when my baby Katy-Louise Clarke-Bezzina took me there. If you know her, let her know I still have her Heart. ļæ½ļæ½ļæ½ļæ½ļæ½ #itwasnotADream @MarkResourceU

User

Good view, but be ready to wait in long q's .

User

Brilliant very helpful getting my daughter on in her disabled pushchair the staff was so friendly felt very safe and was only waiting 5/10 mins to get on and only took less then 5 minutes to collect our tickets x

User

Absolutely fantastic experience on both the London Eye and the London Eye river cruise today. The staff on the Eye were exceptional and friendly. Same can be said for the guys on the River cruise. Very helpful and informative. Your staff member Abbi on the 13 45 cruise giving out the guide was top notch. An asset to you guys

User

Abby, Great job, really funny. I think Derrick did a good job too ļæ½

User

Im going to buy the offer to visit London eye and the museum Madame Tussaud but the website ask for a time to enter. To enter where??

User

I have been to The London Eye countless times bringing students from Brasil. I have always had a great time, but yesterday when I had my bag checked at the entrance, the employee man said that the Brazilian flag That I had was not allowed in. I asked why and he just said it was unacceptable and collected it. He gave me a tkt with a number and said I was to retrieve it at the end of the ride... I had a bunch of students lined up, so I didnā€™t want to make a big deal out of it, but I really like to know why my flag was not allowed inside The London Eye, when this place is in business because it has so many visitors from other countries all the time. I felt disrespected.

User

So awesome to see England get it's butt whipped in the world cup after the little British rats and the head rat Khan dis respected our great President !

User

Last december I went to the London eye for the champagne experience. As I had just heard my flight was cancelled and I would

be stuck in London I needed something nice. Eventhough it was not the v.i.p. experience I originally booked, that was the chocolate experience that was cancelled three days in advance. When I got

there the two men at the v.i.p. desk rudely said that there would be no v.i.p. experience. I showed them the last email

i had received from a collegue from the London eye that rescheduled me to the champagne experience, but that wasn't good enough for them. I asked why it was cancelled, but they said there was no

cancellation. English is not my first language, but that sounds like Orwell's newspeak.



They needed my booking number, but I couldn't find it as my internet wasn't working. I asked if we could look it up on one

of their computers, but he said no he wouldn't do that. He even said it was rude of me to ask. Eventhough he was closing taps on my iPad that very moment that

I wanted to remain open. Knowing that they didn't want to help me I left.



Luckely two nice ladies from seaworld were able to help me and found my booking number when looking for my name. When I

went back and told the two men from the London eye they sarcasticly said: whoho for the seaworld ladies. They annoyingly

asked if I wanted my money back. I said yes, because my v.i.p. experience got cancelled. He got mad again and said it was

not cancelled, they just didn't do the v.i.p. experiences that day.





In the end I left the London eye with no view from London, no chocolates, almost Ā£10,- lighter in underground tickets and

a bad feeling.



This weekend I will be going to London again. After my experience with the rude staff I decided to still book the Hotel

Chocolate experience, because I love Chocolate and I wanted to see the view. Now you are emailing me again with a cancellation.

As I plan my city trips full with activities moving my booking is not possible. I will take the refund and strongly advise

you tot stop selling vip experiences that you keep cancelling as it is extremely customer unfriendly. As I work in the hospitality

industry myself I am generally very patient, but even I have enough of your incompetence. .

User

It was ok. Paid a lot of money for a fast pass 240$. Went to the 4D experience, decided to buy pictures until Adam was so very rude to me. As much as I liked the pictures I couldn't spend so much on pictures with an employee being extremely rude. Get Adam some customer service training.

User

It was horrible !! We had bought Fast Track tickets for speedy entrance but this was not the case. We were asked how many people and we said we were 5 and made us waited, let other people who were in the standard queue to go first and we were left standing and waiting. Then, we were squeezed with a big group, we were the last one to enter, since they put many people into one capsule, people who went first got to stand at the best spot and we we had to be at the door side. There were so much people in one that we couldnt enjoy the view properly !!!! The worst ever experience ever !! Please dont waste your time and money !!

User

I never been in London and I donā€™t know how i can get this off of my visited places. Itā€™s show that i was there. Scammers ļæ½

User

I have not even been on the ride yet but am getting VERY WORIED that I may have lost my money. I booked on line and have printed out the receipt which says

"Your items will be available for collection at the attraction on the day of your visit"

I am trying to contact them to confirm this but the number on their confirmation email just gets me to a message saying that the number is not recognised.

The other number I was given is no longer in use and the live chat has gone from the website !

As I said I am now very worried.

User

F*** the people of London for the disrespect they show OUR POTUS, Donald John Trump! I will NEVER give London my $$$ as a tourist ever again! Let the U.K. fall under radical Muslim "leadership"! BRITISH FOOLS!!!

User

Clueless employees + Rude, bureaucratic manager = Corporate policy gets thrown in customerā€™s face and they lose Ā£75

1 hr before the ride, one employee tells me that I can scan my mobile vouchers at the ride entrance. At ride time, another employee says they canā€™t be used but nearby office can print me paper tickets. The office manager there tells me - EVEN AFTER saying that I have a sick kid with me - that I must find an Internet cafe to print my vouchers. 30 minutes of searching later I come back and tell the manager that cafe has closed and there is no other cafe nearby. She tells me I should have bought tickets from London Eye instead of saving money buying them from Expedia!! I tell her that even an airport accepts mobile boarding passes. She quips smartly, ā€œWe are not an airportā€. Then I pull out my phone and start recording her. She realizes it and tells me, ā€œYou are twisting my wordsā€.



Bottom line, (1) I canā€™t use my mobile vouchers and lose Ā£75 worth of tickets (2) I had to leave a sick kid all by himself for 30 minutes while I searched for a dingy Internet cafe above a dingy Lycamobile shoplet run by an Indian guy, (3) I have a sad kid who couldnā€™t experience the ride, and (4) I had to deal with a bureaucratic and rude manager of the London Eye company, which refuses to respect mobile coupons, blames customers for buying cheaper tickets from Expedia and then accuses them of twisting her words!!!

More about The Official London Eye

The Official London Eye is located at Riverside Building, County Hall, Westminster Bridge Road, SE1 7PB London, United Kingdom
+448709908883
Monday: 11:00 - 18:00
Tuesday: 11:00 - 18:00
Wednesday: 11:00 - 18:00
Thursday: 11:00 - 18:00
Friday: 11:00 - 18:00
Saturday: 10:00 - 20:30
Sunday: 10:00 - 20:30
http://www.londoneye.com/