W K Webster & Co Ltd

TOTAL MARINE CLAIMS MANAGEMENT
Since 1861, W K Webster & Co Ltd has built up an impressive reputation for excellence in the field of marine & transit claims consultancy worldwide.

Independent
The absence of external shareholders (who could be your competitors) avoids conflict of interest, enabling us to give you impartial advice.
Your satisfaction is our future.

Specialised
Focused on Marine and Transportation, we do not handle other types of claim nor do we compete with you as brokers or underwriting agents. You receive prompt professional and knowledgeable advice.

Hands-on Management
The company is owned entirely by four of its Directors. These shareholding Directors are actively involved in our service activities. They have a personal interest in its success. Our vested interest ensures dedication to clients.

In-house Services
Our multi-disciplined staff ensures swift response time and reduces your costs. Your information is secure and close customer awareness ensured. You obtain a higher level of personal service.

Qualified and Experienced Staff
Our personnel includes Solicitors, Barristers, Master Mariners, Chief Engineers and insurance experts. We are members of relevant professional bodies. Senior staff have more than 15 years' experience in the transport or insurance industry. We operate a bespoke training scheme. You may rely on technically accurate and effective advice.

Monitored Performance
Our Quality and Procedure manuals are supported by Internal Audits. Principals may conduct their own audits. Parts of our organisation operate under an externally audited ISO 9002 quality system.
Our commitment to transparency means peace of mind for you.

Information Technology
We make the widest possible use of computer technology. Constantly evolving bespoke systems will soon integrate contact, case and accounts information. We have an interactive Internet presence and can provide electronic communication and reporting if required. Swifter cheaper data analysis - around the world, around the clock.

Bespoke Services
We adapt to your needs and those of your customers. We provide tailored IT solutions, joint ventures, data and risk analysis etc. We answer to you - you benefit from competitive advantage.

Commercial Resolutions
You expect claim analysis and advice on legal and policy aspects. Beyond that we aim to make recommendations to solve problems commercially, quickly and cost effectively. Your reputation & your client relationship are enhanced.

Long Term Relationship
We aim to understand each of our clients, their business, needs, wishes and expectations. Over time, this will build into a relationship to mutual benefit and development. You receive bespoke, informed advice and product.