Yogamatters

How do you cope with everyday stress? This is a question we discuss a lot at YMHQ so we've turned to the experts. Gary Aldridge has worked in counselling for the last 5 years, in various settings and his background comes from working within the field of addiction and mental health for 8 years. Read on to hear his top tips for cultivating more calm in your every day life...

Our Echo S'well Bottle forever keeping us hydrated on the go. Today we’re opting for a warming ginger tea 💗 View the full collection here: https://bit.ly/2FwA8cX

News flash ✨ Shop today at www.yogamatters.com

We are so delighted to share with you our Autumn Update for our High Five Initiative. This time, we thought it would be great to hear directly from some of those directly involved in the projects, either as organisers, yoga teachers and most importantly, as participants who benefit from what these organisations have to offer. Read on to discover what our five selected projects have been up to in the last few months and don’t forget, you can always show your support in a practical way by making a donation at checkout to the project of your choice.
https://www.yogamatters.com/…/high-five -initiative-autumn-…/

We can’t get enough of Scentered therapy balms ✨ Each luxurious balm is designed to pamper the senses and use the power of aromatherapy to support your wellbeing - the perfect way to recharge your batteries, gain perspective or inspiration, or let go of everyday frustrations or worries. Choose from Escape (our current favourite), Love, Stress Less, Be Happy, Focus & Sleep Well and apply to pulse points as needed 😍 Shop the full range here: https://bit.ly/2QT9Frk

Jivana Heyman​ is the man behind the international advocacy organisation, Accessible Yoga​. Grab a cup of tea and soak up the wisdom from this fascinating and inspiring interview, led by Donna Noble​. Thank you both for your commitment to shedding light on such an important topic...

Jivana Heyman is the man behind the international advocacy organisation, Accessible Yoga. Grab a cup of tea and soak up the wisdom from this fascinating and inspiring interview, led by Donna Noble. Thank you both for your commitment to shedding light on such an important topic...

We are so excited to announce the launch of the Yogamatters Bookstore! This hub is the perfect place to find inspiration, understanding, motivation and encouragement to accompany and guide you on your yoga journey. The Yogamatters Bookstore houses a wonderful collection of books, media, journals, stationery and gifts on a diverse range of topics centred around yoga, meditation and wellness. Search for what you’re looking for by school or by subject, or browse the Bookstore using the dropdown menu. Happy reading all 👉🏻‪www.yogamatters.com/yoga-books ‬🤓

Have you stopped today? We mean really stopped...the kind where you take a big breath and your whole body softens. If not, let this be the moment and start to let go of your day. Place one hand on your heart and one hand on your belly, take a big breath in and exhale all the way out...repeat. Trust us, your mind and body will thank you 💙

Eco-warriors, we’ve got your Christmas covered! We’ve spent this afternoon cooing over our hand-picked selection of eco-friendly gifts 😍 Choose from our organic cotton collection, eco yoga mats, natural beauty products and more from our favourite sustainable brands. 🌎 Shop now: https://bit.ly/2DDJv9g

Has the cold weather got you dreaming of warmer climates and retreats? Us too. Today, we’re reliving our latest experience as just a couple of months ago we flew to Santiago de Compostela for a very special retreat with BODY 'N SOUL YOGA Vanessahr.yoga. Read on to find out more about this very special trip, warning it might have you searching for flights...

Did you know African Turquoise is believed to save the wearer from problems on a journey or adventure? It can be worn with the intention to destroy hatred and increase love. What a beautiful intention ☺️ Every piece by Mala Collective is handmade by female artisans throughout Asia, using traditional techniques. Each necklace is hand knotted between every bead — an authentic feature of a mala. All of their bracelets are handstrung, use real gemstones and use real sandalwood from India and rudraksha from Indonesia. No wonder we are so in love with them...💙 click here to view the whole collection: https://bit.ly/2T7F0rO

Sunday morning reading by Emma Newlyn Yoga...if you need us, we'll be in child's pose 😊

Why go out when staying in looks this good 😌🙏🏻

It’s time. Our Christmas gift shop has landed and we are so excited to share it with you! Get ready to draw inspiration from our carefully curated selection of yoga and wellbeing gifts from yoga mats, journals, natural skincare, candles, jewellery and more…Let the festivities begin: www.yogamatters.com/christmas-gifts 🤗🎄

Adjustments. A hot topic in the yoga world. Do they still have a place? We caught up with Tim Feldmann, director of miami-life-center and authorised Ashtanga yoga teacher to hear his personal view and approach to hands-on adjustments. Click below to read on, we’d love to hear your thoughts.

Today is National Stress Awareness Day! An important topic and for many of us, the reason why we started out yoga practice. We’d love to know, what’s your top tip for combatting stress? And how does your yoga practice support you? Let’s get the conversation going...🤓

Keeping our heart wide open...why we practice yoga reason 101.

The perfect blog to read over a cup of tea this morning. It's so important to carve out the time to look at and reflect on our intentions and what we want to create in our life - thank you Emma Newlyn Yoga for encouraging us to do just that.

Thank you so much for my zafu cushion, yoga block and organic cotton leggings that arrived this morning. All fantastic quality as ever and quickly received. It's started my weekend off really nicely - time for a cup of yogi tea now I think :)

Hello Yogamatters,



To introduce ourself to be a supplier for Manduka's eQua mat towel. We have been making the eQua mat towel for Manduka since 2006.



We see you are also selling the Manduka's eQua mat towel. Since we do OEM products for all our client ( yoga brands), we write to you to see if your would like to make the same quality eQua mat towel with your own brand ?



If you are interested, please feel free to contact us:

wallace.xst@gmail.com



Best Regards,



Wallace Li

Zhaoqing New Sen Tian Textile Co.,Ltd

Excellent products and excellent service! I emailed Yogamatters regarding a bolster cushion cover that had seemed to shrink and I offered to purchase a new one, however, they responded within hours offering to send me a replacement without any cost. Not many companies that still do that - thank you very much, Yogamatters. Loving our studio's mats, bolsters, half-moon cushions and blocks! Namaste, Natasha - Joyful Yoga Amsterdam

Amazing selection of yoga equipment. Quality products.

I've been a wholesale customer of Yoga Matters for 15 years...at the beginning it was personal and friendly. Now unfortunately, it has turned into a company with no personal care. The customer service has no name, you don't feel you talk to a real person. Such a shame to see a company go more and more downhill...but I guess as they sell more and more, as long as the profits are good...doesn't help to get real customer care.

I was bought one of the large Namaste bags as a Graduation gift on passing my Teacher Training 200 Certificate. The quality of the product is great. Highly recommend.

Thank you Andy, Gill and Nicola for getting in touch.

A few days ago we shared with Gill that we stock over 3000 products that assist people along their yoga journey and that we have two contacts in Israel – Malaika Padma who supplies us with clothing and a Eyal Shifroni who has written the book - A Chair for Yoga. We have reviewed these products and are confident with the credibility of these suppliers.

We live in hope that peace will be found in this region and we hope that you will continue to be a part of the Yogamatters community helping us to promote peace through the practice of yoga.

If you would like to talk about this matter further, our MD would welcome the chance to speak with you.

I have bought from them but am very disappointed to discover they have products from Israel in the range. The MD called me yesterday to say she had decided to take down my post but reflect on it, she has also taken off sale the items from Israel.

I respect her actions and hope that all customers and staff of Yoga Matters are informed enough to know that boycotting Israeli goods is not in any way anti semitic, this is something I also feel strongly about. No occupation, No anti Semitism.

Hi,



I am trying to send you message-but it is coming back to me over and over as undelivered.



I am conversing with Phi about my order that has been placed over 2 months ago. Please let me know how to proceed.

I LOVE the products and the colours on offer. I wanted to buy the £59.99 yoga kit as a gift but the yoga strap had no colour option like the other products when I ordered. I sent a message through the contact page asking if it could be the same colour as the other items I had ordered in the kit & they called me the next morning which was impressive. Unfortunately they wouldn't let me swop it for the cheaper D ring that would match the rest of the colours in the kit which is a shame, so I'm having to cancel my order & look elsewhere which is disappointing, especially as the item I want to swop it to is cheaper than the one in the kit. :0(

Very disappointed in the customer service, product didn't show up! Although they alerted me to the fact there was something wrong, they could not tell me what had happened other than I can not have the items that I ordered!!! Would not recommend shopping here!

Order #145023706. I've tried to change the color of product a minute after order was made.

Apparently, there is no way to do such a small change!



"There is no way to change your order - it went directly to our warehouse and there is nothing we could do". There IS something you could do - CALL THEM, change something, DO something. But your support just don't want to do anything.



Im shocked and disappointed. Why your internal problem reflects on your customers??



Awful lazy "we dont want to do anything" customer service, good luck

Never got what I ordered, and had to wait more than one month for a refund

I was very disappointed with the Yoga Matters service for the last product I just purchased.

I hadn't received the product 1.5 weeks after ordering, with no way of tracking where the product was.

I then called in last Friday and was told there is nothing anyone can do I would have to wait to complain till it had been 2 weeks. However the lady on the phone promised me that if I didn't receive the product by Monday she would send another one out 1st class delivery.

However this was not the case, I had to call in today to find out I had been refunded as apparently they couldn't deliver even thought the building has a concierge.

No one bothered to call me to tell me what was going on or even ask if I wanted a refund or whether they should re post it and when I called in the lady didn't even bother to apologise for the terrible service!

The service I have received has made me very disappointed!

I just can't dig a company that stocks Israeli products. 9000 kids in Gaza no longer have a school to go to. The place looks like Nagasaki. Your commercial relationship pays for this destruction through the taxes the Tel Aviv company that supplies you pay. I've got nothing more to say except it is deeply uncool. Please reconsider your supply chain, you do claim to be ethical after all. Support peaceful #BDS for a fairer better safer world.

I have loved YogaMatters products/customer service and haven't had an issue with them in the past.



However, I have been waiting for a refund since the 27th April and every time I call to speak with a member of staff I get told someone will email me or telephone me with a update! So far no one has returned my countless calls. So disappointed with the lack of communication and customer service! I am a yoga teacher and the funds from this transaction will be used towards further teacher training which sadly looks like I will have to miss!



I will unfortunately now have to recommend to all students, yogi's and fellow teachers to avoid this company which is a shame!

I have frequently had trouble with yogamatters delivery. I have waited for a delivery for two days and having been told that it would be delivered two days in a row, nothing has turned up. I am now out of pocket and from the other reviews on this page, it would seem that getting decent customer service or a refund in unlikely. I'll look elsewhere in the future.

Thank you so much for my zafu cushion, yoga block and organic cotton leggings that arrived this morning. All fantastic quality as ever and quickly received. It's started my weekend off really nicely - time for a cup of yogi tea now I think :)

Hello Yogamatters,



To introduce ourself to be a supplier for Manduka's eQua mat towel. We have been making the eQua mat towel for Manduka since 2006.



We see you are also selling the Manduka's eQua mat towel. Since we do OEM products for all our client ( yoga brands), we write to you to see if your would like to make the same quality eQua mat towel with your own brand ?



If you are interested, please feel free to contact us:

wallace.xst@gmail.com



Best Regards,



Wallace Li

Zhaoqing New Sen Tian Textile Co.,Ltd

Excellent products and excellent service! I emailed Yogamatters regarding a bolster cushion cover that had seemed to shrink and I offered to purchase a new one, however, they responded within hours offering to send me a replacement without any cost. Not many companies that still do that - thank you very much, Yogamatters. Loving our studio's mats, bolsters, half-moon cushions and blocks! Namaste, Natasha - Joyful Yoga Amsterdam

Amazing selection of yoga equipment. Quality products.

I've been a wholesale customer of Yoga Matters for 15 years...at the beginning it was personal and friendly. Now unfortunately, it has turned into a company with no personal care. The customer service has no name, you don't feel you talk to a real person. Such a shame to see a company go more and more downhill...but I guess as they sell more and more, as long as the profits are good...doesn't help to get real customer care.

I was bought one of the large Namaste bags as a Graduation gift on passing my Teacher Training 200 Certificate. The quality of the product is great. Highly recommend.

Thank you Andy, Gill and Nicola for getting in touch.

A few days ago we shared with Gill that we stock over 3000 products that assist people along their yoga journey and that we have two contacts in Israel – Malaika Padma who supplies us with clothing and a Eyal Shifroni who has written the book - A Chair for Yoga. We have reviewed these products and are confident with the credibility of these suppliers.

We live in hope that peace will be found in this region and we hope that you will continue to be a part of the Yogamatters community helping us to promote peace through the practice of yoga.

If you would like to talk about this matter further, our MD would welcome the chance to speak with you.

I have bought from them but am very disappointed to discover they have products from Israel in the range. The MD called me yesterday to say she had decided to take down my post but reflect on it, she has also taken off sale the items from Israel.

I respect her actions and hope that all customers and staff of Yoga Matters are informed enough to know that boycotting Israeli goods is not in any way anti semitic, this is something I also feel strongly about. No occupation, No anti Semitism.

Hi,



I am trying to send you message-but it is coming back to me over and over as undelivered.



I am conversing with Phi about my order that has been placed over 2 months ago. Please let me know how to proceed.

I LOVE the products and the colours on offer. I wanted to buy the £59.99 yoga kit as a gift but the yoga strap had no colour option like the other products when I ordered. I sent a message through the contact page asking if it could be the same colour as the other items I had ordered in the kit & they called me the next morning which was impressive. Unfortunately they wouldn't let me swop it for the cheaper D ring that would match the rest of the colours in the kit which is a shame, so I'm having to cancel my order & look elsewhere which is disappointing, especially as the item I want to swop it to is cheaper than the one in the kit. :0(

Very disappointed in the customer service, product didn't show up! Although they alerted me to the fact there was something wrong, they could not tell me what had happened other than I can not have the items that I ordered!!! Would not recommend shopping here!

Order #145023706. I've tried to change the color of product a minute after order was made.

Apparently, there is no way to do such a small change!



"There is no way to change your order - it went directly to our warehouse and there is nothing we could do". There IS something you could do - CALL THEM, change something, DO something. But your support just don't want to do anything.



Im shocked and disappointed. Why your internal problem reflects on your customers??



Awful lazy "we dont want to do anything" customer service, good luck

Never got what I ordered, and had to wait more than one month for a refund

I was very disappointed with the Yoga Matters service for the last product I just purchased.

I hadn't received the product 1.5 weeks after ordering, with no way of tracking where the product was.

I then called in last Friday and was told there is nothing anyone can do I would have to wait to complain till it had been 2 weeks. However the lady on the phone promised me that if I didn't receive the product by Monday she would send another one out 1st class delivery.

However this was not the case, I had to call in today to find out I had been refunded as apparently they couldn't deliver even thought the building has a concierge.

No one bothered to call me to tell me what was going on or even ask if I wanted a refund or whether they should re post it and when I called in the lady didn't even bother to apologise for the terrible service!

The service I have received has made me very disappointed!

I just can't dig a company that stocks Israeli products. 9000 kids in Gaza no longer have a school to go to. The place looks like Nagasaki. Your commercial relationship pays for this destruction through the taxes the Tel Aviv company that supplies you pay. I've got nothing more to say except it is deeply uncool. Please reconsider your supply chain, you do claim to be ethical after all. Support peaceful #BDS for a fairer better safer world.

I have loved YogaMatters products/customer service and haven't had an issue with them in the past.



However, I have been waiting for a refund since the 27th April and every time I call to speak with a member of staff I get told someone will email me or telephone me with a update! So far no one has returned my countless calls. So disappointed with the lack of communication and customer service! I am a yoga teacher and the funds from this transaction will be used towards further teacher training which sadly looks like I will have to miss!



I will unfortunately now have to recommend to all students, yogi's and fellow teachers to avoid this company which is a shame!

I have frequently had trouble with yogamatters delivery. I have waited for a delivery for two days and having been told that it would be delivered two days in a row, nothing has turned up. I am now out of pocket and from the other reviews on this page, it would seem that getting decent customer service or a refund in unlikely. I'll look elsewhere in the future.

Thank you so much for my zafu cushion, yoga block and organic cotton leggings that arrived this morning. All fantastic quality as ever and quickly received. It's started my weekend off really nicely - time for a cup of yogi tea now I think :)

Hello Yogamatters,



To introduce ourself to be a supplier for Manduka's eQua mat towel. We have been making the eQua mat towel for Manduka since 2006.



We see you are also selling the Manduka's eQua mat towel. Since we do OEM products for all our client ( yoga brands), we write to you to see if your would like to make the same quality eQua mat towel with your own brand ?



If you are interested, please feel free to contact us:

wallace.xst@gmail.com



Best Regards,



Wallace Li

Zhaoqing New Sen Tian Textile Co.,Ltd

Excellent products and excellent service! I emailed Yogamatters regarding a bolster cushion cover that had seemed to shrink and I offered to purchase a new one, however, they responded within hours offering to send me a replacement without any cost. Not many companies that still do that - thank you very much, Yogamatters. Loving our studio's mats, bolsters, half-moon cushions and blocks! Namaste, Natasha - Joyful Yoga Amsterdam

Amazing selection of yoga equipment. Quality products.

I've been a wholesale customer of Yoga Matters for 15 years...at the beginning it was personal and friendly. Now unfortunately, it has turned into a company with no personal care. The customer service has no name, you don't feel you talk to a real person. Such a shame to see a company go more and more downhill...but I guess as they sell more and more, as long as the profits are good...doesn't help to get real customer care.

I was bought one of the large Namaste bags as a Graduation gift on passing my Teacher Training 200 Certificate. The quality of the product is great. Highly recommend.

Thank you Andy, Gill and Nicola for getting in touch.

A few days ago we shared with Gill that we stock over 3000 products that assist people along their yoga journey and that we have two contacts in Israel – Malaika Padma who supplies us with clothing and a Eyal Shifroni who has written the book - A Chair for Yoga. We have reviewed these products and are confident with the credibility of these suppliers.

We live in hope that peace will be found in this region and we hope that you will continue to be a part of the Yogamatters community helping us to promote peace through the practice of yoga.

If you would like to talk about this matter further, our MD would welcome the chance to speak with you.

I have bought from them but am very disappointed to discover they have products from Israel in the range. The MD called me yesterday to say she had decided to take down my post but reflect on it, she has also taken off sale the items from Israel.

I respect her actions and hope that all customers and staff of Yoga Matters are informed enough to know that boycotting Israeli goods is not in any way anti semitic, this is something I also feel strongly about. No occupation, No anti Semitism.

Hi,



I am trying to send you message-but it is coming back to me over and over as undelivered.



I am conversing with Phi about my order that has been placed over 2 months ago. Please let me know how to proceed.

I LOVE the products and the colours on offer. I wanted to buy the £59.99 yoga kit as a gift but the yoga strap had no colour option like the other products when I ordered. I sent a message through the contact page asking if it could be the same colour as the other items I had ordered in the kit & they called me the next morning which was impressive. Unfortunately they wouldn't let me swop it for the cheaper D ring that would match the rest of the colours in the kit which is a shame, so I'm having to cancel my order & look elsewhere which is disappointing, especially as the item I want to swop it to is cheaper than the one in the kit. :0(

Very disappointed in the customer service, product didn't show up! Although they alerted me to the fact there was something wrong, they could not tell me what had happened other than I can not have the items that I ordered!!! Would not recommend shopping here!

Order #145023706. I've tried to change the color of product a minute after order was made.

Apparently, there is no way to do such a small change!



"There is no way to change your order - it went directly to our warehouse and there is nothing we could do". There IS something you could do - CALL THEM, change something, DO something. But your support just don't want to do anything.



Im shocked and disappointed. Why your internal problem reflects on your customers??



Awful lazy "we dont want to do anything" customer service, good luck

Never got what I ordered, and had to wait more than one month for a refund

I was very disappointed with the Yoga Matters service for the last product I just purchased.

I hadn't received the product 1.5 weeks after ordering, with no way of tracking where the product was.

I then called in last Friday and was told there is nothing anyone can do I would have to wait to complain till it had been 2 weeks. However the lady on the phone promised me that if I didn't receive the product by Monday she would send another one out 1st class delivery.

However this was not the case, I had to call in today to find out I had been refunded as apparently they couldn't deliver even thought the building has a concierge.

No one bothered to call me to tell me what was going on or even ask if I wanted a refund or whether they should re post it and when I called in the lady didn't even bother to apologise for the terrible service!

The service I have received has made me very disappointed!

I just can't dig a company that stocks Israeli products. 9000 kids in Gaza no longer have a school to go to. The place looks like Nagasaki. Your commercial relationship pays for this destruction through the taxes the Tel Aviv company that supplies you pay. I've got nothing more to say except it is deeply uncool. Please reconsider your supply chain, you do claim to be ethical after all. Support peaceful #BDS for a fairer better safer world.

I have loved YogaMatters products/customer service and haven't had an issue with them in the past.



However, I have been waiting for a refund since the 27th April and every time I call to speak with a member of staff I get told someone will email me or telephone me with a update! So far no one has returned my countless calls. So disappointed with the lack of communication and customer service! I am a yoga teacher and the funds from this transaction will be used towards further teacher training which sadly looks like I will have to miss!



I will unfortunately now have to recommend to all students, yogi's and fellow teachers to avoid this company which is a shame!

I have frequently had trouble with yogamatters delivery. I have waited for a delivery for two days and having been told that it would be delivered two days in a row, nothing has turned up. I am now out of pocket and from the other reviews on this page, it would seem that getting decent customer service or a refund in unlikely. I'll look elsewhere in the future.

Thank you so much for my zafu cushion, yoga block and organic cotton leggings that arrived this morning. All fantastic quality as ever and quickly received. It's started my weekend off really nicely - time for a cup of yogi tea now I think :)

Hello Yogamatters,



To introduce ourself to be a supplier for Manduka's eQua mat towel. We have been making the eQua mat towel for Manduka since 2006.



We see you are also selling the Manduka's eQua mat towel. Since we do OEM products for all our client ( yoga brands), we write to you to see if your would like to make the same quality eQua mat towel with your own brand ?



If you are interested, please feel free to contact us:

wallace.xst@gmail.com



Best Regards,



Wallace Li

Zhaoqing New Sen Tian Textile Co.,Ltd

Excellent products and excellent service! I emailed Yogamatters regarding a bolster cushion cover that had seemed to shrink and I offered to purchase a new one, however, they responded within hours offering to send me a replacement without any cost. Not many companies that still do that - thank you very much, Yogamatters. Loving our studio's mats, bolsters, half-moon cushions and blocks! Namaste, Natasha - Joyful Yoga Amsterdam

Amazing selection of yoga equipment. Quality products.

I've been a wholesale customer of Yoga Matters for 15 years...at the beginning it was personal and friendly. Now unfortunately, it has turned into a company with no personal care. The customer service has no name, you don't feel you talk to a real person. Such a shame to see a company go more and more downhill...but I guess as they sell more and more, as long as the profits are good...doesn't help to get real customer care.

I was bought one of the large Namaste bags as a Graduation gift on passing my Teacher Training 200 Certificate. The quality of the product is great. Highly recommend.

Thank you Andy, Gill and Nicola for getting in touch.

A few days ago we shared with Gill that we stock over 3000 products that assist people along their yoga journey and that we have two contacts in Israel – Malaika Padma who supplies us with clothing and a Eyal Shifroni who has written the book - A Chair for Yoga. We have reviewed these products and are confident with the credibility of these suppliers.

We live in hope that peace will be found in this region and we hope that you will continue to be a part of the Yogamatters community helping us to promote peace through the practice of yoga.

If you would like to talk about this matter further, our MD would welcome the chance to speak with you.

I have bought from them but am very disappointed to discover they have products from Israel in the range. The MD called me yesterday to say she had decided to take down my post but reflect on it, she has also taken off sale the items from Israel.

I respect her actions and hope that all customers and staff of Yoga Matters are informed enough to know that boycotting Israeli goods is not in any way anti semitic, this is something I also feel strongly about. No occupation, No anti Semitism.

Hi,



I am trying to send you message-but it is coming back to me over and over as undelivered.



I am conversing with Phi about my order that has been placed over 2 months ago. Please let me know how to proceed.

I LOVE the products and the colours on offer. I wanted to buy the £59.99 yoga kit as a gift but the yoga strap had no colour option like the other products when I ordered. I sent a message through the contact page asking if it could be the same colour as the other items I had ordered in the kit & they called me the next morning which was impressive. Unfortunately they wouldn't let me swop it for the cheaper D ring that would match the rest of the colours in the kit which is a shame, so I'm having to cancel my order & look elsewhere which is disappointing, especially as the item I want to swop it to is cheaper than the one in the kit. :0(

Very disappointed in the customer service, product didn't show up! Although they alerted me to the fact there was something wrong, they could not tell me what had happened other than I can not have the items that I ordered!!! Would not recommend shopping here!

Order #145023706. I've tried to change the color of product a minute after order was made.

Apparently, there is no way to do such a small change!



"There is no way to change your order - it went directly to our warehouse and there is nothing we could do". There IS something you could do - CALL THEM, change something, DO something. But your support just don't want to do anything.



Im shocked and disappointed. Why your internal problem reflects on your customers??



Awful lazy "we dont want to do anything" customer service, good luck

Never got what I ordered, and had to wait more than one month for a refund

I was very disappointed with the Yoga Matters service for the last product I just purchased.

I hadn't received the product 1.5 weeks after ordering, with no way of tracking where the product was.

I then called in last Friday and was told there is nothing anyone can do I would have to wait to complain till it had been 2 weeks. However the lady on the phone promised me that if I didn't receive the product by Monday she would send another one out 1st class delivery.

However this was not the case, I had to call in today to find out I had been refunded as apparently they couldn't deliver even thought the building has a concierge.

No one bothered to call me to tell me what was going on or even ask if I wanted a refund or whether they should re post it and when I called in the lady didn't even bother to apologise for the terrible service!

The service I have received has made me very disappointed!

I just can't dig a company that stocks Israeli products. 9000 kids in Gaza no longer have a school to go to. The place looks like Nagasaki. Your commercial relationship pays for this destruction through the taxes the Tel Aviv company that supplies you pay. I've got nothing more to say except it is deeply uncool. Please reconsider your supply chain, you do claim to be ethical after all. Support peaceful #BDS for a fairer better safer world.

I have loved YogaMatters products/customer service and haven't had an issue with them in the past.



However, I have been waiting for a refund since the 27th April and every time I call to speak with a member of staff I get told someone will email me or telephone me with a update! So far no one has returned my countless calls. So disappointed with the lack of communication and customer service! I am a yoga teacher and the funds from this transaction will be used towards further teacher training which sadly looks like I will have to miss!



I will unfortunately now have to recommend to all students, yogi's and fellow teachers to avoid this company which is a shame!

I have frequently had trouble with yogamatters delivery. I have waited for a delivery for two days and having been told that it would be delivered two days in a row, nothing has turned up. I am now out of pocket and from the other reviews on this page, it would seem that getting decent customer service or a refund in unlikely. I'll look elsewhere in the future.