Gravity Force Sunderland

Monday: 12:30 - 20:00
Tuesday: 09:30 - 20:00
Wednesday: 12:30 - 20:00
Thursday: 12:30 - 20:00
Friday: 12:30 - 21:00
Saturday: 08:30 - 20:00
Sunday: 08:30 - 20:00

About Gravity Force Sunderland

Sunderland's only Trampoline Park! Over 90 trampolines in one building including a Foam Pit, The Wall and Dodgeball.

Reviews

User

Regretfully, we must inform you that Gravity Force Sunderland Ltd ceased trading at the close of business 22nd August 2018.
With regard to pre-paid bookings please contact as-team@drpartners.com for further assistance.
At this time we would like to thank all customers for your support over the last few years.

User

Due to staff shortages today, our phone lines will not be manned from 4pm onward. We expect normal service to resume tomorrow, but please check back on our facebook pages for updates.
You can still book sessions online at www.gravityforce.co.uk or you can email enquiries@gravityforce.co.uk. Our team will aim to respond to emails within 48 hours.
During this time, we will also be unable to respond via facebook messenger.

User

As you become more active you should ideally increase the amount of water you take on board. This is important, especially in children and adolescents.
For Infants just a few sips throughout the day is sufficient, Any more can fill up the little space they have for breast milk or formula. Whilst children between the ages of 4 to 13 should drink between 1 liter to 1.7 liters of water per day depending on their age and gender. Adult Men however need roughly 3 liters of water while women require about 2.2 liters a day.
Our latest blog looks at Hydration, including the benefits of staying hydrated and our top tips on how to keep your water levels up. To read the latest blog click here https://goo.gl/PWifgi

User

Unlimited access everyday with a Gravity Force Annual Pass.
More dunks, more flips, more bombs and much more fun! Yours today for just £8 per month! Click here to buy now https://goo.gl/ANBoeS
Get the active out!

User

Still looking for ways to entertain the kids this week? Why not come to Gravity Force for an hour of slam dunking, trampoline hopping, active fun.
Our Gravity Jump sessions run all week Monday to Sunday and provide a safe fully monitored environment so everyone can bounce, dunk, dodge and flip to their hearts content.
Book your next Gravity Jump Session here https://goo.gl/Dxhdfe

User

Regular exercise delivers real results, and none more so that the original trampoline fitness class Jump Revolution.
Whether you want to lose weight, get stronger, or just have bags of fun, #RockstarPersonalTraining are on hand to make it happen.
Every sessions leaves you feeling fit, confident and brimming with energy, helping you look and feel great!
... Book your first sessions today https://goo.gl/Dxhdfe
See More

User

Our children's parties are the perfect way to celebrate with trampolining, a dedicated party host, food, drinks and much much more.
We don’t just want you to have the best birthday party you’ve ever had—and trust us, it will be—we also want it to be the easiest. Our crew are readily available to handle the details so you can focus on having a great time.
Remember to book before 31st August to receive a free party cone for each child.
... To book your party give us a call on 0845 498 9049.
See More

User

If you want to get ahead of the September rush then why not become a Gravity Fit Club Member TODAY, which offers you access to our full timetable of classes plus exclusive member benefits.
Our timetable includes classes that are sweat soaked, lung busting and fun filled as well as sessions that you can stretch, balance and flex your way through.
Whatever your fitness goals Gravity Force Sunderland alongside Jeneration Dance & Fitness and Jump Revolution are the place to sma...sh them.
To become a Gravity Fit Club member click here https://goo.gl/Uh7vhP
See More

User

Enjoy a session at Gravity Force this weekend.
Gravity Force Trampoline Park features high energy equipment such as trampolines, a foam pit, tumble tracks, and much more entertainment for families, groups, and individuals.
Spend time together, stay active and have fun during the Holidays. To book your session for this weekend click here http://goo.gl/S2y3pZ

User

Gravity Force is a massive indoor arena filled wall to wall with trampolines, foam pits, dodgeball courts and much much more.
You can explore different zones and take your skills to the next level, Keep active, have fun and spend time together.
With an annual Pass just £8 per month you can jump as often as you like for as long as you like.
... To book your next jump click here http://goo.gl/S2y3pZ
See More

User

Remember, we are giving away a free pick n mix cone for each child with every Pizza Party booked between today and the 31st August 2018.
Our parties are held in one of our safe, fully enclosed, indoor arenas led by our fully trained, DBS checked, crew members.
We have a range of optional extras to make your son/daughters birthday even more memorable and hassle free.
... Book online or call us now on tel:08454989049. Party must be booked and fully paid by 31st August 2018.
For full terms click here http://ow.ly/VXGc30kSUpR *Please make sure you select the free party cone when booking your party online.
See More

User

Congratulations to all of yesterday’s winners! You have now been contacted by either a comment on the post or via messenger. Please check as you have 24 hours to claim your prize.
Today is your last chance to win this week. So like and share our post and tag your friends and we will give-a-way 2 FREE Gravity Jump sessions per person.
If you want to jump at Gravity Force this summer, our annual pass is the best value pass around. At just £8 per month you have unlimited access... everyday. This price is better than any other trampoline park and better than anything you will find on groupon.
To buy your annual pass today click here http://goo.gl/ANBoeS
See More

User

Congratulations to all of yesterday’s winners! You have now been contacted by either a comment on the post or via messenger. Please check as you have 24 hours to claim your prize.
So, today’s competition is now up and running. Like and share this post and tag your friends to be in with a chance of winning. The winner will receive a a Jump voucher for 2 people for you and your tagged friend! Only one tag per comment will be entered 👍
So get tagging your jump buddy to win!
... If you can’t wait until tomorrow and want to jump today. Click here to book your session http://goo.gl/S2y3pZ
See More

User

***Customer notice***
Our internal phone lines are currently down. If you need to speak to us please email enquiries@gravityforce.co.uk before 7pm and one of our customer service team will call you back.
Bookings can still be made online at www.gravityforce.co.uk.
... ~ Gravity Force Team
See More

User

Well done to all our winners from yesterday’s like and share competition. Sunderland were the only park to hit over 💯 likes and shares yesterday. Let’s see if either St. Albans or Camberley can join them today.
To make today’s competition even better... we are adding a second prize!!! 😀😀😀
So, you now have two chances to win, and if the post has over 💯 likes & shares we will double the prizes to a Jump session for 4 people for tomorrow’s Gravity Jump.
... Remember, Like & Share this post and Like our page to be in with a chance of jumping FREE at Gravity Force tomorrow.
Most importantly have Fun, Stay Active and Spend Time together this summer at Gravity Force.
If you can’t wait until tomorrow, book your session now by clicking here https://goo.gl/S2y3pZ
To learn more visit www.gravityforce.co.uk
Good luck 🍀🍀🍀🍀🍀🍀🍀🍀
See More

User

Summertime is finally here, which means you’re about to cash in on all the hard work you put in at the gym during the spring. Now, with us well and truly into summer here are our top 5 tips for staying in shape during the holidays.
1. Complete at least 3 x 30 minute exercise sessions a week.
2. Drink at least 2-3 litres of water a day.
... 3. Limit your alcohol intake.
4. Try intermittent fasting by skipping out either breakfast or lunch.
5. Leave the car. Try walking or cycling a touch more, especially whilst the weather is nice.
To learn more about fitness at Gravity Force click here https://goo.gl/JpbJxh
See More

User

Our like, share & follow competition is back and this time we are turning up the heat. ☀️☀️☀️
So Like & Share this post and Like our page to be in with a chance of winning a FREE JUMP for TWO tomorrow. And, if the post receives over 💯 shares we will give away 4 Free Jump Passes to one ☝️ lucky 🍀 winner.
That means the whole family could be jumping free tomorrow.
... If you can’t wait until tomorrow, book your session now by clicking here https://goo.gl/S2y3pZ
To learn more visit www.gravityforce.co.uk.
See More

User

We still have spaces available to jump today. Book online at www.gravityforce.co.uk or call us on tel:0845 498 9049.
Remember, Annual Pass Holders can make up to 3 bookings at a time for just £8 per month. You can sign up for an annual Pass on your next visit or online by clicking here http://goo.gl/ANBoeS

User

Remember, we are giving away a free pick n mix cone for each child with every Pizza Party booked between today and the 31st August 2018.
Our parties are held in one of our safe, fully enclosed, indoor arenas with food served in your own private party room.
We have a range of optional extras to make your son/daughters birthday even more memorable and hassle free.
... Book online or call us now on tel:08454989049. Party must be booked and fully paid by 31st August 2018. For full terms click here http://ow.ly/VXGc30kSUpR
Please make sure you select the free party cone when booking your party online.
See More

User

Yesterday we booked a group of 12 onto the tots session for my sons 3rd birthday. I rang ahead to let them know there was a small group of us coming and asked if it was ok to bring a cake along to sing happy birthday.



The girl who greeted us was lovely, really pleasant and friendly. I was expecting to do it all myself, considering we hadn't booked a "party". The girl took the cake and party bags up to the cafe area ready for us after we jumped.



We had a lovely time jumping, the session wasn't too busy and the kids and parents had a great time, the staff in the trampoline area were also very pleasant and helpful.



We then went to the cafe where they had reserved a table for us with a birthday banner. We ordered some snacks which they had ready for our arrival, they brought the cake out for happy birthday, cut it and bagged it up. The team were absolutely brilliant. So accommodating and I genuinely can say every member of staff we dealt with had a great attitude, making a really positive contribution to the place.



They looked after us so well, little touches made it an absolute pleasure to celebrate my sons birthday there. Great value for money, we will recommend the park to friends and we will certainly be back soon.



Mission accomplished Gravity Force. We left very satisfied customers, my son had "the best day EVER" and he slept as soon as we got in the car ���



Praise for a job well done!

User

Went today with the girlfriend and 2 friends and it was class wasn't to busy and the staff were great the guy who helped with the foam pit first was a great confidence builder and the facilities are great.



Would defiantly recommend it



Went for the 8pm-9pm jump hopefully the lad who helped with the foam pit gets the praise he deserves!!

User

Took the kids today using the family offer, the kids loved it and I was very happy with the friendly service. Staff in the cafe gave my younger daughter books and colouring to keep her entertained while the big kids bounced away.

Also staff sorted vegetarian hot dogs for us as part of the meal deal.

Def recommend and can't find a fault at all.

User

My two girls always enjoy a visit but today was especially lovely because Cory (one of the staff on duty at the foam pit) really made a fuss of my youngest daughter Sophia. She had a great time playing with him and building a den out of the foam blocks. Thank you for your lovely manner and effort with her. She had so much fun

User

My daughter had her 7th birthday party here today and it was ran smoothly by the party host, Sam. She ensured all the children were provided with socks, watched the safety video, provided them with drinks and then after the jump session ensured they returned to the party room to have their pizza. Sam and the other staff member cut the cake and put then pieces into the party bags. As parents we had nothing to do, the staff done everything. Thanks to the staff the party was seamless and all the kids had a great time.

User

Kids love this place. Burn of plenty of energy and have fun.

User

Just had my 5 year olds birthday party at GF! Absolutely amazing!! The kids enjoyed every minute, the staff were fantastic with the little ones, it was safe & a great atmosphere. I would definitely recommend it to anyone looking for something different for a kids birthday. Everything was taken care of with the food and my cake. I had no stress and could enjoy the party while letting the hosts look after everything. All the parents commented how great it was and the kiddies said it’s the best party ever!!! Well done Gravity Force and thank you xxx

User

I took my 2 daughter and my oldest daughter's best friend here 2day for the first time and they loved it. I couldn't go on sue to being pregnant but they loved it. The staff watched the kids all the time. Only thing was the cafe being too small for non-jumpers and people rushing up and down the stairs which can be dangerous but all was fab. Will definitely be going again

User

I have been a few times before with my 9 year old daughter and 4 year old son and it is always fantastic. But today one of the staff a lad called jamie was great with my children. He kept them entertained creating fun games for them. They both loved him. So nice to see. Thanks for a lovely morning.

User

Came here today with my son. We try and come a couple of times a month. Unfortunately before Kelem even stepped foot on a trampoline he became unwell and was sick. Decided it was best to come home.. the staff where fantastic and refunded me as he didn’t go on the trampolines... will be back later on in the week tho ��

User

Took kids yesterday, booked well in advance. Wasn't happy with how full it was, kids queueing to get onto a trampoline is bad. Never been to a trampoline park so jam packed, capacity in other places are much less.

User

Bit like a cattle market. Our kids after their bounce were stopped from going back up to the cafe where we were sitting so my wife went down to get the kids. Total joke. For her to get back with them she had to ask permission to get through to upstairs. It’s like we have had your money now get out. It’s a Joke not well organised.

User

Been tonight for my daughter's 10th birthday and my brother had an accident, but I would just like to say there were 3 members of staff with him and were absolutely fantastic with him thank you so much! He's currently in theatre and will be recovering well soon thank you again you 3 x

User

Visited today and it is freezing, the children were shivering, people are walking around with blankets on their shoulders and staff had their hands tucked inside their jumpers it is that cold, considering the price you would think that they could put some heating on

User

Trying to get in touch is an absolute nightmare no one seems to like answering the phones to take bookings, secondly I was making an enquiry about using a groupon deal which specifically states to contact them direct at time of purchase to check availability and was told I have to purchase groupon deal and can't make booking for 12 hrs!!! So what's the point in checking availability??? I don't want to purchase groupon then not be able to go at the times I want. I live in Newcastle so quite a distance to travel also it's for a family of 5 and is out of our price range for full price (£60 including socks for 1 hr) the lady who eventually answered the phone was no help at all and had a terrible attitude!! Think I'll be trying an alternative trampoline park!!! Very disappointing service�

User

Took my daughter there for her birthday I emailed prior to going to ask if we needed to book in as there was going to be 13 of us in total I stated the ages of the children going within the group and what time we planned to go not once was I told that my 2 year old daughter wouldn't be able to join in had I known this I wouldn't have wasted my time. I then Emailed to asked why I wasn't told this prior to going someone asked me to provide my number so they could contact me that was on the 13th of January still waiting on someone to get back to me I have emailed twice since I provided my number and have been ignored very poor customer service

User

The way this manager has just treat my sister is absolutely disgraceful! Practically kicking her out because she's pregnant (not once been or asked to go on the trampoline with her two year old son) her son is absolutely distraught and herself aswell! You should be ashamed of yourselfs! She's been plenty of times previously and not once been told she can't watch her son from the sideline just because she's pregnant! You also can't seem to answer the phones Iv rang and rang and rang none stop! Let's hope it doesn't take nearly three weeks for her to get her refund like it did with me! Absolute disgrace! Il never be returning with my children! Il take my custom elsewhere and so will my sister!

User

I have never been so humiliated in all my life. The staff are incompetent and very unprofessional would not recommend to anyone right micky mouse set up

User

I am giving a 1 star review as there isn't an option for no stars. We booked 20 children age 11/12 to go and have a final day of fun before starting their new secondary school. FUN is not what they had unfortunately. They were constantly being picked on by a particular member of staff for absolutely ridiculously trivial misdemeanours. One little boy was even dragged by his wrist so she could issue him with yet another "strike". I think every child bar possibly 1 in our party were given at least 1/2 strikes. One little boy was even "banned" because he rested for half a second on a purple mat !!!!!! This is the second time of the summer we have had this class of friends there meaning in all we've spent in excess of £600 here. Sadly it looks like we will have to take our business down the road to infinite air where children can be children and fun means fun and you don't get banned or strikes drawn on your wrist if you accidentally jump onto a trampoline and another child does at the same time. I understand rules keep everyone safe but come on Gravity Force ,, this is Over The Top ridiculous ,, thanks for ruining the kids last day of the holiday. Poor show.

User

Yesterday we booked a group of 12 onto the tots session for my sons 3rd birthday. I rang ahead to let them know there was a small group of us coming and asked if it was ok to bring a cake along to sing happy birthday.



The girl who greeted us was lovely, really pleasant and friendly. I was expecting to do it all myself, considering we hadn't booked a "party". The girl took the cake and party bags up to the cafe area ready for us after we jumped.



We had a lovely time jumping, the session wasn't too busy and the kids and parents had a great time, the staff in the trampoline area were also very pleasant and helpful.



We then went to the cafe where they had reserved a table for us with a birthday banner. We ordered some snacks which they had ready for our arrival, they brought the cake out for happy birthday, cut it and bagged it up. The team were absolutely brilliant. So accommodating and I genuinely can say every member of staff we dealt with had a great attitude, making a really positive contribution to the place.



They looked after us so well, little touches made it an absolute pleasure to celebrate my sons birthday there. Great value for money, we will recommend the park to friends and we will certainly be back soon.



Mission accomplished Gravity Force. We left very satisfied customers, my son had "the best day EVER" and he slept as soon as we got in the car ���



Praise for a job well done!

User

Went today with the girlfriend and 2 friends and it was class wasn't to busy and the staff were great the guy who helped with the foam pit first was a great confidence builder and the facilities are great.



Would defiantly recommend it



Went for the 8pm-9pm jump hopefully the lad who helped with the foam pit gets the praise he deserves!!

User

Took the kids today using the family offer, the kids loved it and I was very happy with the friendly service. Staff in the cafe gave my younger daughter books and colouring to keep her entertained while the big kids bounced away.

Also staff sorted vegetarian hot dogs for us as part of the meal deal.

Def recommend and can't find a fault at all.

User

My two girls always enjoy a visit but today was especially lovely because Cory (one of the staff on duty at the foam pit) really made a fuss of my youngest daughter Sophia. She had a great time playing with him and building a den out of the foam blocks. Thank you for your lovely manner and effort with her. She had so much fun

User

My daughter had her 7th birthday party here today and it was ran smoothly by the party host, Sam. She ensured all the children were provided with socks, watched the safety video, provided them with drinks and then after the jump session ensured they returned to the party room to have their pizza. Sam and the other staff member cut the cake and put then pieces into the party bags. As parents we had nothing to do, the staff done everything. Thanks to the staff the party was seamless and all the kids had a great time.

User

Kids love this place. Burn of plenty of energy and have fun.

User

Just had my 5 year olds birthday party at GF! Absolutely amazing!! The kids enjoyed every minute, the staff were fantastic with the little ones, it was safe & a great atmosphere. I would definitely recommend it to anyone looking for something different for a kids birthday. Everything was taken care of with the food and my cake. I had no stress and could enjoy the party while letting the hosts look after everything. All the parents commented how great it was and the kiddies said it’s the best party ever!!! Well done Gravity Force and thank you xxx

User

I took my 2 daughter and my oldest daughter's best friend here 2day for the first time and they loved it. I couldn't go on sue to being pregnant but they loved it. The staff watched the kids all the time. Only thing was the cafe being too small for non-jumpers and people rushing up and down the stairs which can be dangerous but all was fab. Will definitely be going again

User

I have been a few times before with my 9 year old daughter and 4 year old son and it is always fantastic. But today one of the staff a lad called jamie was great with my children. He kept them entertained creating fun games for them. They both loved him. So nice to see. Thanks for a lovely morning.

User

Came here today with my son. We try and come a couple of times a month. Unfortunately before Kelem even stepped foot on a trampoline he became unwell and was sick. Decided it was best to come home.. the staff where fantastic and refunded me as he didn’t go on the trampolines... will be back later on in the week tho ��

User

Took kids yesterday, booked well in advance. Wasn't happy with how full it was, kids queueing to get onto a trampoline is bad. Never been to a trampoline park so jam packed, capacity in other places are much less.

User

Bit like a cattle market. Our kids after their bounce were stopped from going back up to the cafe where we were sitting so my wife went down to get the kids. Total joke. For her to get back with them she had to ask permission to get through to upstairs. It’s like we have had your money now get out. It’s a Joke not well organised.

User

Been tonight for my daughter's 10th birthday and my brother had an accident, but I would just like to say there were 3 members of staff with him and were absolutely fantastic with him thank you so much! He's currently in theatre and will be recovering well soon thank you again you 3 x

User

Visited today and it is freezing, the children were shivering, people are walking around with blankets on their shoulders and staff had their hands tucked inside their jumpers it is that cold, considering the price you would think that they could put some heating on

User

Trying to get in touch is an absolute nightmare no one seems to like answering the phones to take bookings, secondly I was making an enquiry about using a groupon deal which specifically states to contact them direct at time of purchase to check availability and was told I have to purchase groupon deal and can't make booking for 12 hrs!!! So what's the point in checking availability??? I don't want to purchase groupon then not be able to go at the times I want. I live in Newcastle so quite a distance to travel also it's for a family of 5 and is out of our price range for full price (£60 including socks for 1 hr) the lady who eventually answered the phone was no help at all and had a terrible attitude!! Think I'll be trying an alternative trampoline park!!! Very disappointing service�

User

Took my daughter there for her birthday I emailed prior to going to ask if we needed to book in as there was going to be 13 of us in total I stated the ages of the children going within the group and what time we planned to go not once was I told that my 2 year old daughter wouldn't be able to join in had I known this I wouldn't have wasted my time. I then Emailed to asked why I wasn't told this prior to going someone asked me to provide my number so they could contact me that was on the 13th of January still waiting on someone to get back to me I have emailed twice since I provided my number and have been ignored very poor customer service

User

The way this manager has just treat my sister is absolutely disgraceful! Practically kicking her out because she's pregnant (not once been or asked to go on the trampoline with her two year old son) her son is absolutely distraught and herself aswell! You should be ashamed of yourselfs! She's been plenty of times previously and not once been told she can't watch her son from the sideline just because she's pregnant! You also can't seem to answer the phones Iv rang and rang and rang none stop! Let's hope it doesn't take nearly three weeks for her to get her refund like it did with me! Absolute disgrace! Il never be returning with my children! Il take my custom elsewhere and so will my sister!

User

I have never been so humiliated in all my life. The staff are incompetent and very unprofessional would not recommend to anyone right micky mouse set up

User

I am giving a 1 star review as there isn't an option for no stars. We booked 20 children age 11/12 to go and have a final day of fun before starting their new secondary school. FUN is not what they had unfortunately. They were constantly being picked on by a particular member of staff for absolutely ridiculously trivial misdemeanours. One little boy was even dragged by his wrist so she could issue him with yet another "strike". I think every child bar possibly 1 in our party were given at least 1/2 strikes. One little boy was even "banned" because he rested for half a second on a purple mat !!!!!! This is the second time of the summer we have had this class of friends there meaning in all we've spent in excess of £600 here. Sadly it looks like we will have to take our business down the road to infinite air where children can be children and fun means fun and you don't get banned or strikes drawn on your wrist if you accidentally jump onto a trampoline and another child does at the same time. I understand rules keep everyone safe but come on Gravity Force ,, this is Over The Top ridiculous ,, thanks for ruining the kids last day of the holiday. Poor show.

User

Yesterday we booked a group of 12 onto the tots session for my sons 3rd birthday. I rang ahead to let them know there was a small group of us coming and asked if it was ok to bring a cake along to sing happy birthday.



The girl who greeted us was lovely, really pleasant and friendly. I was expecting to do it all myself, considering we hadn't booked a "party". The girl took the cake and party bags up to the cafe area ready for us after we jumped.



We had a lovely time jumping, the session wasn't too busy and the kids and parents had a great time, the staff in the trampoline area were also very pleasant and helpful.



We then went to the cafe where they had reserved a table for us with a birthday banner. We ordered some snacks which they had ready for our arrival, they brought the cake out for happy birthday, cut it and bagged it up. The team were absolutely brilliant. So accommodating and I genuinely can say every member of staff we dealt with had a great attitude, making a really positive contribution to the place.



They looked after us so well, little touches made it an absolute pleasure to celebrate my sons birthday there. Great value for money, we will recommend the park to friends and we will certainly be back soon.



Mission accomplished Gravity Force. We left very satisfied customers, my son had "the best day EVER" and he slept as soon as we got in the car ���



Praise for a job well done!

User

Went today with the girlfriend and 2 friends and it was class wasn't to busy and the staff were great the guy who helped with the foam pit first was a great confidence builder and the facilities are great.



Would defiantly recommend it



Went for the 8pm-9pm jump hopefully the lad who helped with the foam pit gets the praise he deserves!!

User

Took the kids today using the family offer, the kids loved it and I was very happy with the friendly service. Staff in the cafe gave my younger daughter books and colouring to keep her entertained while the big kids bounced away.

Also staff sorted vegetarian hot dogs for us as part of the meal deal.

Def recommend and can't find a fault at all.

User

My two girls always enjoy a visit but today was especially lovely because Cory (one of the staff on duty at the foam pit) really made a fuss of my youngest daughter Sophia. She had a great time playing with him and building a den out of the foam blocks. Thank you for your lovely manner and effort with her. She had so much fun

User

My daughter had her 7th birthday party here today and it was ran smoothly by the party host, Sam. She ensured all the children were provided with socks, watched the safety video, provided them with drinks and then after the jump session ensured they returned to the party room to have their pizza. Sam and the other staff member cut the cake and put then pieces into the party bags. As parents we had nothing to do, the staff done everything. Thanks to the staff the party was seamless and all the kids had a great time.

User

Kids love this place. Burn of plenty of energy and have fun.

User

Just had my 5 year olds birthday party at GF! Absolutely amazing!! The kids enjoyed every minute, the staff were fantastic with the little ones, it was safe & a great atmosphere. I would definitely recommend it to anyone looking for something different for a kids birthday. Everything was taken care of with the food and my cake. I had no stress and could enjoy the party while letting the hosts look after everything. All the parents commented how great it was and the kiddies said it’s the best party ever!!! Well done Gravity Force and thank you xxx

User

I took my 2 daughter and my oldest daughter's best friend here 2day for the first time and they loved it. I couldn't go on sue to being pregnant but they loved it. The staff watched the kids all the time. Only thing was the cafe being too small for non-jumpers and people rushing up and down the stairs which can be dangerous but all was fab. Will definitely be going again

User

I have been a few times before with my 9 year old daughter and 4 year old son and it is always fantastic. But today one of the staff a lad called jamie was great with my children. He kept them entertained creating fun games for them. They both loved him. So nice to see. Thanks for a lovely morning.

User

Came here today with my son. We try and come a couple of times a month. Unfortunately before Kelem even stepped foot on a trampoline he became unwell and was sick. Decided it was best to come home.. the staff where fantastic and refunded me as he didn’t go on the trampolines... will be back later on in the week tho ��

User

Took kids yesterday, booked well in advance. Wasn't happy with how full it was, kids queueing to get onto a trampoline is bad. Never been to a trampoline park so jam packed, capacity in other places are much less.

User

Bit like a cattle market. Our kids after their bounce were stopped from going back up to the cafe where we were sitting so my wife went down to get the kids. Total joke. For her to get back with them she had to ask permission to get through to upstairs. It’s like we have had your money now get out. It’s a Joke not well organised.

User

Been tonight for my daughter's 10th birthday and my brother had an accident, but I would just like to say there were 3 members of staff with him and were absolutely fantastic with him thank you so much! He's currently in theatre and will be recovering well soon thank you again you 3 x

User

Visited today and it is freezing, the children were shivering, people are walking around with blankets on their shoulders and staff had their hands tucked inside their jumpers it is that cold, considering the price you would think that they could put some heating on

User

Trying to get in touch is an absolute nightmare no one seems to like answering the phones to take bookings, secondly I was making an enquiry about using a groupon deal which specifically states to contact them direct at time of purchase to check availability and was told I have to purchase groupon deal and can't make booking for 12 hrs!!! So what's the point in checking availability??? I don't want to purchase groupon then not be able to go at the times I want. I live in Newcastle so quite a distance to travel also it's for a family of 5 and is out of our price range for full price (£60 including socks for 1 hr) the lady who eventually answered the phone was no help at all and had a terrible attitude!! Think I'll be trying an alternative trampoline park!!! Very disappointing service�

User

Took my daughter there for her birthday I emailed prior to going to ask if we needed to book in as there was going to be 13 of us in total I stated the ages of the children going within the group and what time we planned to go not once was I told that my 2 year old daughter wouldn't be able to join in had I known this I wouldn't have wasted my time. I then Emailed to asked why I wasn't told this prior to going someone asked me to provide my number so they could contact me that was on the 13th of January still waiting on someone to get back to me I have emailed twice since I provided my number and have been ignored very poor customer service

User

The way this manager has just treat my sister is absolutely disgraceful! Practically kicking her out because she's pregnant (not once been or asked to go on the trampoline with her two year old son) her son is absolutely distraught and herself aswell! You should be ashamed of yourselfs! She's been plenty of times previously and not once been told she can't watch her son from the sideline just because she's pregnant! You also can't seem to answer the phones Iv rang and rang and rang none stop! Let's hope it doesn't take nearly three weeks for her to get her refund like it did with me! Absolute disgrace! Il never be returning with my children! Il take my custom elsewhere and so will my sister!

User

I have never been so humiliated in all my life. The staff are incompetent and very unprofessional would not recommend to anyone right micky mouse set up

User

I am giving a 1 star review as there isn't an option for no stars. We booked 20 children age 11/12 to go and have a final day of fun before starting their new secondary school. FUN is not what they had unfortunately. They were constantly being picked on by a particular member of staff for absolutely ridiculously trivial misdemeanours. One little boy was even dragged by his wrist so she could issue him with yet another "strike". I think every child bar possibly 1 in our party were given at least 1/2 strikes. One little boy was even "banned" because he rested for half a second on a purple mat !!!!!! This is the second time of the summer we have had this class of friends there meaning in all we've spent in excess of £600 here. Sadly it looks like we will have to take our business down the road to infinite air where children can be children and fun means fun and you don't get banned or strikes drawn on your wrist if you accidentally jump onto a trampoline and another child does at the same time. I understand rules keep everyone safe but come on Gravity Force ,, this is Over The Top ridiculous ,, thanks for ruining the kids last day of the holiday. Poor show.

User

Yesterday we booked a group of 12 onto the tots session for my sons 3rd birthday. I rang ahead to let them know there was a small group of us coming and asked if it was ok to bring a cake along to sing happy birthday.



The girl who greeted us was lovely, really pleasant and friendly. I was expecting to do it all myself, considering we hadn't booked a "party". The girl took the cake and party bags up to the cafe area ready for us after we jumped.



We had a lovely time jumping, the session wasn't too busy and the kids and parents had a great time, the staff in the trampoline area were also very pleasant and helpful.



We then went to the cafe where they had reserved a table for us with a birthday banner. We ordered some snacks which they had ready for our arrival, they brought the cake out for happy birthday, cut it and bagged it up. The team were absolutely brilliant. So accommodating and I genuinely can say every member of staff we dealt with had a great attitude, making a really positive contribution to the place.



They looked after us so well, little touches made it an absolute pleasure to celebrate my sons birthday there. Great value for money, we will recommend the park to friends and we will certainly be back soon.



Mission accomplished Gravity Force. We left very satisfied customers, my son had "the best day EVER" and he slept as soon as we got in the car ���



Praise for a job well done!

User

Went today with the girlfriend and 2 friends and it was class wasn't to busy and the staff were great the guy who helped with the foam pit first was a great confidence builder and the facilities are great.



Would defiantly recommend it



Went for the 8pm-9pm jump hopefully the lad who helped with the foam pit gets the praise he deserves!!

User

Took the kids today using the family offer, the kids loved it and I was very happy with the friendly service. Staff in the cafe gave my younger daughter books and colouring to keep her entertained while the big kids bounced away.

Also staff sorted vegetarian hot dogs for us as part of the meal deal.

Def recommend and can't find a fault at all.

User

My two girls always enjoy a visit but today was especially lovely because Cory (one of the staff on duty at the foam pit) really made a fuss of my youngest daughter Sophia. She had a great time playing with him and building a den out of the foam blocks. Thank you for your lovely manner and effort with her. She had so much fun

User

My daughter had her 7th birthday party here today and it was ran smoothly by the party host, Sam. She ensured all the children were provided with socks, watched the safety video, provided them with drinks and then after the jump session ensured they returned to the party room to have their pizza. Sam and the other staff member cut the cake and put then pieces into the party bags. As parents we had nothing to do, the staff done everything. Thanks to the staff the party was seamless and all the kids had a great time.

User

Kids love this place. Burn of plenty of energy and have fun.

User

Just had my 5 year olds birthday party at GF! Absolutely amazing!! The kids enjoyed every minute, the staff were fantastic with the little ones, it was safe & a great atmosphere. I would definitely recommend it to anyone looking for something different for a kids birthday. Everything was taken care of with the food and my cake. I had no stress and could enjoy the party while letting the hosts look after everything. All the parents commented how great it was and the kiddies said it’s the best party ever!!! Well done Gravity Force and thank you xxx

User

I took my 2 daughter and my oldest daughter's best friend here 2day for the first time and they loved it. I couldn't go on sue to being pregnant but they loved it. The staff watched the kids all the time. Only thing was the cafe being too small for non-jumpers and people rushing up and down the stairs which can be dangerous but all was fab. Will definitely be going again

User

I have been a few times before with my 9 year old daughter and 4 year old son and it is always fantastic. But today one of the staff a lad called jamie was great with my children. He kept them entertained creating fun games for them. They both loved him. So nice to see. Thanks for a lovely morning.

User

Came here today with my son. We try and come a couple of times a month. Unfortunately before Kelem even stepped foot on a trampoline he became unwell and was sick. Decided it was best to come home.. the staff where fantastic and refunded me as he didn’t go on the trampolines... will be back later on in the week tho ��

User

Took kids yesterday, booked well in advance. Wasn't happy with how full it was, kids queueing to get onto a trampoline is bad. Never been to a trampoline park so jam packed, capacity in other places are much less.

User

Bit like a cattle market. Our kids after their bounce were stopped from going back up to the cafe where we were sitting so my wife went down to get the kids. Total joke. For her to get back with them she had to ask permission to get through to upstairs. It’s like we have had your money now get out. It’s a Joke not well organised.

User

Been tonight for my daughter's 10th birthday and my brother had an accident, but I would just like to say there were 3 members of staff with him and were absolutely fantastic with him thank you so much! He's currently in theatre and will be recovering well soon thank you again you 3 x

User

Visited today and it is freezing, the children were shivering, people are walking around with blankets on their shoulders and staff had their hands tucked inside their jumpers it is that cold, considering the price you would think that they could put some heating on

User

Trying to get in touch is an absolute nightmare no one seems to like answering the phones to take bookings, secondly I was making an enquiry about using a groupon deal which specifically states to contact them direct at time of purchase to check availability and was told I have to purchase groupon deal and can't make booking for 12 hrs!!! So what's the point in checking availability??? I don't want to purchase groupon then not be able to go at the times I want. I live in Newcastle so quite a distance to travel also it's for a family of 5 and is out of our price range for full price (£60 including socks for 1 hr) the lady who eventually answered the phone was no help at all and had a terrible attitude!! Think I'll be trying an alternative trampoline park!!! Very disappointing service�

User

Took my daughter there for her birthday I emailed prior to going to ask if we needed to book in as there was going to be 13 of us in total I stated the ages of the children going within the group and what time we planned to go not once was I told that my 2 year old daughter wouldn't be able to join in had I known this I wouldn't have wasted my time. I then Emailed to asked why I wasn't told this prior to going someone asked me to provide my number so they could contact me that was on the 13th of January still waiting on someone to get back to me I have emailed twice since I provided my number and have been ignored very poor customer service

User

The way this manager has just treat my sister is absolutely disgraceful! Practically kicking her out because she's pregnant (not once been or asked to go on the trampoline with her two year old son) her son is absolutely distraught and herself aswell! You should be ashamed of yourselfs! She's been plenty of times previously and not once been told she can't watch her son from the sideline just because she's pregnant! You also can't seem to answer the phones Iv rang and rang and rang none stop! Let's hope it doesn't take nearly three weeks for her to get her refund like it did with me! Absolute disgrace! Il never be returning with my children! Il take my custom elsewhere and so will my sister!

User

I have never been so humiliated in all my life. The staff are incompetent and very unprofessional would not recommend to anyone right micky mouse set up

User

I am giving a 1 star review as there isn't an option for no stars. We booked 20 children age 11/12 to go and have a final day of fun before starting their new secondary school. FUN is not what they had unfortunately. They were constantly being picked on by a particular member of staff for absolutely ridiculously trivial misdemeanours. One little boy was even dragged by his wrist so she could issue him with yet another "strike". I think every child bar possibly 1 in our party were given at least 1/2 strikes. One little boy was even "banned" because he rested for half a second on a purple mat !!!!!! This is the second time of the summer we have had this class of friends there meaning in all we've spent in excess of £600 here. Sadly it looks like we will have to take our business down the road to infinite air where children can be children and fun means fun and you don't get banned or strikes drawn on your wrist if you accidentally jump onto a trampoline and another child does at the same time. I understand rules keep everyone safe but come on Gravity Force ,, this is Over The Top ridiculous ,, thanks for ruining the kids last day of the holiday. Poor show.

More about Gravity Force Sunderland

Gravity Force Sunderland is located at Unit B Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX City of Sunderland
0191 5920250
Monday: 12:30 - 20:00
Tuesday: 09:30 - 20:00
Wednesday: 12:30 - 20:00
Thursday: 12:30 - 20:00
Friday: 12:30 - 21:00
Saturday: 08:30 - 20:00
Sunday: 08:30 - 20:00
https://www.supertrampsunderland.co.uk/